game of migration CONFAB INTENSIVE 2017 RON BRONSON 

• UX strategy, Service design & digital transformation • Current: UX/Front End, City of Bloomington (IN) • Organizer of Indiana Design Week, IXDA Indianapolis & Aggregate Conference (#GGRGT) • Previously: .edu Digital Director, Consultant, Content Manager. About Ron 

Migration Existing content stays as-is (mostly) moving to a new CMS. 

Conversion Content in one format, needs to be transferred to different format. 

Hamstrung by legacy Lack of buy-in Unbalanced skillsets on team Poor collaboration & communication Centralized & ambiguous accountability Common Migration Challenges 

Migration Dear Abby. 

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• 10-year old website • Close to 30,000 pages of unique content archived over decades. • About 65 content editors across city government. • No dedicated "content" team. • Three different alpha versions • Custom CMS to Drupal 7/8 

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Launched in June 2017 

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• Migrated only the top 500 pages (along with attachments) • Developed a separate system for Board/Commission/Agendas not housed in web CMS • Anyone w/ an account can edit pages • New pages controlled by IT department 

Non-traditional content management / governance scenarios 

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The work of content migration is subjective & organizationally dependent. 

Devise tactics that enable the job to get done effectively, but pick your battles wisely. 

It's never "too soon" to consider your migration plan. 

Not every web project is idyllic. You might need to write the rules as you go (or invent new ones.) 

SCENARIO 

scenario timeline 3:00-3:30 Groups 3:30-4:00 Presentations 4:00-4:15 Content Dear Abby 

What are you migrating for? Identifying the content Audit Inventory Assigning responsibility Measurement/analytics to determine relevance (Keep/Cull/Rewrite) What artifacts are we using? How do we get non-technical stakeholders to care. 

PRESENT! 

[email protected] @RONBRONSON ON TWITTER