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Properties Pre-industrial Industrial Post-industrial
Market Emerging market Wide & slow market Narrow & fast market
Strategic goal None (“Get the bill paid!”) Cost-efficiency Short cycle times
System theory Obvious Complicated Complex
Work model Ad hoc Processes Collaboration
Organization model Peer to peer Hierarchies Autonomous teams
Practices “Whatever goes” ITIL, V-Modell, SAFe DevOps, Kanban, XP, Agile
Individuals Experts (Cube-shaped) Specialists (I-shaped) Generalists (T-Shaped)
Automation Low Medium-high Very high
Manual work Ad hoc Defined and controlled Avoided
Programming model Do it yourself
Standard Software,
Enterprise Frameworks
Cloud-native, Serverless,
Managed Services