Reducing Shadow IT by embracing “good enough for HIPAA” business- friendly healthcare cloud solutions Shahid N. Shah, CEO

NETSPECTIVE www.netspective.com 2 Many cloud benefits are obvious Faster implementations Better usability and capabilities (consumer friendly) Easier to pilot and then scale to more users Reduced capital expenditures Fewer IT resources required to manage solutions

NETSPECTIVE www.netspective.com 3 Some benefits are not so obvious Better security Safer deployments Enhanced collaboration Faster custom development Less experienced IT resources Better integrations with external systems Availability of younger tech resources

NETSPECTIVE www.netspective.com 4 Cloud improves focus on the real customer Patients External HCPs Internal business users and HCPs IT Personnel Unsophisticated and less agile focus Sophisticated and more agile focus Inside-out focus Outside-in focus HCPs = healthcare providers

www.netspective.com 5 The most important benefit of the cloud is that it allows point of care clinical users to accomplish tasks that they can’t perform with legacy solutions.

NETSPECTIVE www.netspective.com 6 Case study: Reduce heart failure readmissions Allocating scarce resources in real-time to reduce heart failure readmissions: a prospective, controlled study http://qualitysafety.bmj.com/content/early/2013/07/31/bmjqs-2013-001901.full “This study provides preliminary evidence that technology platforms that allow for automated EMR data extraction, case identification and risk stratification may help potentiate the effect of known readmission reduction strategies, in particular those that emphasize intensive and early post-discharge outpatient contact.”

www.netspective.com 7 The most important benefit of the cloud is that it allows point of care clinical users to accomplish tasks that they can’t perform with legacy solutions just weren’t possible before. Without asking for permission for every experiment.

NETSPECTIVE www.netspective.com 8 Clinical tech users are resourceful Clinical professionals that are counted on to save lives do not always wait around for solutions, they create them. The cloud can empower them.

NETSPECTIVE www.netspective.com 9 Shadow IT is prevalent & growing • When they only had access to MS Office, “Shadow EHRs” were created using Word, Excel, and Access. • In the cloud era, they pick consumer-grade and least-secure options when you don’t give them reasonably secure options instead.

NETSPECTIVE www.netspective.com 10 Cloud enables healthcare to be agile Improve speed of response to new patient/HCP needs Reduce permission- oriented culture React faster to regulatory and market changes Reduce number of Shadow IT systems Reduce compliance-focus in favor of customer focus

NETSPECTIVE www.netspective.com 11 Most important cloud considerations • Business-grade functionality with • Consumer-grade ease of use • Auditable with easy to use notifications (reduce permissions requirement) • Workflow-independent • Platform-independent • Device-independent

www.netspective.com 12 Your cloud strategy is successful when its activities are pragmatic, fit for purpose, and almost as useful to HCPs and patients as their consumer-grade tools. You’ve failed if you haven’t created a framework for rapid and adaptable clinical decision support and medical records accessibility.

Thank You Visit http://www.netspective.com http://www.healthcareguy.com E-mail [email protected] Follow @ShahidNShah Call 202-713-5409