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Making the Most out of ChatGPT: Problem Formulation & Task Identification Liora Akoto

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Introduction & Context ● Interest in human-computer interaction ● Generative AI for creativity and exploration ● Discourse within the Wellesley community

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Research Question How might we enable students and professionals to improve how they define problems and break down tasks for a variety of projects? Generative Research - Primary motivations & needs - Internal thought process - Scenarios & Context

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Secondary Research ● PAIR ● 5 Whys ● Diagnosis, Decomposition, Reframing

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1:1 Interviews Social Media Manager Freelance Consultant (Consumer Research) Interior Designer 5 ChatGPT for creative problem solving, ideation, and collaboration ChatGPT as a research assistant, analysis partner ChatGPT as a brainstorming + writing partner

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ChatGPT for Thought Organization & Refinement Social Media Manager Content Drafting & Refinement Template Creation Freelance Consultant (Consumer Research) Summarizing and notetaking for research findings Survey + Interview Scripts - Interior Designer Fine-tuning reports and documentation Ideation for design projects

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Pain Point: Setting Context “It's a tool, and like all tools, it has its limitations. It can't replace human intuition, or years of experience.” - Setting clear expectations, objectives, and what success looks like in a way that’s understandable to ChatGPT - Externalizing one’s thought process for defining problems and breaking down tasks

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Break Vision into Tactical Tasks Iterative Prompting Evaluation *Credit to Melissa Webster Defining Vision

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Future Research - Communicating vision, goals, and tasks - How can users properly set context with ChatGPT to get better results?

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Thank You - Melissa Webster - Research Interns - Ashi Kamra - Natasha Khoso - Michelle Lee - Shannon Li - Hannah Rose - Interviewees