WELCOME FROM KOLTON - Speaker Deck

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Break Through! 2

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Marvin Meyer @ Unsplash Technical Debt It was a really bad month for the internet 7.5.19 ‘Major’ GitHub Outage Briefly Halts Developers 7.22.19 Slack Goes Wonky, Gives Millions the Day Off 06.28.19

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Citibank Website down, not working 2.28.19 Investopedia More than Tech Electronic Health Records at 26 Hospitals Hit by Two-Hour Outage 2.16.19 Nationwide US Customs computer outage causes gigantic lines at airports 8.16.19

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Build a more reliable internet Our Mission 7

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Make it easy to do the right thing 8

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Scenarios Prepare for Disaster 9

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12 Blast Radius Magnitude

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Based on real world outages 14 Recommended Scenarios

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16 Amazon ELB Event December 24th, 2012 Foursquare Heroku Netﬂix Reddit

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17 DynDNS DDOS October 21, 2016 Airbnb Amazon BostonGlobe Box Braintree Cloudﬂare Etsy Fastly Freshbooks Github Heroku Netﬂix New York Times PagerDuty PayPal Reddit Shopify SoundCloud Spotify Twitter Vox Media ZenDesk

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Adobe Amazon’s Twitch Atlassian’s Bitbucket & HipChat Autodesk Buffer Business Insider Carto Chef Citrix Clarifai Codecademy Coindesk Convo Coursera Cracked Docker Docker's Registry Hub Elastic Expedia Expensify FanDuel FiftyThree Flipboard Flippa Giphy GitHub GitLab Fabric Greenhouse Heroku Home Chef iFixit IFTTT Imgur Ionic isitdownrightnow.com Jamf JSTOR Kickstarter Lonely Planet Mailchimp Mapbox Medium MuckRock New Relic News Corp OrderAhead PagerDuty Pantheon Quora Razer Signal Slack Sprout Social Square StatusPage Talkdesk Travis CI Trello Twilio Unbounce the U.S. Securities and Exchange Commission (SEC) The Verge Wix Xero Yahoo! Mail Zendesk. 18 S3 Outage February 28th, 2017

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Build and share your own! With your team, company, or the community. 19

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Welcome! 20 It’s going to be a great day! – Learn from practitioners – Network with your peers – Stay for the after party – Tweet: #chaosconf – Have fun!