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Google Design Sprint MindLinks Source: https://designsprintkit.withgoogle.com Wahib Ul Haq Android Dev @wahibhaq @kilabs_hq

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Prepare the sprint supplies ● Sharpies ● Paper ● Tape ● Sticky Notes ● Voting Dotes ● Timer Snack and Coffee are super useful :)

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UNDERSTAND

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Understanding the problem 360 lightning talks on business goals, user research and technology Summarize the learning User Journey Mapping Visiting users in the field where product is used “How Might We” Note Taking and Affinity Mapping Stakeholder map

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SKETCH (Diverge)

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Diverge Define which part of the problem to focus Solution Sketch Crazy 8 Mind Map Crazy 8’s Sharing and Voting

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DECIDE (Converge)

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Converge Present Solution Sketch Heatmap Voting Assumptions and Sprint Questions Decision Matrix

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PROTOTYPE

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VALIDATE (Testing Prototype)

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Testing Usability Study Technical Review Stakeholder Review Sprint Conclusion: Recap and Next Steps

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Let’s do a quick HMW session

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Challenges faced by Refugees Improve shelters and reception centres Helping businesses hire foreign talent Exchange essential information: Asylum status, their rights, language courses, transport and relevant events Foster personal development while waiting for asylum

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Thank You! @wahibhaq wahibhaq.com

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Improve shelters and reception centres Big emergency shelters are struggling to accommodate all the refugees arriving in Europe today. Refugees live in crowded conditions and face a lack of privacy, often for months, if not more than a year. Often there is little interaction between such centres and the host communities around them. This is a missed opportunity for quick integration. Can we imagine a shelter that is an asset for both refugees and the local population?

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Helping businesses hire foreign talent Immigrants are woven into the fabric of the Startups story. So many companies owe their existence to foreign-born entrepreneurs and employees. A large proportion of refugees are highly educated and possess valuable skills. However, this is not reflected in the integration of refugees who have been granted asylum in the labour market, where participation is still low. Being not picked for relevant skilled job has a profound negative effect not only on dreams and hopes of talented professionals but also on host companies striving to innovate and attract the best talent possible.

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Exchange essential information Governments, bottom-up volunteer initiatives and NGO programmes try to communicate essential information about laws and procedures. However, such information reaches refugees more or less randomly, making it difficult for them to obtain accurate, clear and relevant information about their rights and available services. This can gives them peace of mind and dignity as they plan their lives. We are good at packaging complex, dynamic information into understandable and accessible communication. How can we improve communication from refugees?

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Foster personal development while waiting for asylum The asylum procedure basically tells refugees to do nothing but wait. This waiting causes great stress as the months go by as refugees and their children are forced to kill time in shelters. This lost time could be used more effectively by starting the process of integrating into the new society. How can refugees continue to develop personally during this waiting period despite all the imposed limitations?

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Lightning Talks Explore the problem space from all angles

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“How Might We” Note Taking Method The HMW method allows your team to take the insights and pain points they hear during Lightning Talks and reframe them as opportunities.

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HMW Sharing and Affinity Mapping Share out early ideas and find useful categories

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HMW Voting Highlight the critical opportunities as a team

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User Journey Mapping Deep dive into the user’s experience

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Crazy 8 Generate as many unique ideas as you can

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Crazy 8’s Sharing and Voting Share ideas, discuss with group and vote

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Solution Sketch Narrow down to one well defined idea per person

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Present Solution Sketch Share your concept to the team

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Assumptions and Sprint Questions Define what you want to learn

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Heatmap Voting Visually indicate the winning idea

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Usability Study Test key questions in your hypothesis

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Technical Review Make sure it can be built

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Efficient Failure The prototypes didn’t hit the mark, but you learned and saved 4-6 months of work building the wrong product. Flawed Success You learned something and can now iterate and test again. Epic Win The concept met your users’ needs and you are ready to implement! Sprint Conclusion: Recap & Next Steps