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Training Alchemy How to Transform Your Content into Learning Gold mike-taylor.org

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Ever think a training went well, then realize later that key points didn't stick? Training Challenge

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Telling Ain’t Training!

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“Without an understanding of human cognitive architecture, instruction is blind.” John Sweller creator of Cognitive Load Theory

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Memory Attention The Brain’s Gatekeepers

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Poll Question

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What did you notice about the video?

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Poll Question Do Over

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“You are not even seeing most of what’s going on in the universe.” Abhijit Naskar, Neuroscientist

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Why Do We Miss So Much?

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Inattentional blindness: Our intuition is that we will notice something that's that visible, that's that distinctive, and that intuition is consistently wrong. – Daniel Simons Invisible Gorilla

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“We can be blind to the obvious, and we are also blind to our blindness.” Daniel Kahneman

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only about 1-2° of our visual field is high resolution

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High-definition area

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5° from center is 50% less sharp

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Stare at this center mark

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What happened to the faces?

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Our brain isn’t like a video recorder

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Did anyone spot the gorilla?

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Attention <1% makes it into our ‘spotlight’ of attention Gate #1

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Attention The Brain’s Gatekeepers

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Helps us function in a complex world.

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How does our brain decide what to let in?

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Daniel Kahneman Human thinking and decision-making involve two distinct cognitive systems

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Subconscious Conscious

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CONTROLLED

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Let’s try an experiment! Say the COLOR of each word

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RED GREEN BLUE ORANGE BLUE GREEN BROWN YELLOW BLUE

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RED GREEN BLUE ORANGE BLUE GREEN BROWN YELLOW BLUE

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What Happened? Override automatic response with conscious control Focus attention specifically on the color System 2 consciously “put on the brakes” Reading is automatic System 1 System 1 can't be turned off. Even when you know the task is to name colors, you can't prevent yourself from reading the words.

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System 1 is INSANELY FAST! Process visuals in 13 milliseconds* * It takes 100-400ms to blink

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But it ISN’T DURABLE

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System 2 Uses Working Memory Holds new information Manipulates concepts Solves problems Makes connections Processes complex information

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Working Memory Attention The Brain’s Gatekeepers

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Sensory inputs Long-term memory Audience

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Sensory inputs Long-term memory Working Memory Limited capacity Easily overwhelmed

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kids spouse money kids deadlines lunch blah blah blah blah blah blah blah blah blah blah blah

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Each person’s takeaways are random

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kids spouse money kids dealines lunch blah blah blah blah blah blah blah blah blah blah blah 1 2 3 Way more likely to remember what you want them to

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Learning Nerd Alert! Cognitive Load

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Cognitive Load Intrinsic Load Complexity of the material Extraneous Load Unnecessary distractions Germane Load Effort to build understanding The mental effort required to process information.

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Cognitive Load Smart design reduces unnecessary processing & focuses your mental energy on what matters!

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Time for another experiment Memorize Letters

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RFNACBSIAIAS

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How many do you remember?

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FBI CIA NASA IRS

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How many do you remember?

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12 items RFNACBSIAIAS 4 chunks FBI CIA NASA IRS

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Helpful Techniques Present information in manageable chunks Remove unnecessary information Allow processing time Provide memory support tools

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Simple Memory Model Working Memory Environment Attention Long-Term Memory Learn Recall Adapted from Oliver Caviglioli | olicav.com

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Get important information past both gatekeepers and into long-term memory Training Challenge

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Work with your brain, not against it

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“The brain actually isn’t interested in learning, it’s interested in surviving.” John Medina author of “Brain Rules”

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2% OF OUR BODY MASS

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20% ENERGY CONSUMPTION

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To conserve energy our brains take mental shortcuts Heuristics ↓ Cognitive Biases

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Attention Triggers: Keys to unlock learning

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https://pitch-assets-ccb95893-de3f-4266-973c-20049231b248.s3.eu-west-1.amazonaws.com/try-pitch-pdf-export-logo.svg Keys to Unlock the Gates PERSONAL CONTRASTABLE TANGIBLE MEMORABLE VISUAL EMOTIONAL

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The "Me" Filter: Personal Relevance Captures Attention Ground learning in people’s real-world challenges Frame benefits in terms of their goals

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Last week, two of your colleagues had near- misses with the new equipment. Let's examine what happened and how to prevent it. Today we'll talk about caseworker safety in the field.

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"YOUR colleague Sarah was threatened yesterday during a routine visit. Those same warning signs YOU missed during a home visit could put YOU in danger tomorrow. Let's make sure YOU know exactly what to do when—not if—it happens to YOU." Today we'll talk about caseworker safety in the field.

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The Difference Detector Contrast Commands Notice Use Before/After (Right/Wrong) scenarios Highlight key differences between concepts

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Two identical meetings with the same teen: In one, he reveals his deepest fears about going home. In the other, he refuses to speak and walks out. The difference? Just three words the caseworker chose in the first minute that either opened the door or slammed it shut. Here’s how to engage youth.

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Two identical meetings with the same teen: In one, he reveals his deepest fears about going home. In the other, he refuses to speak and walks out. The difference? Just three words the caseworker chose in the first minute that either opened the door or slammed it shut. Here’s how to engage youth. https://pitch-assets-ccb95893-de3f-4266-973c-20049231b248.s3.eu-west-1.amazonaws.com/try-pitch-pdf-export-logo.svg

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The Reality Rule Concrete beats abstract Use real-world examples Convert principles into actionable steps

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Here are three tools for teen permanency conversations: a 'Life Map' timeline they physically mark, color-coded 'Connection Cards' they sort into relationship groups, and a 'Future Home Worksheet' they actually draw on. When teens can touch and manipulate these objects, abstract permanency plans become real possibilities they can see and create We need to involve teens when discussing permanency.

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Here are three tools for teen permanency conversations: a 'Life Map' timeline they physically mark, color-coded 'Connection Cards' they sort into relationship groups, and a 'Future Home Worksheet' they actually draw on. When teens can touch and manipulate these objects, abstract permanency plans become real possibilities they can see and create We need to involve teens when discussing permanency.

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The Surprise Spotlight Breaking through mental filters Disrupt expectations with surprising moments & pattern- breaking content. Include strategic storytelling elements

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SOLVE This simple word transforms how you engage with families—focusing on their capacity to solve their own challenges. S - Strengths first: Identify what's working O - Open-ended questions: "How did you manage before?" L - Look for exceptions: "When doesn't the problem happen?" V - Vision of success: "What would tomorrow look like without this problem?" E - Empower the family: Help them recognize their own solutions When families are struggling, remember to "SOLVE" How to use solutions- focused strategies

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SOLVE This simple word transforms how you engage with families—focusing on their capacity to solve their own challenges. S - Strengths first: Identify what's working O - Open-ended questions: "How did you manage before?" L - Look for exceptions: "When doesn't the problem happen?" V - Vision of success: "What would tomorrow look like without this problem?" E - Empower the family: Help them recognize their own solutions When families are struggling, remember to "SOLVE" How to use solutions- focused strategies https://pitch-assets-ccb95893-de3f-4266-973c-20049231b248.s3.eu-west-1.amazonaws.com/try-pitch-pdf-export-logo.svg

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The Visual Advantage Seeing is believing (& Remembering) Use RELEVANT images and diagrams. SHOW information instead of relying on text.

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A simple closed shape in Euclidean geometry. It is the set of all points in a plane that are at a given distance from a given point, the center; equivalently it is the curve traced out by a point that moves so that its distance from a given point is constant.

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A simple closed shape in Euclidean geometry. It is the set of all points in a plane that are at a given distance from a given point, the center; equivalently it is the curve traced out by a point that moves so that its distance from a given point is constant. https://pitch-assets-ccb95893-de3f-4266-973c-20049231b248.s3.eu-west-1.amazonaws.com/try-pitch-pdf-export-logo.svg

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The Emotional Bookmark Feelings flag importance Connect to human impact Link to deeper purpose

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Picture 13-year-old Alex crying silently at night, clutching the only family photo he has left. 'Do they even remember me?' he whispers. That pit in your stomach right now? That's exactly what he feels every single day. What you learn today could reunite him with a family who's been searching for him all along. Today, we’ll discuss Family Search and Engagement

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Picture 13-year-old Alex crying silently at night, clutching the only family photo he has left. 'Do they even remember me?' he whispers. That pit in your stomach right now? That's exactly what he feels every single day. What you learn today could reunite him with a family who's been searching for him all along. Today, we’ll discuss Family Search and Engagement https://pitch-assets-ccb95893-de3f-4266-973c-20049231b248.s3.eu-west-1.amazonaws.com/try-pitch-pdf-export-logo.svg

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Combine Them These can be combined for an even more powerful attention-grabbing effect.

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This is Alex. Every night, he asks, 'Do they remember me?’ Your actions can reunite him with his family.

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https://pitch-assets-ccb95893-de3f-4266-973c-20049231b248.s3.eu-west-1.amazonaws.com/try-pitch-pdf-export-logo.svg Getting Past the Brain's Gatekeepers PERSONAL CONTRASTABLE TANGIBLE MEMORABLE VISUAL EMOTIONAL

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Training Alchemy: Turning Information Into Impact

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Simple adjustments, big results. Work with the brain, not against it!

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NEXT STEPS: Choose ONE upcoming training session Apply at least TWO attention triggers Gauge the difference in engagement and retention

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Finish one of these sentences https://miketaylor.craft.me/training-alchemy I learned ... I'm beginning to think that ... I wonder if ... I was surprised that ... I'm going to try ... Slides & Resources