半年間のスクラムマスター経験から得た体験談とアンチパターン集 / Experienced anti pattern as a scrum master

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൒೥ؒͷεΫϥϜϚελʔ ܦݧ͔Βಘͨମݧஊͱ Ξϯνύλʔϯू

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ࣗݾ঺հ ૲໺ ྑଠɹ(Twitter/Github: mpls104) ɾࠓډΔ͜ͷձ৔͕લ৬ɻ ɾ7ϲ݄ͷϛϟϯϚʔग़ுͷޙɺస৬ɻ ɾגࣜձࣾ͏ΔΔ(https://www.uluru.biz/) ʹͯεΫϥϜϚελʔ,ΤϯδχΞ, ࠾༻ͳͲ ɾ޷͖ͳݘɿࣲݘ ɾ޷͖ͳອըɿϋϯλʔϋϯλʔɾδϣδϣͷحົͳ๯ݥ

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ձࣾ঺հ

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ຊ୊ εΫϥϜ։ൃʹରͯ͠ͲΜͳΠϝʔδ Λ͓࣋ͪͰ͠ΐ͏͔ʁ

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ੜ࢈ੑ্͕͕Δʁ

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มԽʹରͯ͠ॊೈʹରԠͰ͖Δʁ

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໿൒೥ؒɺεΫϥϜϚελʔͱͯ͠ ੒ޭɾࣦഊΛ͍͔ͭ͘ ܦݧͰ͖ͨͷͰͦΕΒΛ͓఻͑͠·͢ɻ

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εΫϥϜͷཧ࿦ʹ͍ͭͯͷ࿩͸ɺ ࣌ؒͷ౎߹্΄΅͠·ͤΜʂ ͢Έ·ͤΜʂ

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ࢀߟʹͨ͠ຊ

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࣮ફฤ

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ͻͱ·͓ͣ࡞๏௨Γʹ εΫϥϜͷܕʹ৐͔ͬΔ ͱ͜Ζ͔Β

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ɾϓϩμΫτόοΫϩάΛ࡞੒ ɾεϓϦϯτϓϥϯχϯάͰɺεϓϦϯτ಺ʹ΍Δ͜ͱΛ ܾΊΔ ɾϓϥϯχϯάϙʔΧʔΛ࢖ͬͯݟੵ΋ΓΛ࣮ࢪ ɾσΠϦʔεΫϥϜ͸ઈର15෼Ҏ಺ ɾৼΓฦΓͷػձΛଟ͘ઃ͚ΔͨΊɺεϓϦϯτͷظؒΛ1 िؒʹ ɾ΍ͬͨ͜ͱͰ͸ͳ͘ɺεΫϥϜϓϩηεʹର͢ΔৼΓฦ ΓΛ࣮ࢪɻ ɾPOݖΛ๩͗͢͠ͳ͍ਓɺυϝΠϯ஌ࣝͷ͋Δਓ΁ҕৡ ɾϦϦʔεόʔϯμ΢ϯνϟʔτΛ࡞੒ ɾϕϩγςΟͷܭଌΛελʔτ

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͏·͍ͬͨ͘͜ͱᶃ ϖΞϓϩάϥϛϯά

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ϓϩμΫτͷ୲౰ྺ͕όϥόϥͷ νʔϜͩͱɺ ɾϓϥχϯάϙʔΧʔΛ࢖ͬͯͷ ݟੵ΋Γ͕ແବʹฆڄ͢Δɻ ɾ࢖͍·Θͤͨ͸ͣͷػೳͷ ɹ࠶։ൃ ͳͲ͕໰୊ͱͳΔ

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ࣗݾ૊৫Խ͞ΕͨνʔϜ ৬ೳԣஅతͳνʔϜ ͜ΕΛ໨ࢦ͢εΫϥϜͱͷ૬ੑ͕ྑ͍ ʼ ϑϩʔޮ཰ Ϧιʔεޮ཰

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͏·͍ͬͨ͘͜ͱᶄ όʔϯμ΢ϯνϟʔτ

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όʔϯμ΢ϯνϟʔτ

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όʔϯμ΢ϯνϟʔτ ϦϦʔε·ͰͷετʔϦʔϙΠϯτͷ߹ܭ / ϕϩγςΟͰϦϦʔεϙΠϯτΛ༧ଌ ཁ݅௥Ճɺมߋʹରͯ͠ϦϦʔεϙΠϯτΛ ݻఆͯ͠ɺPBI(ϓϩμΫτόοΫϩάΞΠς Ϝ)Λௐ੔Ͱ͖ͨ

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࣮͸ɺεΫϥϜ։ൃʹ͓͍ͯ͸ ϦϦʔεόʔϯμ΢ϯ͸  ඇਪ঑ ͨͩ͠

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௕ظʹΘͨΔະདྷ༧ଌ͸ ୆෩ͷਐ࿏Λ༧ଌ͢ΔΑ͏ͳ΋ͷ

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3-4εϓϦϯτҎ্ͷະདྷ༧ଌ͸ɺ ΋͸΍ΞδϟΠϧͰ͸ͳ͘ ΢ΥʔλʔϑΥʔϧ

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ͱ͸͍͑ ૊৫Ͱಇ͍͍ͯΔҎ্ܦա͸ඞཁɻ ̐εϓϦϯτҎ্ͷະདྷ༧ଌʹ͸ݶ ք͕͋Δɺͱ͍͏͜ͱΛ೦಄ʹஔ͍ ͯ࢖͑͹ྑ͍ͷͰ͸

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͏·͍ͬͨ͘͜ͱᶅ ϓϩδΣΫτ໊Λ͚ͭͨ

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͏·͍ͬͨ͘͜ͱ νʔϜͷஂ݁ྗʹߩݙͨ͠ؾ͕͢Δɻ ࣮͸ɺPJ໊ͬΆ͍΋ͷ͸͋ͬͨ ͕ɺͦΕΛඪᒗͨ͠ਓ͸طʹ͍ͳ͘ ͳ͍ͬͯͨͷͰօѪண͕ͳ͔ͬͨɻ

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͏·͍ͬͨ͘͜ͱᶆ ৼΓฦΓͷ΍Γํ

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ɾProblemͱݴ͏େ͖ͳ͘͘ΓͰ͸ͳ͘ ɹҎԼͷ௨Γ෼ׂ - ௨৴ෆ࣮֬ੑͷ՝୊(Communication) - ํ๏ෆ࣮֬ੑͷ՝୊(Schedule) - ໨తෆ࣮֬ੑͷ՝୊(Market)

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͔͜͜ΒΞϯνύλʔϯू

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ࣦഊஊᶃ ਓͷೖΕସΘΓʹ͏·͘ରԠ Ͱ͖ͳ͔ͬͨ

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ͦ΋ͦ΋εΫϥϜ։ൃ͕ޮՌ Λൃش͢Δจ຺͸

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௕ظతʹ҆ఆͨ͠ϝϯόʔͰ ߏ੒͞ΕΔνʔϜ

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࣮ࡍͷͱ͜Ζ 2ਓݮͬͯ2ਓ૿͑ΔͳͲɺܹಈ ͩͬͨɻ͜ΕͰ͸ɺֶश͍ͯ͘͠ ϑϨʔϜϫʔΫͰ͋ΔεΫϥϜͱ ͷ૬ੑ͕ѱ͍

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΋ͬͱ΍Ε͹ྑ͔ͬͨରࡦ ɾϖΞϓϩɺνʔϜ಺ษڧձ ɾElastic Leadershipʹ͓͚Δɺ ʮαόΠόϧϑΣʔζʯͰ͋Δ͜ ͱΛཧղͯ͠ͷߦಈ

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ࣦഊ εΫϥϜͷࣗݾ૊৫Խ͞ΕͨνʔϜʹ౸ ୡ͍ͯ͠ͳ͍ஈ֊Ͱɺͦͷ΍Γํʹ߆ͬ ͯ͠·ͬͨ͜ͱɻ Ϧιʔεޮ཰Λ༏ઌͯ͠͠·ͬͨ͜ͱɻ

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ࣦഊஊᶄ ΠϯηϓγϣϯσοΩ͕ ͳ͔ͬͨ

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PJͷ্ཱ͍ͪ͛࣌ͨϝϯόʔ ͷͬ͘͟Γͱͨ͠ܭըͰ૸Γ ग़ͯ͠͠·ͬͨ

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PJ͕௕ظԽ͢Δͱɺઈରʮͦ΋ͦ ΋ͳΜͰ͜Ε΍ͬͯΔΜͩͬ ͚ɾɾɾʁʯͱͳΔɻ εϓϦϯτϨϏϡʔͷͱ͖ʹٞ࿦ ͷํ޲ੑ͕ͿΕͨΓ͢Δɻ

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ͦ͏͍͏ͱ͖ʹཱͪฦΔઌͱͯ͠ͷ ΠϯηϓγϣϯσοΩ͕͋Δͱྑ͔ͬͨɻ ๩͍͠εςʔΫϗϧμʔ͸େମPJͷৄࡉ ͳΜ֮ͯ͑ͯͳ͍ͷͰɺεϓϦϯτϨϏϡʔ ͷ౓ʹϦϚΠϯμʔͱͯ͠׆༻Ͱ͖Δɻ

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ࣦഊஊᶅ εϓϦϯτΰʔϧͷະઃఆ

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ஏ͔ͣ͠ͳ͕ΒɺεϓϦϯτ ΰʔϧΛઃఆ͢Δͱ஌ͬͨͷ ͸CSMݚमͷ࣌ʂ

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εϓϦϯτΰʔϧ͕ͳ͍ੈք ɾϕϩγςΟ͚͕ͩࣗ෼ͨͪͷϞνϕʔγϣϯ ʹͳΓ͔Ͷͳ͍(ਓ͸ͦΜͳʹڧ͘ͳ͍ͷͰਏ͍) ɾ݁ՌɺόοΫϩάͨ͠ετʔϦʔΛফԽ͖͠ Εͳ͍͜ͱ͕ଟ͔ͬͨ

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εϓϦϯτΰʔϧ͕͋Δੈք ɾԿͱͯ͠Ͱ΋΍Γ͖ΔͧΦϥʂΈ͍ͨͳۭؾ͕ੜ·ΕΔɻ ɾͦͷ݁Ռɺཁ݅ɺ඼࣭ɺϦϦʔελΠϛϯάͱͷτϨʔ υΦϑͷٞ࿦͕POͱ͠΍͍͢ ɾσΠϦʔͰਐḿ͕ѱ͍࣌͸ɺνʔϜ಺ͰվળҊఏࣔ ɹˠ ࣮ߦ·Ͱ͕ૉૣ࣮͘ࢪ͞ΕΔ(օ͕ࣗൃతʹ΍Δͱؾ ෼͕ྑ͍)

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౜ಥͳ·ͱΊ ɾ׬ᘳʹεΫϥϜϧʔϧʹ৐ͬऔͬͨମ੍ͱ ͍͏΋ͷ͸͔ͳΓ೉͍͠ ɾৼΓฦΓΛଓ͚ΔதͰɺϓϩηεࣗମΛվ ળͰ͖ΔνʔϜ࡞Γ͕େࣄɻ ɾͦ͏͍͏ओମੑΛ࣋ͬͨϝϯόʔΛूΊΔ ͜ͱɺࣗݾ૊৫Խ͞ΕͨνʔϜΛ࡞Δ͜ͱ͕ େࣄ