Slide 32
Slide 32 text
3. Set a target
Describe what you will do to solve the Point Of Cause.
The description should be SMART (Specific, Measurable,
Attainable, Relevant, Timely)
Also, the Description should answer Five Ws.
Management will forgive a decision that does not work out as
expected, if the process used was the right one.
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SHANG, GAO. The toyota way model: an implementation framework for large chinese construction firms.