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THE GUEST Nadia Odunayo A GUIDE TO CODE HOSPITALITY @nodunayo

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STORY ONE

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I think I want to move to London.

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Cool!

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Will you help me please?

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Sure!

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STORY TWO

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“It’s like Rails is my city and I’ve lived here all of my life.”

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I think I want to move to Ruby-on-Rails.

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Code Hospitality

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Problem solving

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Problem solving & Communication

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Collaboration

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Collaboration & Learning

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CODE HOSPITALITY THE GUIDE

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WHO IS THIS GUIDE FOR?

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You’ve recently started a new job.

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You have a new team member.

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You’ve recently rotated onto a new team.

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You’ve recently typed ‘rails new’.

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You’re on a project using an unfamiliar language.

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You’ve got people looking to you for direction.

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You regularly collaborate with other people.

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You want your team to be productive.

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You want your team to be happy.

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You’re in the right place.

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INTRODUCTION

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When was the last time you had a guest?

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What did you do to make their stay pleasant?

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When was the last time you were a guest?

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Did you enjoy it?

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Hospitality

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Vulnerable

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Vulnerable & Uncertain

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SETTING THE TONE

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Guest / Host

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Guest / Host

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Guest / Host Junior / Senior

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first meeting orientation Preparation

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def name_one end

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def name_one end def name_two end

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def name_one end def name_two end def AliasThree end

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def name_one end def name_two end def AliasThree end ?

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class SweetDispenser end

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class SweetDispenser end # I give you sweets

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class SweetDispenser end # I give you sweets # I also display your # bank balance

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def MakeAnAwesomeSandwich end get_bread && fillings && spread || no_spread && put_it_all_together || or_not

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def MakeAnAwesomeSandwich bread = prepare_bread(no_of_slices) fill_bread(bread, favorite_filling) end

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def MakeAnAwesomeSandwich bread = prepare_bread(no_of_slices) fill_bread(bread, favourite_filling) end

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Keep your codebase in a state ready to receive unexpected guests.

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We attempted that refactor, but…

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I couldn’t be bothered.

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Know the reasons why your codebase isn’t up to the standard you want it to be.

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What type of guest?

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Open Source Guests

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A README that keeps you running.

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first meeting orientation preparation

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Want to do a lunch & learn?

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You can ask me anything.

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Is there anything you’d like to see that I haven’t shown you yet?

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I’m putting my headphones on but…

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…I’m interruptible.

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Demonstrate that you want your new teammates to feel at home as soon as possible.

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orientation preparation first meeting

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Narrative

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Tell new teammates the story of your codebase.

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DELIVERING VALUE

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How do you see the domain?

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As a user, I want to get inside the Tower of London

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H

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H T

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H T T

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Assume that you and your teammate are both lost.

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Scribble down diagrams and work together to find one another.

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I don’t remember how.

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H

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H R

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H R P

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Here are some ways that we’ve approached it in the past.

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Here is how another person may approach it.

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Let’s explore the pros and cons.

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Which way shall we go?

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Move the conversation from implementation detail to broader concepts.

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GIVING & RECEIVING FEEDBACK

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Feedback is hard

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You spoke about feelings a lot.

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Seems strange for a work environment.

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Seems strange for a work environment.

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Feelings

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Feelings Needs

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Feelings Needs Requests

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Judgement

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Judgement

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No Judgement Safe Zone

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You hogged the keyboard!

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You hogged the keyboard!

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I need to get better at writing tests.

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Yeah, it was great!

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Yeah, it was great!

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I need to know I’m being heard.

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What should we

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What should we keep doing?

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What should we change?

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When giving and receiving feedback, focus on expressing your feelings and needs.

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CONCLUSION

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Code Hospitality enables us to empathise.

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It is only when we treat our colleagues as guests that we thrive.

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FAQS

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Where can I buy a copy of the Code Hospitality guide?

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http://speakerdeck.com/nodunayo

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Where can I find out more about communicating with my colleagues effectively?

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Nonviolent Communication Marshall B. Rosenberg by

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What is a way that I can run a 1:1 retrospective?

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https://blog.pivotal.io/labs/labs/feedback-in-conversation

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Where can I join the Code Hospitality discussion?

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#codehospitality

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Who helped you in the development of this talk?

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Theo Cushion Barrett Clark Andy Croll Adam Cuppy Pete Holiday Tammer Saleh Justin Searls Amar Shah JB Steadman

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How can we make it safe to be vulnerable?

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HOW WAS YOUR STAY?

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THANK YOU! HOW WAS YOUR STAY? Nadia Odunayo ignition.works @nodunayo