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SVEN PETERS | TEAM ADVOCATE | @SVENPET Empowering Teams

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Jira Jira Core Jira Software Confluence Jira Service Desk Bitbucket Trello Statuspage Hipchat Sourcetree Fisheye Crucible Stride Crowd Bamboo

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TE M

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TE M

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Controlled Teams Autonomous Teams

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Controlled Teams Autonomous Teams

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autonomous & connected & guided TE M

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Teams - connected by values

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Build with heart and balance

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increase Revenue Lower costs Less Downtime Project X has to be finished Refactor to Microservices Automatic deployments Project Y is the most important one

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INCREASE REVENUE LOWER COSTS LESS DOWNTIME PROJECT X HAS TO BE FINISHED REFACTOR TO MICROSERVICES AUTOMATIC DEPLOYMENTS PROJECT Y IS THE MOST IMPORTANT ONE North Star

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Vision 2 year plan

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What’s important Themes Vision 2 year plan

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Themes Focus Areas How do we get there? What’s important 2 year plan Vision

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Measure How success looks like? How do we get there? Vision Focus Areas Themes What’s important 2 year plan

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Vision Themes Focus Measure

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Yearly Company vs Agile vs Team

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OKR Objective Key results

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Objective Project status on mobile Key result 1000 daily user Score 700 daily user 0.7

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Stretch Quarterly Less is more OKR

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Make goals transparent for everyone

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Be the change you seek

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Don’t believe in lone genius Everyone has innovation in them Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Don’t believe in lone genius Everyone has innovation in them Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Don’t believe in lone genius Everyone has innovation in them Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Everyone has innovation in them Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Don’t believe in lone genius Everyone has innovation in them Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Don’t believe in lone genius Everyone has innovation in them Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Don’t believe in lone genius Culture of Innovation

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GLOBAL SHIP IT DAYS

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Planning Event Follow-up - BEFORE - - DURING - - AFTER - GLOBAL SHIP IT DAYS

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Planning Plan dates Announce 
 and tell stories Find your teams aka “Pitch it” - BEFORE -

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- DURING - Event Remember, 
 time is ticking Have fun Get energized—
 eat and drink!

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- AFTER - Follow-up Get onto a product roadmap—and plan for next ShipIt Presentations— give it all you got Voting, celebrations, and winners announced

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Innovation week

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Open company, no bullshit

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Open Closed

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Your team space Company updates Personal pages

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Other projects Decisions Strategies Other team goals

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Open by default

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DECISIONS

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“TRUNK” DECISIONS DACI (Driver, Approver,
 Contributors, Informed)

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“TRUNK” DECISIONS Detailed exploration of options & implications

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or it didn’t happen Share it

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Passionate discussion

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Stop endless discussions Take it offline

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Play, as a team

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Service teams

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Need a monitor? Need a monitor?

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Need a new business card?

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Need to borrow a bike? * Amsterdam office problems

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Every team is a service team IT Marketing Finance PR Legal Development Design Events Workplace Operations

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Make services discoverable

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Report office work in Jira, let others know with sticky notes

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Legal contract review? D.I.Y.

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Open arms Open arms

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Everything is new

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Having a Buddy

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Beer bike

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Welcome

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Don’t #@!% the customer

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Don’t forget the customer

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Emma William Don’t forget the customer

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Emma William Don’t forget the customer FAKE

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We use Personas

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This is your customer

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Reminds us who we build the software for

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Remind people

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Persona Cards

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Persona Cards

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Play some cards?

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You won’t forget your customer

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Argue with Personas

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Visualize stories for everyone

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Be Passionate about your software You spend 8 hours a day on it

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Your product

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Your code

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Engineering Values Have

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public boolean isTrue(boolean value) { if (value == true) { return true; } else { return false; } }

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Say ‘no’ If you feel it will harm the code

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Don’t write crappy code

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$ 1M

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$0.05

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Stay in touch with users

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package com.miguelcatalan.materialsearchview; import android.app.Activity; import android.widget.ListView; import android.widget.RelativeLayout; import android.widget.TextView; import java.lang.reflect.Field; import java.util.List; /** * @author Miguel Catalan Bañuls */ public class MaterialSearchView extends FrameLayout implements Filter.FilterListener { private MenuItem mMenuItem; private boolean mIsSearchOpen = false; public MaterialSearchView(Context context) { this(context, null); } public MaterialSearchView(Context context, AttributeSet attrs) { this(context, attrs, 0); @Override public void onTextChanged(CharSequence s, int start, int before, int count) { mUserQuery = s; startFilter(s); MaterialSearchView.this.onTextChanged(s); } } LOC: 32 MyAwesomeClass

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One month later

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package com.miguelcatalan.materialsearchview; import android.app.Activity; import android.content.Context; import android.content.Intent; import android.content.pm.PackageManager; import android.content.pm.ResolveInfo; import android.content.res.TypedArray; import android.graphics.Rect; import android.graphics.drawable.Drawable; import android.os.Build; import android.os.Parcel; import android.os.Parcelable; import android.speech.RecognizerIntent; import android.text.Editable; import android.text.TextUtils; import android.text.TextWatcher; import android.util.AttributeSet; import android.util.Log; import android.view.KeyEvent; import android.view.LayoutInflater; import android.view.MenuItem; import android.view.View; import android.view.inputmethod.InputMethodManager; import android.widget.AdapterView; import android.widget.EditText; import android.widget.Filter; import android.widget.Filterable; import android.widget.FrameLayout; import android.widget.ImageButton; import android.widget.ListAdapter; import android.widget.ListView; import android.widget.RelativeLayout; import android.widget.TextView; import com.miguelcatalan.materialsearchview.utils.AnimationUtil; LOC: counting…. MyAwesomeClass

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mSearchSrcTextView.setText(null); mSearchSrcTextView.requestFocus(); if (animate) { AnimationUtil.fadeInView(mSearchLayout, AnimationUtil.ANIMATION_DURATION_MEDIUM, new AnimationUtil.AnimationListener() { @Override public boolean onAnimationStart(View view) { return false; } @Override public boolean onAnimationEnd(View view) { if (mSearchViewListener != null) { mSearchViewListener.onSearchViewShown(); } return false; } @Override public boolean onAnimationCancel(View view) { return false; } }); } else { mSearchLayout.setVisibility(VISIBLE); if (mSearchViewListener != null) { mSearchViewListener.onSearchViewShown(); } } mIsSearchOpen = true; } /** * Close search view. */ public void closeSearch() { LOC: 996 MyAwesomeClass

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Leave it better than you found it

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for(int i=0;i< names.length;i++){ if (zipFile.getEntry(name[i])!=null){ return true; } } return false;

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return Arrays.stream(names).anyMatch (name -> zipFile.getEntry(name) != null);

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Scrollbar is a solution…

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Try and find better ways

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Primadonna

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Turn your passion into products

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Engineering Values Write down your so you can refer to them

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Don’t #@!% the customer

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1 2 3 4 5 6 7 8 9 10 0 DETRACTORS PASSIVES PROMOTERS NPS

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NPS FEEDBACK Reliability Usability Functionality R U F

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40,000 Pieces of feedback

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Usability - 63% Reliability - 31% Functionality - 6% RUF’ing it! Bugs - 3% Editing - 6% Performance - 28% Navigation - 9% Complexity - 22% Content- 32%

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Tell everyone What bugs the customer

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Weekly email Are we improving? to every Atlassian

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Each atlassian gets different feedback Weekly email to every Atlassian

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autonomous & connected & guided TE M

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Your Team Way

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New Concept Some Guidance Ideas Feedback Your Team Way

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Teams - guided by practices

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THE PLAYBOOK 40+ PLAYS TO GUIDE PROJECT TEAMS

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Align Leadership and Project teams

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Overview

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What concept will work for your users?

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Concept testing Paper Prototype User Sticker

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Concept testing

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The Plays

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THE PLAYBOOK 40+ PLAYS TO GUIDE PROJECT TEAMS The Plays

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Team Playbook atlassian.com/team-playbook

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LEADERSHIP SERVICE PROJECT HEALTH MONITORS PLAYS Team Playbook atlassian.com/team-playbook

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LEADERSHIP SERVICE PROJECT HEALTH MONITORS PLAYS

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Team Health Full time owner Balanced team Shared understanding Value and Metrics Proof-of-concept One-pager Dependencies Velocity 8 check points for better

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Tracking health… measuring at checkpoints

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Team Playbook atlassian.com/team-playbook

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autonomous & connected & guided TE M

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Q & A

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Thank you!