Using Scrum to Strengthen Team Collaboration

Slide 1

Slide 1 text

Using Scrum to Strengthen Team Collaboration Nakato Arase / Yahoo! JAPAN

Slide 2

Slide 2 text

Nakato Arase © Yahoo Japan Using Scrum to Strengthen Team Collaboration Yahoo Japan Technology Strategy Department, CTO Office #Agile Coach #lanchester strategy instructor #ORSC RAINING SERIES What am I #translator

Slide 3

Slide 3 text

History of My Agile Coach journey ̎̌̎̎ Yahoo and group companies Remote and onsite Hybrid scrum ̎̌̎̌ Japan-Vietnam Scrum between 2 locations and 2 companies ̎̌̍̓ Tokyo-Nagoya-Osaka Scrum between 3 locations ̎̌̎̍ Office adoption anywhere Remote scrum ̎̌̍̔ Yahoo and group companies Scrum between 2 companies ̎̌̍̒ Tokyo-Nagoya Scrum between 2 locations © Yahoo Japan Short-term study abroad

Slide 4

Slide 4 text

Slide 5

Slide 5 text

JAPAN VIETNAM TOKYO FUKUOKA OSAKA NAGOYA © Yahoo Japan Manufacturing Across Different Countries, Companies, and Locations Culture, character by location and country Mission/vision of each company

Slide 6

Slide 6 text

© Yahoo Japan What do you want to improve with Scrum? - release our product small and fast - visualization of progress - Responding to change - release my product by the deadline Improve Project and Product management (c)aflo

Slide 7

Slide 7 text

© Yahoo Japan But, too deep troubles happened! - release our product small and fast - visualization of progress - Responding to change - release my product by the deadline Improve Project and Product management (c)aflo

Slide 8

Slide 8 text

Slide 9

Slide 9 text

Slide 10

Slide 10 text

Slide 11

Slide 11 text

Slide 12

Slide 12 text

Slide 13

Slide 13 text

Slide 14

Slide 14 text

Slide 15

Slide 15 text

Slide 16

Slide 16 text

© Yahoo Japan © Yahoo Japan (c)aflo Direct communication Good Teams Foster Collaboration With frequent direct communication (such as meetings and checks) between people who have information and those who want it, information is passed on quickly

Slide 17

Slide 17 text

© Yahoo Japan © Yahoo Japan (c)aflo Direct communication Constructive discussions Good Teams Foster Collaboration With frequent direct communication (such as meetings and checks) between people who have information and those who want it, information is passed on quickly Good team has created an atmosphere where it is easy for everyone to express their opinions, making it difficult for people to criticize, insult, ignore, or blame others.

Slide 18

Slide 18 text

© Yahoo Japan © Yahoo Japan (c)aflo Direct communication Constructive discussions Totally optimized decision-making Good Teams Foster Collaboration With frequent direct communication (such as meetings and checks) between people who have information and those who want it, information is passed on quickly Good team has created an atmosphere where it is easy for everyone to express their opinions, making it difficult for people to criticize, insult, ignore, or blame others. People can discuss each other’s position and what they value, and make decisions based on total optimization, not suboptimization.

Slide 19

Slide 19 text

© Yahoo Japan © Yahoo Japan (c)aflo Direct communication There is a heightened sense of ownership, collaboration is fostered, and there is active teamwork self-managing Totally optimized decision-making Good Teams Foster Collaboration With frequent direct communication (such as meetings and checks) between people who have information and those who want it, information is passed on quickly People can discuss each other’s position and what they value, and make decisions based on total optimization, not suboptimization. Constructive discussions Good team has created an atmosphere where it is easy for everyone to express their opinions, making it difficult for people to criticize, insult, ignore, or blame others.

Slide 20

Slide 20 text

© Yahoo Japan What improvements have been made with Scrum? Project reflection after product update - support for each member - a lot of conversation and communication - made decisions team Improved Collaborative Relationships (c)aflo

Slide 21

Slide 21 text

Slide 22

Slide 22 text

Slide 23

Slide 23 text

© Yahoo Japan Sprint Iteration Sprint Planning Daily Scrum Sprint Review Sprint Retrospective Sprint Sprint Planning Daily Scrum Sprint Review Sprint Retrospective Sprint Sprint Planning Daily Scrum Sprint Review Sprint Retrospective Sprint - Consultation/Decision-Making - Share current status - Discussion with stakeholders - Improvement

Slide 24

Slide 24 text

© Yahoo Japan Product Increment Integration Product Increment Planning Design Development Test Cross functional and feature team - Integration of deliverables - Information Transfer Planning Design Development Test Planning Design Development Test

Slide 25

Slide 25 text

© Yahoo Japan 3 Roles Simple role Product Owner Scrum Master Developer - Set up scrum - Create increment - Maximize product value (ROI) Lots of collaborative work. - Artifact management - Scrum event management - Improvement

Slide 26

Slide 26 text

© Yahoo Japan Using Scrum to Strengthen Team Collaboration Sprint Product Owner Scrum Master Developer 3 roles Sprint Planning Daily Scrum Sprint Review Sprint Retrospective Sprint Product Increment Planning Design Development Test

Slide 27

Slide 27 text

Slide 28

Slide 28 text

Slide 29

Slide 29 text

© Yahoo Japan Conducted at the start of the Daily Scrum Teams discuss what kind of atmosphere they want to create for Scrum events such as the Daily Scrum and what kind of culture they want to foster. build a team cultur and atmosphere Designing Team Alliance (DTA) (c)aflo ग़యɹCRR Global Japan ORSC®ϓϩάϥϜ In Daily Scrum

Slide 30

Slide 30 text

© Yahoo Japan Just Talk Discuss what you have noticed by facing your condition and emotions. (Example) "It looks like it's going to be a difficult undertaking, so I'm going to focus." "Today my children are home." “It seems like it’s going to be a difficult day.” "I might be a little sleepy." (c)aflo Create culture and atmosphere Designing Team Alliance (DTA) In Daily Scrum

Slide 31

Slide 31 text

© Yahoo Japan Share your general emotions and general condition Interpret and discuss your general emotions in your own way. “I feel like I don’t have the bandwidth for it.” “I felt like now was the time to face the difficulties.” "Looking at each other's faces, I feel like the temperature in the room has risen." (c)aflo Create culture and atmosphere Designing Team Alliance (DTA) In Daily Scrum

Slide 32

Slide 32 text

© Yahoo Japan Form an alliance to create the atmosphere you want Discuss with the team the atmosphere you want to create based on your emotions, the emotions of others person, and general emotions, and highlight a few (c)aflo Don't mind if the reply is late Check the situation proactively Have fun Talk about what you can entrust to each other (Example) "Ask us anytime on Zoom" "When I finish my work, I will check the situation of others." Create culture and atmosphere Designing Team Alliance (DTA) In Daily Scrum (DTA example)

Slide 33

Slide 33 text

© Yahoo Japan Constellating the System If you feel friction in the relationship, model the connections and circumstances with the team and the people involved in the team, and discuss what you noticed. (c)aflo In Sprint retrospective ग़యɹCRR Global Japan ORSC®ϓϩάϥϜ

Slide 34

Slide 34 text

© Yahoo Japan Draw a connection between yourself and others Draw a circle to represent your team and place yourself, members, stakeholders, and circumstances on the diagram (c)aflo Release approval (Example ) Constellating the System In Sprint retrospective

Slide 35

Slide 35 text

Slide 36

Slide 36 text

Slide 37

Slide 37 text

© Yahoo Japan Draw what kind of connections you want Draw the kind of connections the team wants to have, and discuss what you noticed and what you can do individually (c)aflo Constellating the System In Sprint retrospective // Release approval (Example )

Slide 38

Slide 38 text

© Yahoo Japan “Improvisation” of Relationships Improvise the connections you want to make Discuss the general atmosphere and how people interacted (Example) "I was able to speak honestly" "Sometimes it was intense, other times I sensed a quiet and calm atmosphere." "Everyone is on the same page" (c)aflo In Sprint retrospective

Slide 39

Slide 39 text

Slide 40

Slide 40 text

© Yahoo Japan The Role of Scrum Product Owner Scrum Master Developer - Maximize product value (ROI) - Set up scrum - Create increment Roles played by people without realizing it - Primary response to question - Facilitating a heated discussion - Breaking the silence - Icebreaking and facilitating in tense situations - Tool organization and management of PBL, SBL, DoD - Moderating Scrum events - Minutes - Meeting invitation - Drinking party management Internal role External role

Slide 41

Slide 41 text

© Yahoo Japan (c)aflo Role nausea, confusion, discontent for the role Signs of a Need to Rethink Roles - Primary response to question - Facilitating a heated discussion - Breaking the silence - Icebreaking and facilitating in tense situations - Tool organization and management of PBL, SBL, DoD - Moderating Scrum events - Minutes - Meeting invitation - Drinking party management

Slide 42

Slide 42 text

© Yahoo Japan One person has an unwanted role for a long period of time Role nausea It’s unclear which roles are required for project and team management Confusion There are not enough people who are supposed to have a role. Poorly occupied roles New roles were needed as the team and organization changed and grew. New roles Signs of a Need to Rethink Roles

Slide 43

Slide 43 text

© Yahoo Japan Circle of Gratitude (c)aflo Recognition of internal roles by others Say thank you to each other (Example) "Thank you for always talking to me at meetings." "Thank you for setting the mood for the team." "Thank you for your prompt support when tasks had piled up." In Sprint retrospective ग़యɹCRR Global Japan ORSC®ϓϩάϥϜ

Slide 44

Slide 44 text

A different side of yourself than at your workplace or in front of colleagues (Example) Secret self “Ghosts” affecting roles Unraveling Internal Roles - Generous - Strict - Shy - Cheerful - Methodical 4USJDU ; Invisible entities, words, past events, etc. that affect roles (Example) - A word from the president - Boss’s expectations, appreciation from others, team behavior - A word from the president - Position (rookie, newcomer, veteran) - Past failures and successes (c)aflo (c)aflo © Yahoo Japan In Sprint retrospective ग़యɹCRR Global Japan ORSC®ϓϩάϥϜ

Slide 45

Slide 45 text

Secret self (c)aflo Tool organization for PBL, SBL, DoD (c)aflo © Yahoo Japan In Sprint retrospective Unraveling Internal Roles “Ghosts” affecting roles - Generous - Strict - Shy - Cheerful - Methodical 4USJDU ; Invisible entities, words, past events, etc. that affect roles (Example) - A word from the president - Boss’s expectations, appreciation from others, team behavior - A word from the president - Position (rookie, newcomer, veteran) - Past failures and successes A different side of yourself than at your workplace or in front of colleagues (Example) ग़యɹCRR Global Japan ORSC®ϓϩάϥϜ

Slide 46

Slide 46 text

Slide 47

Slide 47 text

Slide 48

Slide 48 text

Slide 49

Slide 49 text

What I value - A little more on a daily basis. - Emotional importance of personal, interpersonal, and overall - Structuring and understanding dialogue - Meta-skills © Yahoo Japan

Slide 50

Slide 50 text

© Yahoo Japan Sprint Planning Daily Scrum Sprint Review Sprint Retrospective Sprint Sprint Planning Daily Scrum Sprint Review Sprint Retrospective Sprint Sprint Planning Daily Scrum Sprint Review Sprint Retrospective Sprint A little more on a daily basis. Leverage scrum events

Slide 51

Slide 51 text

Slide 52

Slide 52 text

Slide 53

Slide 53 text

Slide 54

Slide 54 text

© Yahoo Japan Structuring and understanding dialogue Arnold Mindell 3 Levels of Reallity Model Consensus Reality Level Sentientɾessence Level Dreaming Level Consensus Reality Level Action - be surprised - strike a chord (e.g. in one's heart) - be thrilled Dreaming Level Emotion Sentientɾessence Level Unspeakable of reaction - Happy - Sad - Looks delicious - Plan - eat - go out with

Slide 55

Slide 55 text

© Yahoo Japan Meta-skills #overlooking #respect #curiosity #desire to have fun #seriousness - Imagine the whole scene, the expressions, the words, and also what is not there - Do not judge by looking at only one aspect of the situation. - We respect all thoughts, opinions and actions. - Interested in the ideas and the background behind the statements. - I insert humor and enjoy myself. - Now that we are involved, we will do our utmost.