Hi! My name is Joy
I’m a UX researcher at iHub
Software Consulting
I also work as an Agile Project
Manager
We can connect through
Email: [email protected]
2
Slide 3
Slide 3 text
Projects / Clients
1. Maarifa Kona
2. International Rescue
Committee(IRC)
3. Innovation for Change(I4C)
4. Project Concern
International(PCI)
5. Akili Dada
6. Warchild Holland
...and many more
3
Slide 4
Slide 4 text
Maarifa Kona
4
Supporting inventors to
develop practical solutions
and new ideas to prepare for
and manage drought.
Slide 5
Slide 5 text
Hi! My name is MYRA
I’m a Software developer at iHub
Software Consulting.
I also do Ux research
We can connect through
Email: [email protected]
5
Slide 6
Slide 6 text
Workshop goals
1. Learn the fundamentals of human-centered
design
2. Learn how to identify user needs
3. Learn how to conduct your first user research
exercise
4. Create and test the first version of your idea
5. Develop and pitch your idea/product
6
Slide 7
Slide 7 text
Ice breaker
7
Slide 8
Slide 8 text
Ground rules
1. No devices until the break
2. Engage and give feedback
3. No judgement.
4. Enjoy the process!
8
Slide 9
Slide 9 text
Workshop schedule
9
Day 1 Day 2 Day 3
Welcome
Background on Maji Safi Kiosk
Introduction to HCD
Welcome
Lightning talk
Ideation
Prototype Refinement and
iteration
Break Break Break
Frame a Design Challenge
Storyboarding
How to Pitch and run through
Lunch lunch Lunch
Research Prototyping Road to Market
Generate Insights from Research Testing Close
Slide 10
Slide 10 text
What is human
centered design?
10
Slide 11
Slide 11 text
“Human Centered Design is
a creative approach to
problem solving that
starts with people and ends
with innovative solutions
that are tailored to meet
their needs”
11
Slide 12
Slide 12 text
The innovation journey
12
Slide 13
Slide 13 text
No content
Slide 14
Slide 14 text
Why does it matter?
14
Slide 15
Slide 15 text
Mindsets that are core to hcd
Creative confidence
Empathy
Embrace Ambiguity
15
‘Make It’ Mindset
Learning from failure
Optimism
Iterate, Iterate, Iterate
Slide 16
Slide 16 text
The HCD process is easy
16
Inspiration Ideation Implementation
How to better
understand people
Generate tons of ideas,
identify opportunities
for design, test & refine
Solution into
reality, Go to
market
Slide 17
Slide 17 text
Instructions for use
EDIT IN POWERPOINT®
Click on the button under the presentation
preview that says "Download as PowerPoint
template". You will get a .pptx file that you can
edit in PowerPoint.
Remember to download and install the fonts used
in this presentation (you’ll find the links to the
font files needed in the Presentation design
slide)
EDIT IN GOOGLE SLIDES
Click on the button under the presentation
preview that says "Use as Google Slides Theme".
You will get a copy of this document on your
Google Drive and will be able to edit, add or delete
slides.
You have to be signed in to your Google account.
More info on how to use this template at www.slidescarnival.com/help-use-presentation-template
This template is free to use under Creative Commons Attribution license. You can keep the Credits slide or
mention SlidesCarnival and other resources used in a slide footer.
17
Slide 18
Slide 18 text
Inspiration phase
18
Where the HCD process starts
Slide 19
Slide 19 text
Want big impact?
Use big image.
19
Inspiration:
All about understanding
people
Slide 20
Slide 20 text
Frame your design challenge
Slide 21
Slide 21 text
Want big impact?
Use big image.
21
Group Activity
The Design Challenge we’ll be tackling
today is….
Slide 22
Slide 22 text
How might we co-create
Social Entrepreneurial
Opportunities at Maji Safi
Kiosk?
Slide 23
Slide 23 text
23
Slide 24
Slide 24 text
research
UX research uses a systematic approach to
gathering and interpreting information from
users by way of a variety of qualitative and
quantitative methods such as interviews and
contextual inquiries.
24
Slide 25
Slide 25 text
Some User research methods
25
Desk research Field Research Lab research
Slide 26
Slide 26 text
Field research
26
People Information
Slide 27
Slide 27 text
Some techniques used during interviewing
27
The 5 why’s
Draw ‘it’
Show me
Tell a Story
Slide 28
Slide 28 text
Want big impact?
Use big image.
28
Group Activity
Off to do some research….
Slide 29
Slide 29 text
Want big impact?
Use big image.
29
Group Activity
Generate some insights….
Slide 30
Slide 30 text
TILL TOMORROW!
30
Slide 31
Slide 31 text
human centered
design
31
DAY TWO
Slide 32
Slide 32 text
recap
Overview of what HCD is
The Inspiration phase
How to frame a design challenge /
problem statement
How to conduct research in the field
Generating insights
32
Slide 33
Slide 33 text
Today...
33
Slide 34
Slide 34 text
Ice breaker
34
Slide 35
Slide 35 text
Ideation phase
35
Making sense of what we’ve learnt
Slide 36
Slide 36 text
Want big impact?
Use big image.
36
Download your learnings Find themes and insights
Craft “How might we” questions
SYNTHESIS
Slide 37
Slide 37 text
Want big impact?
Use big image.
37
Group Activity
Download your learnings….
Slide 38
Slide 38 text
38
Slide 39
Slide 39 text
Want big impact?
Use big image.
39
Group Activity
Find themes and insights….
Slide 40
Slide 40 text
Want big impact?
Use big image.
40
Group Activity
Craft how might we questions….
Slide 41
Slide 41 text
41
Slide 42
Slide 42 text
42
Group Activity
Silent Brainstorm...
Slide 43
Slide 43 text
Want big impact?
Use big image.
43
Group Activity
Brainstorm share out….
Slide 44
Slide 44 text
recap
Synthesis - Downloading learnings from the field
Generating insights from field research
How to turn insights into opportunities
How to brainstorm - Silently and as a group
Ideating using Crazy 8s
44
Slide 45
Slide 45 text
PROTOTYPING
45
Slide 46
Slide 46 text
“Prototyping is about
bringing ideas to life
quickly, sharing them with
the people you are
designing for, and then
continuously learning and
evolving your ideas”
46
Slide 47
Slide 47 text
Why does it matter?
47
Slide 48
Slide 48 text
Case study: Afriscout
48
Client Brief:
Our current paper-based map
distribution is expensive and
time consuming. Would an app
work better?
Slide 49
Slide 49 text
49
1. DESIGN SPRINT
Slide 50
Slide 50 text
50
2. User Testing in Kajiado and Marsabit
Slide 51
Slide 51 text
51
3. Development of the MVP (6 months)
Slide 52
Slide 52 text
52
3. Launch and continued support and development
Slide 53
Slide 53 text
Prototyping steps
53
Storyboard Rapid prototype Iterate
Test and get
feedback
Slide 54
Slide 54 text
Hi! My name is wambui
I’m a UX researcher at iHub
Software Consulting
We can connect through
Email: [email protected]
Twitter: @joywambui_
54
Slide 55
Slide 55 text
Want big impact?
Use big image.
55
Group Activity
Create Storyboard + Share out….
Slide 56
Slide 56 text
Rapid Prototyping
56
Low Fidelity -
details with some level
missing
High Fidelity -
looks like the final product
Slide 57
Slide 57 text
Want big impact?
Use big image.
57
Group Activity
Rapid Protoyping + Share out….
Slide 58
Slide 58 text
User Testing steps
58
1 2 3 4
Recruit testers Create test script Assign roles Conduct Test!
Slide 59
Slide 59 text
Want big impact?
Use big image.
59
Group Activity
Conduct user testing….
Slide 60
Slide 60 text
Want big impact?
Use big image.
60
Group Activity
Prototype Share Out….
Slide 61
Slide 61 text
Implementaton
phase
61
How do I make the concept real?
Slide 62
Slide 62 text
Today...
62
Slide 63
Slide 63 text
Road to market
★ Create a Pitch
63
Slide 64
Slide 64 text
Create a pitch
Slide 65
Slide 65 text
Pitching guidelines
65
Background Product
Impact
Business Model
Slide 66
Slide 66 text
66
All the best!
Slide 67
Slide 67 text
67
Thank you!
Any questions?
Find me on Twitter: @joywambui_
& email: [email protected]