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github works how

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we all work in the finest industry of all time

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dream it that morning

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build it that afternoon

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that’s remarkable.

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can we do better?

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we’ve been on the same path for years

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can we improve how product is built?

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working asynchronously optimizing happiness for five years later github

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@holman

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github, inc.

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ASYNCHRONOUSLY WORKing the philosophy

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when github was founded they: worked on what they wanted worked where they wanted worked when they wanted

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when github was founded they: were happy

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why change this?

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developer happiness is central to our workflow

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no managers · NO DEADLINES NO MEETINGS · NO WORK HOURS this: reflects that workflow

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in hindsight, we work like a big open source project

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WORK LIKE OPEN SOURCE

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the open source model works

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distributed collaboration

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GEOGRAPHY

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open source happens everywhere smart people are everywhere

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build a company that can work anywhere

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tools are our office planning, discussing, building

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all information should be accessible

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HOURS

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open source happens at any time people are creative at all hours

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code is a creative endeavor let your people stay fresh

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night owls ain’t morning people

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morning people ain’t night owls

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you can’t enforce creativity

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minimal process

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every step you add increases complexity

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every step you add increases onboarding

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every step you add increases inefficiency

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minimize human processes

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code branching & release (WRONG) V2 BRANCH QA MANAGER STABLE merged FEATURE BRANCH TUESDAY CODE REVIEW

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code branching & release (WRONG) V2 BRANCH QA MANAGER STABLE merged FEATURE BRANCH X TUESDAY CODE REVIEW

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minimize human processes code branching & release

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code branching & release branch pull request master merged

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code branching & release merged run tests auto-deploy

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sometimes it’s not about automation sometimes you have to remove barriers

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ship code quicker

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less metawork, more actual work

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ASYNCHRONOUSLY WORKing with tools

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pull requests a request to merge your code

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pull requests 3,108 github/github pull requests 399 in the last month 63 in the last month - 1 year

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pull requests 3.1 1.4 pull requests PER employee per month, 2011 pull requests PER employee per month, 2012

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pull requests we use pulls for any new code

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pull requests asynchronous ask for feedback at their leisure

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pull requests mentions ping users, teams

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pull requests avoid meetings & in-person code review

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chat

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chat chat is inherently asynchronous

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chat tapping me on my shoulder is inherently being a jerk

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chat scheduling a meeting is inherently probably a hate crime

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chat 83 chat rooms

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chat ping someone

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chat ping someone native OS X + ios notifications

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chat get someone’s attention without bothering them

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OPTIMIZing HAPPINESS for

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WHY BE HAPPY?

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if you’re asking, you’re probably a horrible person but...

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investing in employees makes fiscal sense (I can’t believe I had to say that)

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happy people produce better work

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happy people help you recruit

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happy people keep you happier

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so how?

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BREAK CONVENTION from

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work style asynchronous, distributed

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side project culture let people build cool things hubot · CI testing · deploy infrastructure door me · music server · support tools dev environment management · more

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travel

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company summit 2x/year company-wide brainstorm travel

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mini-summit 1x/year team-based brainstorm travel

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any talk, anywhere your talk or as a travel buddy travel

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github destinations hack house for a dozen for a month travel

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github destinations hack house for a dozen for a month travel berlin · hawaii · Uruguay · Beijing · rome · etc.

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travel why?

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travel travel is eye-opening new perspectives, new approaches

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travel face time bond with your coworkers

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travel stay fresh

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FAMILY focus

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people have kids and stuff

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flexible hours & locations are great

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120 hour work weeks are silly

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family-friendly company events

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existence of families reflects success

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f i v e YEARS LATER

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four years in, github’s the same

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four years in, github’s changed

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changes and constants are fascinating

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MORE HUMANS

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2010

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2010 2011

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2010 2011 2012

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2012

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132 employees today

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2.5 million users today

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death of the hero developer

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work moves across ops, design, backend, & frontend more frequently

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rely on other teams for sanity checks

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pull requests bottleneck prevention:

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we average 10-20 per day

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means fast development without sacrificing quality

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INTERNAL TOOLING

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the bigger we get, the more time we spend on internal tools

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our dev tools are prettier than most for-profit products

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SUPPORT

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Chat

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TEAM

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it becomes mathematically improbable that this time was wasted

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teams

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teams let you focus

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but teams shouldn’t be about lock-in

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permissive repositories permit people to float

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self-selecting teams hugely important in crisis

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we still suck at teams it’s important to get right though

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how you work is as important to me as what your work is

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can this work for your company? maybe, maybe not.

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the point is to reevaluate what is important to you.

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thanks.

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@holman