Slide 7
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for AI Australia of data privacy and concern of parents and being able to
record children in a sense. That is already one variant and another one is
like if you think of how maybe a five-year-old would speak, probably not
in a correct grammar sense, so they are mixing up verbs or the order of
the sentence and that makes it really difficult for speech detection and
intent recognition to actually understand what the child is trying to say.
So to come back to the topic it is actually like a huge field in itself. So we
decided to start with adults as the first user type and looking into the
interaction design. So we looked into three main questions which we then
repeatedly, basically, for all different user type s. The first one was
actually what does the robot need to know. When I say robot, you can
say voice assistant, voice device, chat Bot, chat Bot are you voice
interaction but the interaction is similar to what you would do with voice.
Is second one is how should it behave. What should be the mimics, the
personality as well and how to communicate interaction. And with
interaction rules I mean that when we have human-human conversation
we have sometimes where sometimes we don't even notice but we are
able to have conversations which we actually can do, so, for example, if I
am talking and don't make any pauses in between, you probably, like my
partner, like my conversation partner would probably not interrupt me
because I don't get any signals that I'm finished, however if I do like a
pause or I do a, "What do you think?" With my mimic then that is a
signal for my counterpart that it is his turn, his or her turn, for the
conversation. These types of rules are also needed for a robot-human
conversation. However, if it is maybe the first time you are actually
speaking to a robot then it's difficult to know how you actually should
communicate with it. So, for the knowledge part, we started can the
reach approach of field observation and that is basically the working and
sitting around for quite a long time and basically listening, listening to a