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THE GUEST Nadia Odunayo A GUIDE TO CODE HOSPITALITY @nodunayo
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STORY ONE
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I think I want to move to London.
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Cool!
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Will you help me please?
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Sure!
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STORY TWO
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“It’s like Rails is my city and I’ve lived here all of my life.”
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I think I want to move to Ruby-on-Rails.
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Code Hospitality
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Problem solving
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Problem solving & Communication
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Collaboration
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Collaboration & Learning
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CODE HOSPITALITY THE GUIDE
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WHO IS THIS GUIDE FOR?
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You’ve recently started a new job.
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You have a new team member.
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You’ve recently rotated onto a new team.
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You’ve recently typed ‘rails new’.
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You’re on a project using an unfamiliar language.
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You’ve got people looking to you for direction.
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You regularly collaborate with other people.
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You want your team to be productive.
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You want your team to be happy.
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You’re in the right place.
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INTRODUCTION
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When was the last time you had a guest?
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What did you do to make their stay pleasant?
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When was the last time you were a guest?
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Did you enjoy it?
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Hospitality
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Vulnerable
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Vulnerable & Uncertain
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SETTING THE TONE
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Guest / Host
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Guest / Host
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Guest / Host Junior / Senior
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first meeting orientation Preparation
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def name_one end
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def name_one end def name_two end
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def name_one end def name_two end def AliasThree end
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def name_one end def name_two end def AliasThree end ?
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class SweetDispenser end
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class SweetDispenser end # I give you sweets
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class SweetDispenser end # I give you sweets # I also display your # bank balance
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def MakeAnAwesomeSandwich end get_bread && fillings && spread || no_spread && put_it_all_together || or_not
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def MakeAnAwesomeSandwich bread = prepare_bread(no_of_slices) fill_bread(bread, favorite_filling) end
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def MakeAnAwesomeSandwich bread = prepare_bread(no_of_slices) fill_bread(bread, favourite_filling) end
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Keep your codebase in a state ready to receive unexpected guests.
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We attempted that refactor, but…
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I couldn’t be bothered.
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Know the reasons why your codebase isn’t up to the standard you want it to be.
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What type of guest?
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Open Source Guests
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A README that keeps you running.
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first meeting orientation preparation
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Want to do a lunch & learn?
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You can ask me anything.
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Is there anything you’d like to see that I haven’t shown you yet?
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I’m putting my headphones on but…
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…I’m interruptible.
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Demonstrate that you want your new teammates to feel at home as soon as possible.
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orientation preparation first meeting
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Narrative
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Tell new teammates the story of your codebase.
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DELIVERING VALUE
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How do you see the domain?
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As a user, I want to get inside the Tower of London
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H
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H T
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H T T
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Assume that you and your teammate are both lost.
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Scribble down diagrams and work together to find one another.
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I don’t remember how.
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H
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H R
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H R P
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Here are some ways that we’ve approached it in the past.
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Here is how another person may approach it.
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Let’s explore the pros and cons.
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Which way shall we go?
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Move the conversation from implementation detail to broader concepts.
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GIVING & RECEIVING FEEDBACK
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Feedback is hard
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You spoke about feelings a lot.
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Seems strange for a work environment.
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Seems strange for a work environment.
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Feelings
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Feelings Needs
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Feelings Needs Requests
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Judgement
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Judgement
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No Judgement Safe Zone
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You hogged the keyboard!
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You hogged the keyboard!
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I need to get better at writing tests.
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Yeah, it was great!
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Yeah, it was great!
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I need to know I’m being heard.
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What should we
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What should we keep doing?
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What should we change?
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When giving and receiving feedback, focus on expressing your feelings and needs.
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CONCLUSION
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Code Hospitality enables us to empathise.
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It is only when we treat our colleagues as guests that we thrive.
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FAQS
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Where can I buy a copy of the Code Hospitality guide?
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http://speakerdeck.com/nodunayo
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Where can I find out more about communicating with my colleagues effectively?
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Nonviolent Communication Marshall B. Rosenberg by
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What is a way that I can run a 1:1 retrospective?
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https://blog.pivotal.io/labs/labs/feedback-in-conversation
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Where can I join the Code Hospitality discussion?
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#codehospitality
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Who helped you in the development of this talk?
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Theo Cushion Barrett Clark Andy Croll Adam Cuppy Pete Holiday Tammer Saleh Justin Searls Amar Shah JB Steadman
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How can we make it safe to be vulnerable?
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HOW WAS YOUR STAY?
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THANK YOU! HOW WAS YOUR STAY? Nadia Odunayo ignition.works @nodunayo