Slide 3
Slide 3 text
Problem
Any game has bugs. Having met a bug, a player might
ignore it, report to a developer or leave a game. If a
player wants to report the issue he usually asks for
some help (probably there is a temporary workaround).
The more difficult the game the more questions
a player has about its rules. How can I complete
a level? Where can I find an object? Which
strategy should I choose?
The more players the much time/ money a
developer has to spend for such kind of
communications.