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DevOps – Lessons Learnt. DevOpsDay Singapore 2016 DevOpsDay Singapore 2016 - Lessons Learnt

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Brett Gray Principal Solutions and Services Engineer - APAC. @beergeek DevOpsDay Singapore 2016 - Lessons Learnt

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DevOps ●  Teams aligns with the overall strategy and mission of the organisation. ●  What is DevOps: ●  Culture, ●  Automation, ●  Measurement, and ●  Sharing. ●  The most difficult of these to address is the cultural change required within companies. 3 DevOpsDay Singapore 2016 - Lessons Learnt

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DevOps Alignment with the strategy and mission of your organisation 4 DevOpsDay Singapore 2016 - Lessons Learnt

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Myths About DevOps 5 What we have observed

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Ops is only SysAdmins 6 The myth of DevOps is only about two teams

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Ops does not just mean SysAdmins ●  SysAdmins ●  Quality Assurance ●  Quality Engineering ●  Business Analysts ●  Security ●  Database Admins ●  etc The Ops side of DevOps include numerous IT Professionals 7 DevOpsDay Singapore 2016 - Lessons Learnt

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Devs cannot be trusted 8 The myth of Devs are all out to do evil

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Dev cannot be trusted ●  Why do you think this is? ●  Responsibility to educate ●  Collaboration between teams ●  Cross-functional teams ●  Blameless culture ●  Automated testing – ensure things are right ●  Metrics ●  Iterate! This is a myth based on lack of understanding and collaboration 9 DevOpsDay Singapore 2016 - Lessons Learnt

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DevOps is just a buzzword 10 The myth of DevOps just being a buzzword with no results

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DevOps being an empty buzzword ●  Proof via metrics (DevOps Report) ●  Release times and issues are reduced ●  MTTR/MTBF times are reduced ●  Do not start using buzzwords! DevOps is a buzzword, but the idea has proven tangible results 11 DevOpsDay Singapore 2016 - Lessons Learnt

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This will never work in my company 12 The myth of ‘it is all too hard’ or ‘my company cannot do this’

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This will never work in my company ●  Start small! ●  Choose a process methodology ●  Choose tools ●  Choose something to collaborate on ●  Start holding inter-teams events ●  Ask for subjective feedback ●  Collect metrics and review ●  Iterate! This is a massive mind shift for many people 13 DevOpsDay Singapore 2016 - Lessons Learnt

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DevOps Security is a great place to start collaborating. 14 DevOpsDay Singapore 2016 - Lessons Learnt

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Having tool ‘x’ means we have DevOps? 15 The myth of one tool can provide all your DevOps…......

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Having tool ‘x’ means we have DevOps This is something we often hear. DevOps involves a Toolchain, not just a single tool. Automation is the key to your success when it comes to toolchains. 16 DevOpsDay Singapore 2016 - Lessons Learnt •  Planning •  Issue Tracking •  Version Control •  Build System •  Artifact Repository •  Configuration Management •  Code Deployment •  Automated Monitoring

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DevOps Tools & Process Customer, internal or external, logs a ticket Software development, testing, packaging and release 17 DevOpsDay Singapore 2016 - Lessons Learnt

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DevOps Tools & Process Ticket allocated to a specific team. The Team and Customer interact via Ticketing System Software development, testing, packaging and release 18 DevOpsDay Singapore 2016 - Lessons Learnt

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DevOps Tools & Process Team works on code and records information in Ticketing System and code in VCS Software development, testing, packaging and release 19 DevOpsDay Singapore 2016 - Lessons Learnt

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DevOps Tools & Process Build and TEST code on dedicated nodes Software development, testing, packaging and release 20 DevOpsDay Singapore 2016 - Lessons Learnt

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DevOps Tools & Process Release Code to Artifact Store Software development, testing, packaging and release 21 DevOpsDay Singapore 2016 - Lessons Learnt

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DevOps Tools & Process Configuration Management or Code Deployment System update Nodes Software development, testing, packaging and release 22 DevOpsDay Singapore 2016 - Lessons Learnt

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DevOps Tools & Process Configuration Management or Code Deployment System update Nodes Software development, testing, packaging and release 23 DevOpsDay Singapore 2016 - Lessons Learnt

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DevOps Tools & Process Configuration Management or Code Deployment System update Nodes Software development, testing, packaging and release 24 DevOpsDay Singapore 2016 - Lessons Learnt

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Why do our customers do this? •  Speed •  Reliability •  Productivity •  Insight •  Security 25 DevOpsDay Singapore 2016 - Lessons Learnt

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Questions? DevOpsDay Singapore 2016 - Lessons Learnt

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References •  https://puppet.com/resources/white-paper/2016-state-of-devops-report •  https://puppet.com/resources/ebook/cio-guide-to-devops •  https://puppet.com/resources/resource-kit/devops-resource-kit •  https://puppet.com/resources/demand-webinar/how-build-devops-team-really-makes- difference-hosted-computing-magazine •  https://puppet.com/resources/white-paper/get-started-devops-guide-it-managers •  https://puppet.com/blog/top-5-predictors-of-it-performance 27 DevOpsDay Singapore 2016 - Lessons Learnt

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The shortest path to better software.