Hybrid Scrum: Location May Vary

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Hybrid Scrum: Location May Vary DevNexus April 14, 2022 Jeanne Boyarsky speakerdeck.com/boyarsky

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Types of Teams • Fully remote • Fully async • Multiple time zones • One time zone • One geographical area

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Types of Teams • Hybrid – any combo of • 1+ offices • 1+ people WFH • 1+ time zones • 1+ geographical area • People onsite same day vs different days

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Types of Teams • Other options • Fully onsite – 1+ offices • Offshoring

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Others? ???

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Me Role at job CodeRanch Fully remote Around the world Async No office Volunteer Writing Mostly remote Same time zone Mix of sync/async Work from home SM Developer Mentor robotics Students In person and remote

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First Next Then After # onsite offices Two One Three Three Full time WFH Yes No Yes Yes Partial WFH Yes Yes Yes Yes Time zone range Two One Three Two Pre-COVID Team Structure at Job

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Scenario Notes 16 months full WFH Two timezones, 5 states, 1 cat and everyone at home Office pilot Still fully remote, but two of us did remote from the office. (different floors/ limited interaction in person). Cat attends less Now Various by location COVID Team Structure at Job

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Case Study: Toastmasters • Some onsite • Some WFH • Some not comfortable in a room with others • Hybrid, but what does this mean?

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Case Study: Toastmasters • Options: • Remote first – everyone at desk • Everyone on laptop in room • Room camera + laptop if not in room • Chose: • Room camera + laptop if not in room • Treat room camera as person in room

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Case Study: Conference • Options: • Fully remote • Least common denominator • At least as good as 2021 if online • Chose: • At least as good as 2021 if online

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This Matters! • Are you onsite focused? • Are you coming in for a reason or because it is Tuesday? • Is everyone the same regardless of location? • What mgmt/org constraints to you have? • Do people feel less/more productive at home?

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Discussion • Think about your situation. • What does hybrid mean to you? • Is onsite more important? • Everyone on level playing field?

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More scenarios ... • How would you handle? • Two people onsite in office and on Zoom • Two people onsite in office and have meeting with third WFH • Eight people onsite in office and one WFH • Eight people onsite in office and one in car

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Which would you choose • Roughly half of people in office • Options • Everyone on own screen/room webcam • Everyone on own webcam in conf room • Everyone at desk • Other

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Is WFH Voluntary? • Affects • Camera usage • Expectation of quiet environment • What else?

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Appreciating other’s WFH env • Leaders WFH regularly • Staff WFH regularly • Work remote from office regularly

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Humor! Sheldon-bot : Can you tell me the specials this evening? Penny: Sheldon, I’m not waiting on you. Sheldon-bot: Obviously. I don’t even have water yet. Penny: Because you’re not here. Sheldon-bot: That’s discrimination against the otherwise located. I’m going to have to go over your head. Manager, manager. Oh, Lord, look who it is.

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Vocabulary Term Problems “Going to work today” So you didn’t work from home? “On the phone” We are all on the phone. Just some from a room “Home Office” Some people are on the couch/a table “Onsite” The office is the center of the world?

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Vocabulary Term Problems “remote” Not at the office? “telecommuting” Sounds old. Are you using a telephone? ”virtual” Replicating the office experience online

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Tool: Video/Screenshare • Google Meet • Zoom • Teams • Skype Chat sidebar/ backchannel

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Tool: Persistent/Shared Messaging • Slack • Discord • Teams • Discussion board Also one on one

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Tool: Phone Option • Company phone bridge • Zoom dial in • Teams dial in (add on) • WebEx Fallback if computer broken/ Low bandwidth

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Tool: Learning aid • “The Moose” can attend meetings • Helpful as a crutch when not used to having remotes • Reminds the person is participating • Or stuffed animal/prop

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Tool: Pointing Poker Let’s play. Go to https://www.pointingpoker.com

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Pointing Poker – Player 1

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Pointing Poker – Player 2

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Pointing Poker - Consensus

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Antipattern • Point webcam at whiteboard • Take a photo • Narrate Remember your remotes are first class citizens. (Don’t do these)

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Other tools What are your favorites • Online post its? • Online whiteboards?

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Sprint Planning • Lessons • If “remote” people are quiet, ask what think • Make sure only one person has floor at a time • If “main” room, don’t press mute • If at home, do press mute (fire engines, etc)

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Standup • Priority order • Pause longer if audio only so others can speak • By person • Spot in circle • Pick order • Pick next person

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Standup • Talking points • Do you stand? • Open early to chat • What time should the standup be? What time is “morning”?

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Remote Pairing • Lessons • Don’t fight over the mouse/keyboard • Pay attention – don’t “multi-task” • Pros/cons between chat/voice

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Interaction • Remember to IM/chat • Part of team • Virtual lunch • Virtual happy hour • Water Cooler/Chicken Coop

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Retrospectives • Aid for an outspoken team or team who hasn’t gelled yet or isn’t used to remote • Raise hand remotely • Finger vote • Post its/online voting

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Sprint Review • Lessons • Reinforce body language of folks in “room”. For example, thumbs up. • Have product owner remote sometimes

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Questions ?