Creating the Next Generation of DevOps

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Aaron Kalin

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Aaron Kalin @martinisoft

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Aaron Kalin @martinisoft martinisoftware.com

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Aaron Kalin @martinisoft He/Him martinisoftware.com

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? Have questions? We’ll answer them at the end, but feel free to ask questions through the bottom of the viewing screen at any time.

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Disclaimer: This is our story Please take notes. Serious and honest content ahead.

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Our Problem A Solution Your Turn !

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Our Problem A Solution Your Turn !

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Our Problem A Solution Your Turn !

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Our Problem A Solution Your Turn !

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Our Problem A Solution Your Turn ! March 30th, 2015

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Our Problem A Solution Your Turn ! March 30th, 2015 A short discussion from Anthony…

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Our Problem A Solution Your Turn ! @aeden: Want to take on an apprentice in Chicago?

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Our Problem A Solution Your Turn ! Anthony was worried…

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Our Problem A Solution Your Turn ! We were becoming a monoculture

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Our Problem A Solution Your Turn ! It’s easy to look within friend networks for candidates…

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Our Problem A Solution Your Turn ! We needed more diversity in our team

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Our Problem A Solution Your Turn ! Diversity can mean:

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Our Problem A Solution Your Turn ! Diversity can mean: Gender

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Our Problem A Solution Your Turn ! Diversity can mean: Gender Race

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Our Problem A Solution Your Turn ! Diversity can mean: Gender Race Skill Level

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Our Problem A Solution Your Turn ! Diversity can mean: Gender Race Skill Level Nationality

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Our Problem A Solution Your Turn ! Diversity can mean: Gender Race Skill Level Nationality etc.

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Our Problem A Solution Your Turn ! We didn’t have the budget to hire a senior developer

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Our Problem A Solution Your Turn ! @aeden: Want to take on an apprentice in Chicago?

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Our Problem A Solution Your Turn !

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Our Problem A Solution Your Turn !

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Our Problem A Solution Your Turn ! What the hell did we do?

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Our Problem A Solution Your Turn ! The Goal:

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Our Problem A Solution Your Turn ! The Goal: Hire an apprentice that would be able to:

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Our Problem A Solution Your Turn ! The Goal: Hire an apprentice that would be able to: Handle a DevOps role (like me)

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Our Problem A Solution Your Turn ! The Goal: Hire an apprentice that would be able to: Handle a DevOps role (like me) Be an effective remote worker (like us)

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Our Problem A Solution Your Turn ! I asked @zspencer for some advice

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Our Problem A Solution Your Turn ! We reached out to local tech schools

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Our Problem A Solution Your Turn ! We reached out to local tech schools i.c.stars

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Our Problem A Solution Your Turn ! We reached out to local tech schools i.c.stars DevBootCamp

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Our Problem A Solution Your Turn ! We interviewed two potential candidates from DevBootCamp

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Our Problem A Solution Your Turn ! But they fell through (Possibly bad timing for hiring them within budget)

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Our Problem A Solution Your Turn ! We created a hiring process (Anthony was in charge before)

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Our Problem A Solution Your Turn ! We created a job description to guide us toward a learning plan

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Our Problem A Solution Your Turn ! Removing gender and racial bias from the application process Responses were submitted to a google doc (instead of Anthony) and viewable to the team without name, contact information, and with gendered language removed by me.

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Our Problem A Solution Your Turn ! We had a new constraint: Hire this candidate in a few weeks or less

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Our Problem A Solution Your Turn ! I did not vote on any of the candidates (I knew their full identities)

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Our Problem A Solution Your Turn ! Two simple questions

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Our Problem A Solution Your Turn ! Two simple questions Why do you want to work at DNSimple? (Reveals personal drive and motivations)

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Our Problem A Solution Your Turn ! Two simple questions Explain a hard problem you had to solve and how you solved it. (Does not have to be technical) (Reveals problem solving skills, creativity to find solutions)

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Our Problem A Solution Your Turn ! We talked about salary early (Offered 60k per year including benefits)

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Our Problem A Solution Your Turn ! We took a vote 7 people at the time in the company, minus me makes for 6 possible votes. If a tie-breaker was needed, they would advance into video call based interviews. People could also comment on why they voted in a certain way to provide feedback to candidates.

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Our Problem A Solution Your Turn ! How did it go?

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Our Problem A Solution Your Turn ! 0 1 2 3 4 5 6 African American White Male Female

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Our Problem A Solution Your Turn ! Votes 0 1 2 3 4 5 6 1 2 3 4 5 6 Candidates

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Our Problem A Solution Your Turn ! I made some mistakes

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Our Problem A Solution Your Turn ! I made some mistakes A gendered word was left in one of the candidate submissions

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Our Problem A Solution Your Turn ! I made some mistakes Responses still included some potentially revealing information about racial identity

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Our Problem A Solution Your Turn ! Rejection letters suck I offered to provide compiled feedback about their applications. Some applicants actually responded to ask.

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Our Problem A Solution Your Turn ! We moved forward with video interviewing Mak with the team

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Our Problem A Solution Your Turn ! We hired Mak

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Our Problem A Solution Your Turn ! We hired him on a 6 month trial employment

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Our Problem A Solution Your Turn ! The team decided against anything shorter than 6 months

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Our Problem A Solution Your Turn ! He would be part of at least two peer reviews before the 6 months is up

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Our Problem A Solution Your Turn ! How did it go?

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Our Problem A Solution Your Turn ! The entire team has had their expectations exceeded (he’s gunning for the top spot in customer support)

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Our Problem A Solution Your Turn !

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Our Problem A Solution Your Turn !

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Our Problem A Solution Your Turn !

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Our Problem A Solution Your Turn ! He’s now full-time with DNSimple And about to travel the globe next year while co- working.

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Our Problem A Solution Your Turn ! It doesn’t end there…

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Our Problem A Solution Your Turn ! He’s apprenticing again!

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Our Problem A Solution Your Turn ! He’s apprenticing again! He now works with our designer Sebastian to handle our UI and UX.

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Our Problem A Solution Your Turn ! Why aren’t you doing this?

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Our Problem A Solution Your Turn ! Change your hiring practices (even if you have an HR dept)

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Our Problem A Solution Your Turn ! Change your hiring practices Remove names and contact information from the initial screening process

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Our Problem A Solution Your Turn ! Change your hiring practices Advise applicants remove gendered language before applying

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Our Problem A Solution Your Turn ! Change your hiring practices Remove gendered language from your job listings

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Our Problem A Solution Your Turn ! Change your hiring practices Got a whiteboard problem? Forget it. Think differently about qualifications for apprentices.

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Our Problem A Solution Your Turn ! Mentorship -vs- Apprenticeship

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Our Problem A Solution Your Turn ! Can you afford to hire an apprentice?

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Our Problem A Solution Your Turn ! If not, consider giving teams company time to mentor someone

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Our Problem A Solution Your Turn ! If you mentor a student, consider building a pathway to hiring for them. Listen to them. Take notes.

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Our Problem A Solution Your Turn ! Both mentorship and apprenticeship is a two-way street. You should both be learning something.

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Our Problem A Solution Your Turn ! Create a learning plan with your apprentice (Establish expectations early for learning)

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Our Problem A Solution Your Turn ! Have a regular check-in schedule (Are they keeping up? Do they need additional help?)

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Our Problem A Solution Your Turn ! Pay them fairly, even for their time in applying