5/21/13& 1& THE AGILE INTROVERT’S Ken Howard Improving Enterprises 

5/21/13& 2& Carl&Jung& 1923& 

5/21/13& 3& EXTROVERT& SENSATE& THINKER& JUDGE& INTROVERT& INTUITIVE& FEELER& PERCEIVER& Organized& Planned& Enjoy&Closure& Flexible& Spontaneous& Enjoy&Processing& Logical& PersonO Centered& Concerns& Specific&&& Concrete& How&Things& Are& PaTerns& Big&Picture& PossibiliVes& Outer&world& of&people& and&things& Inner&world& of&ideas&and& impressions&& EXTROVERT ADJECTIVES 

5/21/13& 4& INTROVERT ADJECTIVES EXTROVERT NOUNS 

5/21/13& 5& INTROVERT NOUNS & & & & & & & & & & & & & & & & & & & & & & & & & EXTROVERT •  Energized&by&interacVon&with&others& •  Spends&his/her&Vme&with&things&around& them& •  Focus&on&outer&world&of&people&and& things,&Outside&the&self& •  Gregarious& •  TalkaVve& •  Social/Outgoing& •  Expressive& •  Prefer&larger&groups& •  DistracVble& •  Prefer&social&gatherings& •  Many&friends& •  AsserVve*& 

5/21/13& 6& & & & & & & & & & & & & & & & & & & & & & & & & & •  Energized&by&reflecVon&within&own&mind& •  Spends&his/her&&Vme&in&reflecVon& •  Focus&on&inner&world&of&ideas&and& impressions,&Inside&the&self& •  Independent& •  Quiet& •  Tends&to&keep&to&self& •  Private& •  Prefer&smaller&groups& •  Deliberate& •  Prefer&reading,&thinking,&invenVng& •  Fewer,&more&inVmate&friends& INTROVERT AMBIVERT Aber&being&alone&for& a&while,&&desires& social&interacVon.& Aber&being&social&for& a&while,&needs&to& escape&to&solitude.& 

5/21/13& 7& Blah,&blah,& blah,&meet,& talk,&discuss,& blah,&blah,& meet&again..& This&Agile& stuff&is& exhaus8ng!& 

5/21/13& 8& Arghhh!!& 

5/21/13& 9& Shy& Bold& Introvert& Extrovert& ?& Shy& •  A&behavior,¬&a& moVvaVon&& •  A&Social&Phobia& •  Fearful&in&social& situaVons& •  Tend&to&overOreact&to& new&situaVons:& adrenaline& •  Doesn’t&necessarily& prefer&to&be&alone& •  Can&be&overcome& 

5/21/13& 10& 

5/21/13& 11& Successful&Introverts& Successful&Extroverts& 

5/21/13& 12& Shy& Bold& Extrovert& Introvert& 

5/21/13& 13& 

5/21/13& 14& CAIN’S TED TALK: •  Prefer&less&sVmulaVng&environments& •  Prefer&to&work&slowly&and&methodically,&less& likely&to&mulVtask& •  Prefer&listening&and&thinking&over&speaking& •  Tend&to&dislike&conflict& & & &NOT&anVsocial!& & & &NOT­!& & CAIN ON INTROVERTS: 

5/21/13& 15& Introversion& Natural& Tendencies& Societal& ExpectaVons&&& Rewards& The&Extrovert&Ideal& 

5/21/13& 16& New&Groupthink& THE NEW GROUPTHINK 

5/21/13& 17& PreOIndustrial&RevoluVon& Everyone(knew( everyone…( Industrial&RevoluVon& Sociological(shi4( 

5/21/13& 18& So…( Must(sell(myself(and( demonstrate(my( personality(and( communica

5/21/13& 19& So,(…..( Must(give( carefully( thought(out( concise(&( correct(answer( INTROVERT& What&about& 

5/21/13& 20& CharismaVc&Leadership& 

5/21/13& 21& Leader& (Covert)&& Folding& Expert& 

5/21/13& 22& Introvert&Super&Powers& •  Quiet& •  Thoughjulness& •  Energy& •  Problem&solving& •  Listening& •  ImplementaVon& •  “Doers”&(Git’er&Done)& & hTp://www.quietlyfabulous.com& Must&an&Introvert&Change?& Must&an&Introvert&Change?& Can$ 

5/21/13& 23& 

5/21/13& 24& 

5/21/13& 25& 

5/21/13& 26& Tips for Introverts If&you&are&an&& Introverted(ScrumMaster( •  Prepare&to&step&outside&of& your&comfort&zone&O&frequently& •  For&extrovertObiased& ceremonies,&emphasize:&& •  Structure/framework& •  PreparaVon& •  Maintain&control& •  Inspect&&&adapt&over&Vme& & 

5/21/13& 27& The&Daily&Standup&MeeVng&(Scrum)& Mee8ngs& (Planning,&Retrospec8ves)& 

5/21/13& 28& TIP:& Give&introverts&Vme…& && to&write& & &before&& && & &discussing.& Story&Sizing& 

5/21/13& 29& vs….& The&Sprint&Review& (Product&Demo)& & Extroverts&will&most& likely&volunteer…& …parVcipVon&by&the& introverts&is&vital&too.& 

5/21/13& 30& Requires&Interac8on&with&Others& 

5/21/13& 31& SAY Advice for the Empathetic Introvert SAY Advice for the Empathetic Introvert Let’s&work&to&maintain& focus&on&one&subject&at&a& Vme.& Slow&down&and&stop& having&mulVple& simultaneous& conversaVons!& 

5/21/13& 32& SAY Advice for the Empathetic Introvert Let’s&schedule&some&Vme& a&liTle&later&so&that&I&can& finish&this&task.& Leave&me&alone!&&Can’t& you&see&I&am&trying&to& concentrate?& SAY Advice for the Empathetic Introvert We&should&discuss& configuring&the&work& space&to&accommodate& team&discussions.& Keep&it&down!&&Your& conversaVons&are& disturbing&the&team!& 

5/21/13& 33& hTp://quesVonablylate.tumblr.com& BE&EMPATHETIC&TO&EXTROVERTS& Tips for Extroverts 

5/21/13& 34& Not(everyone(needs(to(hear(you.( Not(everyone(wants(to(hear(you.( Remember& to&use& your&inside& voice!& Be(mindful(of(( the(sound(level.( 

5/21/13& 35& Don’t&be&Boring& Have&you&ever&spent&30& minutes&talking&about&a& one&minute&topic?& Remember(that(your( listeners(probably(have( other(things(to(do!( SAY Advice for the Empathetic Extrovert Help&me&learn&how&these& details&will&help&us&get&to& the&esVmate&we&want.& You&just&need&to&pick&an& esVmate!&&Stop&asking&so& many&quesVons&about& details&that&don’t&maTer!& 

5/21/13& 36& SAY Advice for the Empathetic Extrovert We’d&very&much&like&to& hear&your&ideas&too.& Why&do&you&just&sit&and& stare&at&us&during& brainstorming?& 

5/21/13& 37& SAY Advice for the Empathetic Extrovert I’ll&work&harder&to&respect& your&need&for&a&quieter& work&environment.& If&you&don’t&like&the& noise,&just&put&on& earphones!& SAY Advice for the Empathetic Extrovert How&can&we&make&the& team&room&environment& easier&for&you&to&work&in?& You&are&never&in&the& team&room…Where&do& you&keep&& disappearing&to?& 

5/21/13& 38& hTp://quesVonablylate.tumblr.com& BE&EMPATHETIC&TO&INTROVERTS& UNDERSTAND&THE& CO$T&OF&INTERRUPTIONS& “Maybe$I$haven’t$made$myself$clear$enough.$ I$really$don’t$want$to$be$disturbed$today.”$ 

5/21/13& 39& Again…& 

5/21/13& 40& Once&more…& 

5/21/13& 41& Gallup:&We&switch&working&spheres&every&12&minutes& 

5/21/13& 42& What&would&your&velocity&be& with&fewer&interrupVons?& Tips for EVERYONE 

5/21/13& 43& FACT:& Both&Introverts&and&Extroverts& create&noise&distracVons.& Environment&Enhancer& Create(a(“thinking(zone”( 

5/21/13& 44& Environment&Enhancer& Set(daily(“Quiet(Hours”( Environment&Enhancer& Respect(the(Pomodoro(

5/21/13& 45& How&long&should&a&one&hour&mee8ng&last?& INTROVERT:& ???& How&long&should&a&one&hour&mee8ng&last?& EXTROVERT:& ???& 

5/21/13& 46& Goal:&Peace&and&Harmony!& Key&Takeaways:& •  Introverts&and&Extroverts&are&energized&differently.& •  Extroverts:&Understand&the&needs&of&the&introverts& on&your&team&and&empathize& •  Introverts:&Understand&the&needs&of&the&extroverts& on&your&team&and&empathize.&& •  Agree&to&compromise&for&the&sake&of&the&project!& •  Enhance&your&work&environment&to&serve&the& needs&of&everyone&on&the&team.& 

5/21/13& 47& & & & [email protected]& Thank&you!& & Ken&Howard&