Culture change for creating better user experiences - Speaker Deck

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Culture change Frances Berriman @phae TXJS 2013 Monday, 29 April 13

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HELLO Monday, 29 April 13

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Monday, 29 April 13

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Monday, 29 April 13

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Monday, 29 April 13

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Monday, 29 April 13

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We’re not done yet Monday, 29 April 13

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Monday, 29 April 13

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Good for users or GTFO Monday, 29 April 13

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Culture shift is hard Monday, 29 April 13

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WORDS Monday, 29 April 13

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7 words you can’t say on TV Monday, 29 April 13

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Words change Monday, 29 April 13

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You can google that Monday, 29 April 13

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You can google that Monday, 29 April 13

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I googled it on bing Monday, 29 April 13

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Follow us Monday, 29 April 13

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Follow us Like us Pin us Monday, 29 April 13

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Words change Monday, 29 April 13

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Buzzwords Monday, 29 April 13

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Clichés Monday, 29 April 13

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User experience Monday, 29 April 13

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What is the absence of user experience? Monday, 29 April 13

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On brand? High quality? Pretty? Clear? Easy to use? Accessible? Monday, 29 April 13

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Responsive design Monday, 29 April 13

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Context aware design Monday, 29 April 13

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Monday, 29 April 13

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Keeping developers happy Monday, 29 April 13

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Browser support Monday, 29 April 13

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Veriﬁed browsers Monday, 29 April 13

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You don’t get to pick Monday, 29 April 13

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1% Monday, 29 April 13

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250,000 users Monday, 29 April 13

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~ 1/3 population of Austin Monday, 29 April 13

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Let data win your arguments Monday, 29 April 13

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Users always come ﬁrst Monday, 29 April 13

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Monday, 29 April 13

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Be clear in your goals Monday, 29 April 13

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Doing the right thing can be easy Monday, 29 April 13

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THANKS! @phae Monday, 29 April 13