PROBLEMS AND SOLUTIONS ON THE WAY TO AN AGILE GLOBAL SUPPLY CHAIN trang . phuong . huong . louann . akbar 

INTRODUCTION Helping the world grow more with less As the world’s population continues to rise and natural resources come under pressure, we would need to achieve greater efficiency. This is where Netafim helps customers produce more yields and better crops with less resources. They are the global leader in smart drip and micro-irrigation solutions for a sustainable future. Since introducing the world's first drip irrigation solutions in 1965, they have led the way by developing products that help their customers optimize results. In short, they are the pioneers of desert agriculture. Type Private Industry Irrigation, Drip irrigation, Greenhouses Founded 1965 Headquarters Israel Employees over 3,000 Website www.netafim.com trang . phuong . huong . louann . akbar 

INTRODUCTION The evolving story of Netafim Engineer Simcha Blass invents the world's first dripper aimed at serving growers located in desert climates. Netafim‘s breakthrough helps Israeli desert become an agricultural powerhouse. Continuing to expand, Netafim establishes its first subsidiary, Netafim USA, developing new solutions till 1998 where they merged into a single global corporation. Netafim continues to grow and unveils bioenergy engineering capabilities while carrying out mega greenhouse and sugarcane projects worldwide. It also introduces “Family Drip System” for smallholders. 1960s 1970s 1980s - 1990s 2000s - 2010s trang . phuong . huong . louann . akbar 

INTRODUCTION Netafim operations around the world trang . phuong . huong . louann . akbar 

WEB PRESENCE How do they fair across different platforms? Website Domain Name acquired on 17 April 1996 Global Rank (based on Alexa.com) 1,070,530 trang . phuong . huong . louann . akbar 

WEB PRESENCE How do they fair across different platforms? Facebook Joined on 27 July 2010 Likes 1,257 trang . phuong . huong . louann . akbar 

WEB PRESENCE How do they fair across different platforms? Twitter @NetafimCorp @NetafimUSA Joined on 28 March 2011 1 December 2009 Likes 370 672 trang . phuong . huong . louann . akbar 

WEB PRESENCE How do they fair across different platforms? YouTube Joined on 26 August 2010 Videos 84 Subscribers 123 Video views 55, 506 trang . phuong . huong . louann . akbar 

QUESTION .0 Identify the problems that Netafim was facing. trang . phuong . huong . louann . akbar 

QUESTION .0 Identify the problems that Netafim was facing. Expand globally while protecting trade secrets. In the 1990s, to deal with the demands of the increasingly large and complex global supply chain, Netafim decided to build extrusion plants in some of its key markets while keeping the production and assembly of the drippers themselves in Israel. trang . phuong . huong . louann . akbar 

QUESTION .0 Identify the problems that Netafim was facing. Missing on global supply chain efficiency Netafim only focused on developing its markets and its technologies but not on establishing an efficient and effective global supply chain, which was handled by manual and out-of- date methods. This began to affect both Netafim’s competitiveness and bottom line. trang . phuong . huong . louann . akbar 

QUESTION .0 Identify the problems that Netafim was facing. Fragmented, obsolete information accompanied by negligent planning Company’s information were also outdated, local and fragmentary. Thus, the company lacked any visibility of its total supply chain material flows. Planning, forecasting, procurement and distribution processes were inefficient and hence lead times were lengthy and variable. trang . phuong . huong . louann . akbar 

QUESTION .0 Identify the problems that Netafim was facing. Lack of inventory visibility raining a cloud of uncertainty down the line Each subsidiary placed orders separately with the outside vendors of irrigation system and related products leading to an environment of uncertainty. Subsidiary companies, manufacturing planets and the head office were forced to anticipate future needs by ordering a little extra in case they had noticed an upward trend and vice versa. trang . phuong . huong . louann . akbar 

QUESTION .0 Identify the problems that Netafim was facing. Keeping high ‘safety’ stocks to cushion against bullwhip effect This lead to a bullwhip effect (supply chain is characterized as infrequent, inappropriate and fluctuating), given that orders tend to be large and infrequent. Subsidiaries tended keep high ‘safety’ stocks to cushion themselves against the poorly performing supply chain system trang . phuong . huong . louann . akbar 

QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. trang . phuong . huong . louann . akbar 

trang . phuong . huong . louann . akbar NETAFIM’S GLOBALISATION PLAN LARGE MARKET SHARE 130 countries, 30 subsidiaries LEADING TECHNOLOGY Introducing new innovative solutions GLOBAL SUPPLY CHAIN Inefficient and ineffective 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Lack of coordination Lack of inventory visibility Inefficiency resulting from separate operations of subsidiary 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Lack of coordination Lack of inventory visibility Inefficiency resulting from separate operations of subsidiary 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Lack of coordination Lack of inventory visibility Inefficiency resulting from separate operations of subsidiary 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Lack of coordination Inefficient planning Inefficient forecasting Inefficient procurement Inefficient distribution Lengthy and variable lead time 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Lack of coordination Inefficient planning Inefficient forecasting Inefficient procurement Inefficient distribution Lengthy and variable lead time 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Lack of coordination Inefficient planning Inefficient forecasting Inefficient procurement Inefficient distribution Lengthy and variable lead time 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Lack of coordination Inefficient planning Inefficient forecasting Inefficient procurement Inefficient distribution Lengthy and variable lead time 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Lack of coordination Inefficient planning Inefficient forecasting Inefficient procurement Inefficient distribution Lengthy and variable lead time 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. The original Decentralised Management Structure of Netafim allowed it to quickly respond to local needs, in terms of designing solutions Lack of inventory visibility However an agile global supply chain was needed to deliver these solutions worldwide 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. The original Decentralised Management Structure of Netafim allowed it to quickly respond to local needs, in terms of designing solutions Lack of inventory visibility However an agile global supply chain was needed to deliver these solutions worldwide 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Lack of inventory visibility Before 2000, the Internet was not widely used by businesses to handle supply chain management Hence the management was unfamiliar with making use of web applications to establish a globally integrated information system 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Lack of inventory visibility Before 2000, the Internet was not widely used by businesses to handle supply chain management Hence the management was unfamiliar with making use of web applications to establish a globally integrated information system 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Lack of inventory visibility Information system was outdated, local and fragmentary Global supply chain flow was not transparent, leading to inefficient management of global inventory 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Lack of inventory visibility Global supply chain flow was not transparent, leading to inefficient management of global inventory Information system was outdated, local and fragmentary 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Inefficiency resulting from separate operations of subsidiary Each subsidiary placed orders separately without knowledge about inventory status up the supply chain Bullwhip effect: Large and infrequent orders respond to fluctuating changes in demand forecasts 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Inefficiency resulting from separate operations of subsidiary Bullwhip effect: Large and infrequent orders respond to fluctuating changes in demand forecasts Each subsidiary placed orders separately without knowledge about inventory status up the supply chain 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Inefficiency resulting from separate operations of subsidiary Bullwhip effect: Customers (Demand) Manufacturer (Forecast) Stock level 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Inefficiency resulting from separate operations of subsidiary Large inventory holding costs Out-of-stock instances continued to grow due to highly fluctuating demand Each subsidiary kept high “safety” stocks to cushion themselves against poorly performing supply chain system, in order to provide prompt order fulfillment to local customers 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Inefficiency resulting from separate operations of subsidiary Large inventory holding costs Out-of-stock instances continued to grow due to highly fluctuating demand Each subsidiary kept high “safety” stocks to cushion themselves against poorly performing supply chain system, in order to provide prompt order fulfillment to local customers 

trang . phuong . huong . louann . akbar QUESTION .1 Describe the supply chain challenges the new CEO faced when he took over Netafim in 2002. Inefficiency resulting from separate operations of subsidiary Large inventory holding costs Out-of-stock instances continued to grow due to highly fluctuating demand Each subsidiary kept high “safety” stocks to cushion themselves against poorly performing supply chain system, in order to provide prompt order fulfillment to local customers 

• Threaten future performance and competitiveness of the company • Threaten bottom line and company’s reputation IMPLICATIONS trang . phuong . huong . louann . akbar 

QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. trang . phuong . huong . louann . akbar 

trang . phuong . huong . louann . akbar QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. Lack of coordination Lack of inventory visibility Inefficiency resulting from separate operations of subsidiary 

trang . phuong . huong . louann . akbar QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. Lack of coordination Lack of inventory visibility Inefficiency resulting from separate operations of subsidiary 

trang . phuong . huong . louann . akbar QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. Created information visibility and information sharing- SAP ERP system Created uniform set of product codes 

trang . phuong . huong . louann . akbar QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. Created information visibility and information sharing- SAP ERP system Created uniform set of product codes 

trang . phuong . huong . louann . akbar Lack of coordination Lack of inventory visibility Inefficiency resulting from separate operations of subsidiary QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. 

trang . phuong . huong . louann . akbar Lack of coordination Lack of inventory visibility Inefficiency resulting from separate operations of subsidiary QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. 

trang . phuong . huong . louann . akbar QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. Total inventory control • Inventory reduction Actual forward demand rather than forecasting SAP ERP system Dynamic real-time production management • Reduced order placement and confirmation time + 

trang . phuong . huong . louann . akbar QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. Total inventory control • Inventory reduction Actual forward demand rather than forecasting SAP ERP system Dynamic real-time production management • Reduced order placement and confirmation time + 

trang . phuong . huong . louann . akbar QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. Total inventory control • Inventory reduction Actual forward demand rather than forecasting SAP ERP system Dynamic real-time production management • Reduced order placement and confirmation time + 

trang . phuong . huong . louann . akbar Lack of coordination Lack of inventory visibility Inefficiency resulting from separate operations of subsidiary QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. 

trang . phuong . huong . louann . akbar Lack of coordination Lack of inventory visibility Inefficiency resulting from separate operations of subsidiary QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. 

trang . phuong . huong . louann . akbar QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. Minimizing local inventory by storing them at the RLHs Created Regional Logistic Hubs (RLHs) Maintain customer service by reducing lead times + 

trang . phuong . huong . louann . akbar QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. Minimizing local inventory by storing them at the RLHs Created Regional Logistic Hubs (RLHs) Maintain customer service by reducing lead times + 

trang . phuong . huong . louann . akbar QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. Netafim Supply Chain 

trang . phuong . huong . louann . akbar QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. Created Vendor Managed Inventory (VMI) Ensure inventories of external vendors’ products were reduced 

trang . phuong . huong . louann . akbar QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. Created Vendor Managed Inventory (VMI) Ensure inventories of external vendors’ products were reduced 

trang . phuong . huong . louann . akbar QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. Created a new planning department along with a new procurement department Viva Cadena Software Statistical forecasting and inventory control Makes suggestion to planners 

trang . phuong . huong . louann . akbar QUESTION .2 Describe the strategic and structural changes made to improve supply chain management at Netafim. Created a new planning department along with a new procurement department Viva Cadena Software Statistical forecasting and inventory control Makes suggestion to planners 

• Stock reduced • Customer service improved • General business competitiveness enhanced • Positive future because focus can be geared towards technology innovation CONCLUSION trang . phuong . huong . louann . akbar 

• Stock reduced • Customer service improved • General business competitiveness enhanced • Positive future because focus can be geared towards technology innovation CONCLUSION trang . phuong . huong . louann . akbar 

• Stock reduced • Customer service improved • General business competitiveness enhanced • Positive future because focus can be geared towards technology innovation CONCLUSION trang . phuong . huong . louann . akbar 

• Stock reduced • Customer service improved • General business competitiveness enhanced • Positive future because focus can be geared towards technology innovation CONCLUSION trang . phuong . huong . louann . akbar 

• Stock reduced • Customer service improved • General business competitiveness enhanced • Positive future because focus can be geared towards technology innovation CONCLUSION trang . phuong . huong . louann . akbar 

trang . phuong . huong . louann . akbar 1. How is this case study related to e-commerce? 2.Who are the direct and indirect competitors of Netafim? 3.What do you think of the potential of the new B2C business? DISCUSSION