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Enrique Mogollan @mogox Bots from the past and future 1

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Software Engineer @ Salesforce Einstein for Service Cloud 2

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Everything I’m going to tell you today … is relative 3

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San Miguel de Allende, Guanajuato 4

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San Miguel de Allende, Guanajuato 5 2018

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Unix Mainframe 6

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Text Based Everything

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BBS: bulletin board system 8

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st.per

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st.per

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11 saint.peter = gatekeeper

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12 saint.peter = gatekeeper

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What is a Bot? 13

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“A computer program that works automatically” - Cambridge Dictionary 14

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A Software Agent Responsible for acting on behalf of someone else to perform a task. Modern bots have more autonomy depending on how intelligent the software is.

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Can machines think? - Alan Turing 16

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Can machines think? - Alan Turing 17

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Bots skills Autonomy Persistance Reactivity Social Ability

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What is NPL? 19

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Syntax 20

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Semantics 21

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To accomplish NPL goals there are two approaches 22

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Brute Force 23

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Symbolic Approach 24

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Modern NPL engines combine strategies 25

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Bots from the Past 26

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Eliza - 1966 27

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IRC Bots - 1990’s 28

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Clippy - MS Office 97 29

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Verbasizer - 1995 30

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Verbasizer - 1995 31 (Hallo) Spaceboy, You're sleepy now Your silhouette is so stationary You're released but your custody calls And I want to be free Don't you want to be free Do you like girls or boys It's confusing these days But Moondust will cover you Cover you

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Verbasizer - 1995 32 “It's a technological dream, it will give me access to ideas I wouldn't have had otherwise”. - David Bowie

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Bots from the present 33

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Bots from the present 34

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Slack Bots 35

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Slack Bots - Giphy, Right Gif 36

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The World's First Robot Lawyer Do Not Pay Bot 37

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Tay 38

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Now, we know how bots got here 40

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How are they going to be in the future? 41

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Co-creative partners 42

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Collaborative Agents 43

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Inmortal Bots 44

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Bot’s Mission 45

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@mogox 46

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Credits: • https://slack-imgs.com/?c=1&url=http%3A%2F%2Fwww.slate.com%2Fcontent%2Fdam%2Fslate%2Farchive %2F2001%2F10%2F50000_50917_stamatykasparovanim.gif.CROP.original-original.gif • https://slack-imgs.com/?c=1&url=http%3A%2F%2F25.media.tumblr.com %2F6d51c0a92b7d6016025f349a19e48ef2%2Ftumblr_mlyf3pLg8x1r03eaxo1_1280.gi • https://slack-imgs.com/?c=1&url=http%3A%2F%2F68.media.tumblr.com %2F75bf601632bad43f7a70ae05cfc80b4e%2Ftumblr_ndls4haWZj1s6w6foo1_500.gif • https://slack-imgs.com/?c=1&url=https%3A%2F%2Fmedia.giphy.com%2Fmedia%2F11FVqqpxmKlDWw %2F200.gif • https://slack-imgs.com/?c=1&url=http%3A%2F%2Fi.imgur.com%2F8fgcIOF.jpg • https://slack-imgs.com/?c=1&url=http%3A%2F%2Fmedia0.giphy.com%2Fmedia%2FLJrJ0UE2fH2Ug %2Fgiphy-downsized.gif • https://slack-imgs.com/?c=1&url=http%3A%2F%2Fimages.hellogiggles.com%2Fuploads %2F2016%2F10%2F14211426%2Fgiphy-515.gif • https://slack-imgs.com/?c=1&url=http%3A%2F%2Fwww.marky.ca%2Fprogramming%2Fanimated- ansimenu.gif • https://slack-imgs.com/?c=1&url=https%3A%2F%2F68.media.tumblr.com %2Ftumblr_m5x145BqPS1qedb1to1_500.gif • https://slack-imgs.com/?c=1&url=http%3A%2F%2F66.media.tumblr.com %2Fcbc2db300a4d79a13475995055237f6b%2Ftumblr_n7kow9AFd41s373hwo1_1280.gif • https://slack-imgs.com/?c=1&url=https%3A%2F%2Fmedia.giphy.com%2Fmedia%2FIL4iTvQH0MjS %2Fgiphy.gif