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Marketing Tools Nobody in L&D Knows – But Should! Bianca Baumann & Mike Taylor

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Enter your new title at headlines.sharethrough.com to get your 'headline score' Proper Lifting Techniques Information Privacy Sexual Harassment Prevention Recruiting a New Employee Rewrite one of these titles

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8 of 10 Read Headline 2 of 10 Read the Rest Titles/Headlines Are Important

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Write great headlines and you’ll have successfully invested 80% of your money. David Ogilvy "Father of Advertising"

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Marketing Tools Nobody in L&D Knows – But Should! Bianca Baumann & Mike Taylor

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Bianca Baumann Ardent Learning

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Mike Taylor Nationwide

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bit.ly/stealthesetools

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Why Marketing?

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Common Goal

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How to get people's attention and help them think and act in new ways.

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DIFFERENT DIFFERENT APPROACH APPROACH VERY

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What's the difference?

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What's the difference? why do we do it differently?

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3Things Marketers Know Most of L&D Doesn't Top

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The human mind does not run on logic any more than a horse runs on petrol. Rory Sutherland Vice Chairman at Ogilvy UK

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Speak to the Lizard Brain

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The first second with your content might matter more than all the seconds that follow... ...if there are any!

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Make a great 1st impression

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Anything that doesn’t capture our attention, does not exist.

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Grab & hold their attention! Never assume you have it!

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Strategies & Tactics Things You Should Steal From Marketing Tools & Tech

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Why Marketing? Strategies & Tactics

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Learner Personas

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What’s really important to learners?

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Human Experience Experience should be bottom-up and personal

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Human Experiance Human Experience Experience should be bottom-up and personal Work/Life Balance Work/Life Balance Work/Life Balance Am I making a difference?

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Meaning at Work

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Learner Personas Representation of your typical learner Fictitious character Supports human-centered design 3-5 personas are ideal

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Learner Personas More aware of your audience Meet learners’ needs based on their preferences Share the right content, at the right time, and at the right place Increase engagement and productivity

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Gather Information Analye Information Create Personas Interviews (learners, managers, other stakeholders) Observations Use of data Common threads Similarities Trends Excel and PowerPoint Brainstorming in design thinking sessions Confirm with learners Creating Learner Personas

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Learner Personas Needs See Think & Feel Do Hear Pain Points

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Tips & Tricks Use personas for larger transformational projects or ongoing programs Have a scribe & interviewer in the room when talking with learners Be sure to capture a diverse audience, including gender neutral personas

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Align to Your Design Make them come to life by referring to them by their name Ask your questions about them: “What would Apima think?” Remember their personality when you write (tone and voice)

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Learning Campaigns

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Event vs Journey

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Learner Journeys Topic View Curriculum View Learner Journey or Learner Experience View

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Learner Journeys

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Marketing Funnel

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Campaign Example

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Content Strategy

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I have too much content. I don’t know how to get organized!

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Written Content Images Multimedia Content Includes

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It is like inventory at a grocery

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Meaningful, engaging and sustainable content Right content, right time, right audience, right place It's about...

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Which content is: 📁 in high demand? 📁 barely touched? How is content being accessed?

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No need to reinvent the wheel Content strategy can help you see clearly again and make your life easier

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Original Ebook 1 eBook 1 infographic 2 whitepapers 1 video 1 guest blog post 15 blog posts 1 SlideShare presentation 3 unique landing pages 3 outbound email campaigns 4 original photos 90+ socials posts

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122+ 122+ items items

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Just putting content onto the LMS and tracking if the learner sat through it isn’t enough anymore.

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Unforgettable Experiences Dive deeper to understand what content is really valuable

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Analyze Content Strategy Strategize & plan Create, curate, collaborate Deliver, publish, share Measure Maintain, expire, destroy

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Content Strategy Plan

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Tools &Tech

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Fasten your seatbelts!

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Titles & Copywriting Go Back to Categories Page

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Say exactly what you mean wordtune.com AI-generated video from copy coschedule.com/ headline-analyzer makes your writing bold & clear hemingwayapp.com Copywriting Create content 10x faster jasper.ai

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21 Top Writing Tools https://renaissancerachel.com/best-ai-writing-tools/

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Email Marketing

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Interactive videos & analytics convertkit.com AI-generated video from copy mailchimp.com Spend less time "doing emails," drip.com Email Marketing easy-to-use solutions aweber.com

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How to choose email marketing software https://zapier.com/blog/how-to-pick-email-app/

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https://hive.com/blog/best-campaign-management-tools/ 36 Marketing Campaign Tools

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AI & Interactive Video

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Interactive videos & analytics mindstamp.io AI-generated video from copy pictory.com Super fast video creation biteable.com Video Tools Interactive videos & analytics mindstamp.io

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22 Best Video Marketing Tools https://nealschaffer.com/best-video-marketing-tools/

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Digital Documents

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The doc for everyone. coda.io Digital Documents Documents with an impact. craft.do The doc for everyone. gamma.app More than a doc. notion.so

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Automation & #NoCode

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Websites from Google sheets spreadsimple.com Automation & NoCode Documents with an impact. craft.do Websites from Google sheets siteoly.com Collaborative data & apps airtable.com

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19 Best Automation & NoCode Resources https://nocodelinks.spread.name/

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Poppins ExtraBold Whew! We made it! I think?

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Mike's Favorites Canva There isn't much this design tool can't do - super impressive Craft Docs Create amazingly beautiful & functional docs in minutes. MailerLite Engaging, dynamic email campaigns in minutes Luma Create amazing landing pages for your online events. canva.com mailerlite.com craft.do lu.ma

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Martech 5000

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Apps & Tools 8000

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The best way to select tools and technologies is to match important teaching and learning activities to tools that best support them. — Patti Shank

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Scouting the Best New Tools

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Which tool will you try & why? Talk with person next to you:

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Evaluation in the app devlearn.com/app

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bit.ly/stealthesetools