Outcomeにフォーカスするチームへのジャーニー / A Journey to an Outcome-Focused Team

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0VUDPNFʹϑΥʔΧε͢Δ νʔϜ΁ͷδϟʔχʔ IUUQTVOTQMBTIDPNQIPUPT9C;$G66PP தଜɹ༸ !ZPIIBUV 3FHJPOBM4DSVN(BUIFSJOH5PLZP

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தଜɹ༸ :PI/BLBNVSB ✔Ϩουδϟʔχʔ ✔ΞδϟΠϧίʔν ✔$FSUJ fi FE4DSVN1SPGFTTJPOBM 4DSVN.BTUFS ✔$FSUJ fi FE4DSVN1SPEVDU0XOFS ✔$FSUJ fi FE"HJMF-FBEFSTIJQ* ✔$FSUJ fi FE-F441SBDUJUJPOFS ✔IUUQBCPVUNFZPIIBUV

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ؔΘͬͨݱ৔ ࣾ IUUQTWJTVBMIVOUDPNQIPUP

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ؔΘͬͨνʔϜ νʔϜ IUUQTWJTVBMIVOUDPNQIPUP

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ίʔνͷࣄྫ

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No content

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ともに越える

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Red Journey inc. Service

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IUUQTVOTQMBTIDPNQIPUPT+9+@LRT6 ࠓ೔ͷΰʔϧ

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ࠓ೔ͷΰʔϧ

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✔ಧ͚ͨ΋ͷ͕໾ʹཱͭͱخ͍͠Ͱ͢ΑͶʁ ࠓ೔ͷΰʔϧ

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✔νʔϜ͸0VUDPNFʹϑΥʔΧεͰ͖͍ͯ· ͔͢ʁ ࠓ೔ͷΰʔϧ

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✔0VUDPNFʹϑΥʔΧε͢ΔνʔϜͷग़ൃ఺ɺ Կ͔Β࢝ΊΔͱྑ͍͔஌Δ͜ͱ͕Ͱ͖Δ ͜ͷηογϣϯͷΰʔϧ

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IUUQTVOTQMBTIDPNQIPUPTV(1@$"% 0VUDPNFʹର͢Δߟ࡯

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✔͜ͷηογϣϯͰͷఆٛ͸ҎԼ ✔0VUQVUʹ࡞ͬͨػೳ ✔0VUDPNFʹར༻ऀ͕Ͳ͏มΘͬͨ ͔ʁ՝୊͕ղܾ͔ͨ͠ʁ޾ͤʹͳ͔ͬͨʁ 0VUDPNFʹର͢Δߟ࡯

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IUUQTVOTQMBTIDPNQIPUPTC(8B-6X 0VUQVU

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0VUQVUͷྫ ✔঎඼Λը૾ͰݕࡧͰ͖Δ ✔+$#ΧʔυͰ঎඼Λങ͑Δ ✔ࣗ෼ͷΞόλʔΛઃఆͰ͖Δ

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IUUQTVOTQMBTIDPNQIPUPTJ[S+::QK& 0VUDPNF

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0VUDPNF ✔୳ͤͳ͔ͬͨ঎඼Λը૾Ͱݟ͚ͭɺखʹ ೖΕΔ͜ͱ͕Ͱ͖ΔΑ͏ʹͳΔ ✔ਓͷߦಈ͕มΘΔ ؍ଌͰ͖Δ

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IUUQTVOTQMBTIDPNQIPUPTW#QEK-9T 0VUDPNFͱ0VUQVUͷؔ܎

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0VUDPNFͱ0VUQVUͷؔ܎ ✔ରཱߏ଄Ͱ͸ͳ͍ ✔ҰํʹϑΥʔΧε͢ΔͷͰ͸ͳ͘ɺ྆ํ ʹϑΥʔΧε͢Δ

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0VUDPNFͱ0VUQVUͷؔ܎ ✔0VUQVUͰ͖͍ͯͳ͍தͰʮ0VUDPNF ͕ʙʯ͸આಘྗ͕ͳ͍ ✔0VUDPNF͕ݟ͍͑ͯͳ͍தͰʮϦϦʔ εͷ਺͕ʙʯ͸ҙຯ͕ͳ͍

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0VUDPNFͱ0VUQVUͷؔ܎ IUUQTXXXKQBUUPOBTTPDJBUFTDPNXQDPOUFOUVQMPBETNJOJNJ[FBOENBYJNJ[FQOH

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ࢀߟɿΈͳ͞ΜͷϓϩμΫτόοΫϩάΞ ΠςϜ͸0VUDPNFΛੜΈग़͍ͯ͠·͔͢ʁ Έͳ͞Μͷ ϓϩμΫτόοΫϩάΞΠςϜ͸ 0VUDPNFΛੜΈग़͍ͯ͠·͔͢ʁ ΪϧυϫʔΫε தଜɹ༸ !ZPIIBUV IUUQTVOTQMBTIDPNQIPUPT54HXCVNBOV& 3FHJPOBM4DSVN(BUIFSJOH5PLZP IUUQTXXXEPDTXFMMDPNTZPIIBUV&++,JTZPVSQCJQSPEVDJOHPVUDPNFQ

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IUUQTVOTQMBTIDPNQIPUPT(Q0Q1:1V 0VUDPNFʹϑΥʔΧε͠ͳ͍ͱ Կ͕ى͖Δ͔ʁ

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0VUDPNFʹϑΥʔΧε͠ͳ͍ͱ Կ͕ى͖Δ͔ʁ ✔୭ʹ΋࢖ΘΕͳ͍ϜμͳϞϊΛ࡞ͬͯ͠·͏ ✔ؔΘΔਓʑͷؾྗͳͲ΋ୣͬͯ͠·͏

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IUUQTVOTQMBTIDPNQIPUPT-2[6&"ZFCX. 0VUDPNFʹϑΥʔΧε͢Δ΍Γํ

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ԾઆݕূܕΞδϟΠϧ։ൃ

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σϡΞϧτϥοΫΞδϟΠϧ EVBMUSBDLBHJMF IUUQTXXXKQBUUPOBTTPDJBUFTDPNEVBMUSBDLEFWFMPQNFOU

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.PCJVT IUUQTXXXNPCJVTMPPQDPN

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IUUQTVOTQMBTIDPNQIPUPT1(OR5S98-T 0VUDPNFʹϑΥʔΧε͢Δ νʔϜͷͭͷελʔτ஍఺

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0VUDPNFʹϑΥʔΧε͢Δ νʔϜͷͭͷελʔτ஍఺ ɿνʔϜ͕εΩϧΛ֫ಘ͍ͯ͘͠ ɿνʔϜʹεΩϧΛ࣋ͬͨϝϯόʔ͕ՃΘΔ ɿνʔϜΛผʹ࡞Δ

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✔خ͍͜͠ͱ ✔ࠔΓͦ͏ͳ͜ͱ ✔ࠔΓͦ͏ͳ͜ͱ΁ͷΞϓϩʔνҊ 0VUDPNFʹϑΥʔΧε͢Δ νʔϜͷͭͷελʔτ஍఺

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IUUQTVOTQMBTIDPNQIPUPT:,)1X8%+* νʔϜ͕εΩϧΛ֫ಘ͍ͯ͘͠

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νʔϜ͕εΩϧΛ֫ಘ͍ͯ͘͠ ։ൃऀத৺ͷνʔϜ͕0VUDPNFʹϑΥʔΧε Ͱ͖ΔεΩϧΛ֫ಘ͍ͯ͘͠ঢ়گ

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νʔϜ͕εΩϧΛ֫ಘ͍ͯ͘͠ ✔ίϛϡχέʔγϣϯύεΛগͳ͘อͯΔ ✔ػೳ͍ͯ͠ΔνʔϜͰऔΓ૊ΊΔ

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νʔϜ͕εΩϧΛ֫ಘ͍ͯ͘͠ ✔εΩϧΛಘΔͨΊͷ͕࣌ؒඞཁ ✔Ͳ͏ͯ͠΋߹Θͳ͍ਓ΋͍Δ

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✔εΩϧΛಘΔͨΊͷ͕࣌ؒඞཁ ✔νʔϜͰֶश͢ΔͨΊͷ࣌ؒΛऔΔ ✔֎෦ͷઐ໳ՈʹؔΘͬͯ΋Β͏ νʔϜ͕εΩϧΛ֫ಘ͍ͯ͘͠

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✔Ͳ͏ͯ͠΋߹Θͳ͍ਓ΋͍Δ ✔Իָੑͷҧ͍Λड͚ೖΕΔ ✔νʔϜͰΧόʔͰ͖Δߟ͑ํΛ࣋ͭ νʔϜ͕εΩϧΛ֫ಘ͍ͯ͘͠

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0VUDPNFʹϑΥʔΧε͢Δ νʔϜͷͭͷελʔτ஍఺ ɿνʔϜ͕εΩϧΛ֫ಘ͍ͯ͘͠ ɿνʔϜʹεΩϧΛ࣋ͬͨϝϯόʔ͕ՃΘΔ ɿνʔϜΛผʹ࡞Δ

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IUUQTVOTQMBTIDPNQIPUPTR8XQ)XJQ. νʔϜʹεΩϧΛ࣋ͬͨ ϝϯόʔ͕ՃΘΔ

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νʔϜʹεΩϧΛ࣋ͬͨ ϝϯόʔ͕ՃΘΔ 0VUDPNFʹϑΥʔΧεͰ͖ΔεΩϧΛ࣋ͬͨ ϝϯόʔ͕͜Ε·ͰͷνʔϜʹՃΘΔঢ়گ

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✔εΩϧ͕ͦΖ͏ͷͰਐΈ΍͍͢ ✔εΩϧ΍ߟ͑ํͷҠస͕ى͖΍͍͢ ✔ίϯςΩετͷڞ௨ೝ͕ࣝͦΖ͍΍͍͢ εΩϧΛ࣋ͬͨϝϯόʔ͕ νʔϜʹՃΘΔ

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✔ίϛϡχέʔγϣϯύε͕૿͑Δ ✔ಉظͷϦζϜ͕߹Θͳ͍ εΩϧΛ࣋ͬͨϝϯόʔ͕ νʔϜʹՃΘΔ

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✔ίϛϡχέʔγϣϯύε͕૿͑Δ ✔νʔϛϯάͷͨΊͷ࣌ؒΛऔΔ ✔׆ಈΛ௨͓ͯ͡ޓ͍ͷೝ஌ΛͦΖ͍͑ͯ͘ εΩϧΛ࣋ͬͨϝϯόʔ͕ νʔϜʹՃΘΔ

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✔ಉظͷϦζϜ͕߹Θͳ͍ ✔εϓϦϯτϨϏϡʔΛ׆༻͢Δ εΩϧΛ࣋ͬͨϝϯόʔ͕ νʔϜʹՃΘΔ

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0VUDPNFʹϑΥʔΧε͢Δ νʔϜͷͭͷελʔτ஍఺ ɿνʔϜ͕εΩϧΛ֫ಘ͍ͯ͘͠ ɿεΩϧΛ࣋ͬͨϝϯόʔ͕νʔϜʹՃΘΔ ɿνʔϜΛผʹ࡞Δ

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IUUQTVOTQMBTIDPNQIPUPT"SJ5-2,M νʔϜΛผʹ࡞Δ

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νʔϜΛผʹ࡞Δ 0VUDPNFʹϑΥʔΧε͢ΔνʔϜΛผʹ࡞Γɺ ͭͷνʔϜͰڠಇ͍ͯ͘͠ঢ়گ

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✔νʔϜͱͯ͠Ϛωδϝϯτ͠΍͍͢ ✔0VUDPNFʹ͸ϑΥʔΧε͠΍͍͢ νʔϜΛผʹ࡞Δ

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✔ͭͷνʔϜؒʹน͕Ͱ͖΍͍͢ νʔϜΛผʹ࡞Δ

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✔ͭͷνʔϜؒʹน͕Ͱ͖΍͍͢ ✔0,3ͳͲͰνʔϜؒͰͷࢹ࠲ΛͦΖ͑Δ ✔શମͷྲྀΕʹ໨Λ޲͚Δ νʔϜΛผʹ࡞Δ

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IUUQTVOTQMBTIDPNQIPUPT3W'3@R.Q3L ·ͣ΍ͬͯΈΔ͜ͱ

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·ͣ΍ͬͯΈΔ͜ͱ ✔0VUDPNF͸ͳʹʁΛߟ͑Δ ✔0VUDPNFΛܭଌ͢Δ͜ͱΛ࢝ΊΔ ✔0VUDPNFͷ৘ใΛ೔ʑݟΔ

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0VUDPNFʹϑΥʔΧε͢Δ ώϯτʹͳΕ͹޾͍Ͱ͢ IUUQTVOTQMBTIDPNQIPUPT".2V(L