Slide 4
Slide 4 text
Note that this is an unedited transcript of a live event and therefore may contain errors. This transcript
is the joint property of CaptionsLIVE and the authorised party responsible for payment and may not be
copied or used by any other party without authorisation.
Page 33
not so sexy side of software development. What makes enterprise
systems interesting is they are, like I said, super sexy, or delightful. They
are there to help you get a job done. So think of people tend to be in
them for long periods of time. Let's think about somebody who is
managing content for a web site, they might be in that management
system all day long. Also the software is often old and feels kind of dated
and it can be tied to legacy systems which makes it difficult to upgrade.
The tough part about enterprise software is that its users often
don't have say in the purchase of these products. The person who bought
this software is likely not to be the one using it on a daily basis. They
might be in procurement or technology, so as users, sometimes our
hands are tied when we have to use enterprise software. This type of
software, like I said, rarely gets UX love, simply put, the companies need
these solutions and the great user experience that humans desire, it often
gets neglected in enterprise.
Some examples of enterprise that maybe you are familiar with are
Jira, Sales Force, Service Now and they run systems like human
resources, payroll, marketing, project management, accounting, health
records, supply change management, all types of industries and solutions.
Now that we know, some examples - let me share some enterprise
software that I was working on, that I was actually trying to bring this
application I'm going to show you into this century. I have to warn you,
this might hurt your eyes to see this. You have been warned.
Here is some of the lovely enterprise software that I was working on
as a designer and a researcher at a security company. Don't you just love
the way that this looks? It looks like it was created in 1993. Here is
another example of that software that I was working on. This was used by
a security operation centre by analysts who are creating or reviewing
security tickets or incidents and the company I worked for monitored