Testers are the Connectors of Agile Teams

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TESTERS ARE THE CONNECTORS OF YOUR TEAMS @JENNYDOESTHINGS

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HI, I’M JENNY! BEFORE WE GET TO THE KEYNOTE… @JENNYDOESTHINGS

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STARTING AT RED HAT MY CAREER HAS BEEN BUILT ON COMMUNICATION @JENNYDOESTHINGS

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HERE’S THE BIGGEST THING THAT I’VE LEARNED… @JENNYDOESTHINGS

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CONNECTORS OF CROSS- FUNCTIONAL TEAMS TESTERS ARE @JENNYDOESTHINGS

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TOUCH ALL PHASES OF A PROJECT @JENNYDOESTHINGS TESTERS…

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TALK TO ALL PARTS OF A PROJECT TEAM @JENNYDOESTHINGS TESTERS…

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HAVE AN OVERVIEW OF THE PROJECT @JENNYDOESTHINGS TESTERS…

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TESTERS HOLD THE MENTAL MODEL OF THE SYSTEM IN THEIR MINDS. Jasmin Smith Tester, speaker, good human @JENNYDOESTHINGS

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TESTERS DON’T “JUST TEST” @JENNYDOESTHINGS IN SHORT,

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@JENNYDOESTHINGS TESTERS … ▸ Document features and ﬂows. ▸ Do risk analysis. ▸ Find defects. ▸ Examine and set expectations. ▸ Learn. ▸ Teach/educate. ▸ Ask questions. ▸ Determine requirements. ▸Test.

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WE COMMUNICATE @JENNYDOESTHINGS BUT MORE THAN ANYTHING

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AGILE TEAMS ARE BUILT ON COMMUNICATION @JENNYDOESTHINGS HERE’S THE THING

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A LOT OF THAT COMMUNICATION @JENNYDOESTHINGS AND TESTERS DO

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MUCH OF WHAT WE COMMUNICATE IS ‘BAD NEWS’ HERE’S THE OTHER THING: @JENNYDOESTHINGS

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WE HAVE AN OPPORTUNITY TO INFLUENCE IT MEANS @JENNYDOESTHINGS

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A RESPONSIBILITY TO SUPPORTIVE COMMUNICATION IT MEANS @JENNYDOESTHINGS

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IT MEANS @JENNYDOESTHINGS WE CAN CONNECT OUR TEAMS

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SO LET’S TALK ABOUT COMMUNICATION @JENNYDOESTHINGS

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COMMUNICATION IS THE CORNERSTONE @JENNYDOESTHINGS WITH AGILE TEAMS

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GIVING & RECEIVING @JENNYDOESTHINGS COMMUNICATION STYLES

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PROSE, STORIES, EMOTION, DRAMA @JENNYDOESTHINGS MY NATURAL STYLE

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THIS DOESN’T WORK GREAT FOR EVERYONE @JENNYDOESTHINGS AS YOU CAN IMAGINE

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WHEN TALKING TO DEVELOPERS @JENNYDOESTHINGS ESPECIALLY

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I’M GOING TO TEACH YOU HOW I TALK THREE DIFFERENT STYLES @JENNYDOESTHINGS SO WHERE DO WE GO FROM THERE?

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FACT BASED COMMUNICATION @JENNYDOESTHINGS JUST THE FACTS, MA’AM

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ASK TO BE TAUGHT @JENNYDOESTHINGS IMPROVE YOUR COMMUNICATION

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SUMMARY BASED COMMUNICATION @JENNYDOESTHINGS JUST THE CHARTS, MA’AM

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ASK FOR HELP WITH EMAILS @JENNYDOESTHINGS IMPROVE YOUR COMMUNICATION

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STORY BASED COMMUNICATION @JENNYDOESTHINGS JUST THE FEELINGS, MA’AM

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TELL ME ABOUT YOUR CAT @JENNYDOESTHINGS IMPROVE YOUR COMMUNICATION

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WHAT HAPPENS WHEN IT GOES WRONG? @JENNYDOESTHINGS AND YET…

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CONTINUE TO CONNECT @JENNYDOESTHINGS RE-EVALUATE

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HERE’S THE BIGGEST THING THAT I’VE LEARNED… @JENNYDOESTHINGS

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CONNECTORS OF CROSS- FUNCTIONAL TEAMS TESTERS ARE @JENNYDOESTHINGS