Challenges Exercise WooTrip 2016 | Berlin 

Goals • Review and prioritise challenges • Engage in constructive discussion • Work solution-oriented across teams 

Solved Challenges • What was challenge? • What were key obstacles? • What were contributing factors? • What did we learn? 

Analysing Challenges (pt. 1) • Organise challenges submitted - Value - Effort • Feel free to add challenges 

Value Effort Awesome! Low-hanging fruit Sucks! OK 

Analysing Challenges (pt. 2) • Choose 1 challenge per team member • Discuss - What? (description) - When and how? (history) - Why is it challenge? (impact) - Who is involved? (stakeholders) 

Sharing and caring • Add all challenges to P2 • Vote for ones you are passionate about • Top 9 will be further discussed tomorrow 

Goal-oriented planning • Define the challenge more in depth (± 20 min) • Formulate OKR(s) (± 20 min) - 1+ objective - 1+ key results • Brainstorm for solutions (± 20 min) • Make an action plan (± 30 min) - Time frame - Resources - Obstacles • Presentations (each max. 5 min) 

Topics Allen Product/bug testing Mark Communication around product updates/launches Petya Information overload Mindy Communication with dev community Warren Bug reporting and fixing Matty Scaling WooCommerce Mikey .org forum support Catherine Cross-team goals setting Andrew Too many products to support 

Presentations • Introduction OKR(s) • Proposed plan