Army of Awesome - Speaker Deck

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brettharned.com @brettharned ARMY OF AWESOME DPM:UK   January 28, 2016

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brettharned.com  [email protected]  @brettharned Digital PM Consultant & Coach digitalpmsummit.com  @digitalPMsummit pathfinderdpm.com  @pathfinderdpm everydaydpm.com  @EveryDayDPM Hi, I’m Brett

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I HAVE QUESTIONS.

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Who came into their career straight out of university as a DPM (or is a student)?

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Who holds the title “digital project manager” (or something similar)?   …for more than 5 years?

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Who would consider themselves an Accidental PM?

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YOU ARE NOT AN ACCIDENT!

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A VERY BRIEF HISTORY OF THIS DPM

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AGE: 5 CAREER GOAL: DOCTOR SKILLS: ART, PLAY, ORGANIZING TOYS

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AGE: 13 CAREER GOAL: DOCTOR SKILLS: ART, READING, WRITING, SCHOOL TO-DO LISTS, ORGANIZING CDs

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AGE: 21 CAREER GOAL: ??? SKILLS: ART, WRITING, SOCIALIZING, QUESTIONING EVERYTHING

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AGE: 31-CURRENT CAREER GOAL: DIGITAL PM SKILLS: WRITING, PLANNING, LEARNING, SOCIALIZING

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CURIOUS. ORGANIZED. COMFORTABLE BEING UNCOMFORTABLE. HELPFUL. COMMUNICATOR. DETAIL ORIENTED. COURAGEOUS.

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YOU ARE NOT AN ACCIDENT!

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WE’RE HERE BECAUSE WE ARE NEEDED

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BUT DO THEY REALIZE IT?

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“WHAT DO YOU DO?”

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NON-INDUSTRY  PERCEPTIONS

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“Manages, coordinates, executes and implements the development and sometimes maintenance of digital projects such as websites.”   VANESSA BURK EXECUTIVE CHEF

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“So what kind of projects do you manage then?”   MR. MAN IMMIGRATIONS OFFICER

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“YOU’RE FIRED!” DONALD TRUMP BUSINESSMAN, REALITY TV “STAR” HAS PUBLICLY FIRED MANY PMS

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“You help teams organize their work.”   SUSAN HARNED (MY MOM)

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THEY KINDA GET IT… BUT THEY DON’T REALLY.

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INDUSTRY  PERCEPTIONS

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“DPMs keep projects moving. They maintain a clear grasp of the big picture, while noticing (and addressing!) little issues before they turn into headaches. They’re experts at articulating what’s happening, who’s responsible for it, and when it needs to get done, so no one—team, clients, stakeholders—leaves a conversation unsure what they’re supposed to be doing.”   SARA WACHTER-BOETTCHER CONTENT STRATEGIST AUTHOR, CONTENT EVERYWHERE @sarawb

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“As far as I can tell project managers do nothing. But if they stopped doing it then I am pretty sure everything would fall apart. In some ways they are like oxygen. What they do is invisible and you take it for granted right up until the moment it isn’t there anymore.”   PAUL BOAG UX CONSULTANT AUTHOR, DIGITAL ADAPTATION @boagworld

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“Digital project managers are the stage managers of the Internet. They keep productions running smoothly, from the first rehearsal to the final bow. As the communications and organizational hub for all things creative and technical, they ensure that all disparate parts are working in unison, overseeing the cast and crew and pitching in when necessary. Without them, the director's vision would never become reality, and all of us would be out of work.”   WHITNEY HESS EMPATHY COACH  CO-HOST, DESIGNING YOU @whitneyhess

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“A project manager captains the ship. Pilots the aircraft. Conducts the orchestra. Mans the torpedoes. Drives the bus. Alone they are nothing— but with the right process and team and resources—they are vital. They are everything.”   NANCY LYONS CEO, CLOCKWORK AUTHOR, INTERACTIVE PROJECT MANAGEMENT:  PEOPLE, PROCESS, PIXELS @nylons

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“Project management is like sweeping up after the elephants, only less glamorous.”   JEFFREY ZELDMAN FOUNDER, HAPPY COG,   A LIST APART, A BOOK APART, AN EVENT APART AUTHOR, DESIGNING WITH WEB STANDARDS @zeldman

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THEY GET IT… BUT WE CAN DO BETTER.

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WHAT IS OUR PLACE WITHIN THE GREATER PM COMMUNITY?

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WUT?

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BUT WE DON’T GET IT. AND THAT IS OUR FAULT. WE’RE SOMEHOW RELATED.

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I WILL FIND ANSWERS

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SOURCE: https://www.projectsmart.co.uk/brief-history-of-project-management.php

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SOURCE: https://www.projectsmart.co.uk/brief-history-of-project-management.php … DPM!!!

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HOW DO WE MAKE OUR MARK?

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WE NEED STANDARDS

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5 DPM PRINCIPLES

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WE ARE…

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CHAOS JUNKIES

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WE THRIVE ON PROBLEMS BECAUSE WE KNOW WE CAN SOLVE THEM

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WE BREAK PROCESSES TO MAKE NEW ONES

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WE DON’T SIMPLY FOLLOW TEMPLATES. WE ASK QUESTIONS. WE SEEK ALTERNATIVE SOLUTIONS. WE MAKE OUR OWN TEMPLATES IF WE NEED THEM.

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CHECK THESE OUT & ADAPT THEM brettharned.com/blog

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WE MANAGE WITH OUR MINDS, NOT WITH TOOLS.

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MULTILINGUAL COMMUNICATORS

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WE SPEAK: MARKETING, IT, FINANCE, LEGAL, DESIGN, UX, CONTENT STRATEGY, CODE, AND MORE

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EMPATHY. EXPERTISE. CONSISTENCY. WE SPEAK WITH:

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ONE-ON-ONES. STATUS.CHECK-INS. WE CREATE ROUTINES: EMAIL. PHONE. BASECAMP. SLACK. MEETINGS.

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WE LISTEN AND TAKE CUES FROM OUR TEAM AND CLIENTS

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LOVEABLE HARDASSES

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R-E-S-P-E-C-T

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BUILD TRUST: 1. BE HONEST 2. BE RELIABLE 3. COMMUNICATE 4. ADMIT FAULT

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WE ARE ACTIVE MEMBERS OF OUR TEAMS.

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I’M NOT YOUR SECRETARY.

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CONSUMMATE LEARNERS & TEACHERS

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WE LEARN ON THE JOB

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WE LEARN FROM ONE ANOTHER

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http://teamgantt.com/guide-to-project-management/continuous-pm-learning/

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WE TEACH SO WE CAN: 1. BUILD TRUST 2. GAIN PREDICTABILITY 3. TEST NEW IDEAS 4. COMMON UNDERSTANDING

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TEACHING= WIN-WIN

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PATHFINDERS

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BUDGET & TIMELINE STRATEGIC PATH  & SUCCESS

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ACHIEVE SUCCESS WITH PRACTICAL APPLICATIONS OF DELIVERABLES, PROCESS, TOOLS & EXPERTISE.