HubotNatural FISL18 - Speaker Deck

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OpenSource ChatBots https://SoftwareLivre.rocket.chat

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Github.com/ RocketChat/Rocket.Chat

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Quem Usa?

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MUDANÇAS DE PARADIGMA 80s - desktop & clients 90s - browser & websites 00s - smartphones & apps 10s - it’s the turn of messaging & bots

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DO GITHUB Rocket.Cat

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HUBOT ADAPTERS Shell AIM ChatWork Dasher Fleep Flowdock Gitter Gtalk Hall HipChat iMessage IRC Jabbr Let’s Chat Lingr Mattermost Mattermost - websocket Campfire Facebook Messenger QQ Partychat Rocket.Chat Slack Skype SkypeWeb Skyweb Talker Telegram Twilio IP Messaging Twilio SMS Twitter Visual Studio Online XMPP Yammer 38 Adapters

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/command $1

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WEBHOOKS

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INCOMING WEBHOOK https://rocket.chat/docs/administrator-guides/integrations/

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INCOMING WEBHOOK https://rocket.chat/docs/administrator-guides/integrations/

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INCOMING WEBHOOK

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INCOMING WEBHOOK https://rocket.chat/docs/administrator-guides/integrations/

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INCOMING WEBHOOK https://rocket.chat/docs/administrator-guides/integrations/

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OUTGOING WEBHOOK

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OUTGOING WEBHOOK

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/command $1 == # command $1

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we wanted more…

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CHATBOTS Oferta de Informações e Serviços Design de Interação Cognitiva Simular uma relação humana

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NaturalNode

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NLP Tools Tokenizers String Distance Phonetics Inflectors N-Grams tf-idf Tries EdgeWeightedDigraph ShortestPathTree LongestPathTree WordNet Spellcheck Stemmers | Classifiers | PoS Tagger

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Como Funciona?

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Como Funciona? Carrega o YAML Cria o Classificador e Treina Classifica as Mensagens Recebidas Retorna Nodo de interação Processo o nodo na classe evento e retorna a resposta

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YAML Corpus

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YAML Corpus

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YAML Corpus

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YAML Corpus

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Classifiers

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Classifiers

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Pode Extender

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Event Oriented

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Event Oriented

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Event Oriented

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PoS Tagger

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PoS Tagger NN Noun, singular or mass VB Verb, base form DT Determiner IN Preposition or subordinating conjunction

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LiveChat

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LiveChat

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LiveChat

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Security Roles

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Scope and Limitations What is it for: - Simple conversation flows - Fast development chatbots - Limited interaction process Examples: - IT 1st level attendance - Event information provider - Product help (like FAQs) What is it NOT for: - Complex conversation flows - Endless interactions possibilities - Critical systems attendance - Fully replace your helpdesk staff - Turing tests - Becoming friends with it

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The Road Ahead

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HubotNatural Conversation Flow Config Functions Classify Intents Collect Data MongoDB Brain Entity Recognition Unsupervised Learning Roadmap

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Named Entity Recognition

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Named Entity Recognition

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TensorFlow

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Keras + TensorFlow Word2Vec

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Keras + TensorFlow Word2Vec

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Machine Reasoning

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Machine Reasoning

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Participe da Comunidade https://github.com/RocketChat /hubot-natural

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Dúvidas? Diego Dorgam diego.dorgam@rocket.chat @diegodorgam github.com/diegodorgam https://SoftwareLivre.rocket.chat