Why Slack? - Speaker Deck

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Why Slack Nobutoshi Ogata @nobu666 2018/12/11

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Agenda ● Self-introduction ● SmartNews ● Change due to introduction of Slack ● Chat culture ● Integration

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● @nobu666 ● Entrusted Dev (10y) ⇨ GREE (3y) ⇨ HR Tech Startup (1y) ⇨ SmartNews (May 2015) Engineering Manager, SRE and Corporate Engineering About me

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SmartNews

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Sma w ● 世界中の良質な情報を必要な人に送り届ける / Delivering the world’s quality information to the people who need it

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Change due to introduction of

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Slack ● It was 2015 that we started using Slack ● By the time I joined the company, it was already used at the main

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Things used before Slack ● Facebook Messenger ○ Too many threads ● HipChat ○ (At that time) There was no setting of permission, it was difficult to control outsourcer

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Transfer ● Initially we were using Slack only for communication with part-time jobs and outsourcing parties

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Concern at that time ● Price ○ It got a little expensive, but it was not enough to care ● History runs out ○ We used both for a while, but gave up

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Merit ● Notification settings can be made finer ● We could re-start that we want to communicate more openly

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Chat culture

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Overview

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Overview

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Overview

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Overview

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Culture ● Use Slack even if you are next to the conversation target ○ After finishing with verbal conversations, write a summary in Slack later ● Open information ○ Only the conversation that is troublesome if all members can be seen is made with a private channel

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Culture

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Culture

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Bad effect ● High contextual conversation increases ○ New comers are hard to get into conversation ○ Create commonly used high-context word glossary ● Too much information ○ Use mention nicely ○ Decide the purpose of the channel

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Integration

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Bot

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Bot

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Bot

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SaaS integration

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SaaS integration

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Slash commands

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Slash commands

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Slash commands

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Summary

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Summary ● Consciously operate chat culture ● Use SaaS integration and bot

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We want more!! https://smartnews.workable.com/

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