Dealing with surprising human emotions - workshop

Slide 1

Slide 1 text

Dealing with surprising human emotions Lara Hogan

Slide 2

Slide 2 text

Ground Rules

Slide 3

Slide 3 text

Stay curious! 1

Slide 4

Slide 4 text

No open phones/laptops. 2

Slide 5

Slide 5 text

Vegas rules for participants’ stories. 3

Slide 6

Slide 6 text

What was a recent ‘Hulk’ moment?

Slide 7

Slide 7 text

Find a partner! What was that Hulk moment? What made it so triggering? (2 minutes)

Slide 8

Slide 8 text

Brain Chemistry

Slide 9

Slide 9 text

No content

Slide 10

Slide 10 text

No content

Slide 11

Slide 11 text

Don’t worry, I got this!

Slide 12

Slide 12 text

Core Needs 6 palomamedina.com/biceps/

Slide 13

Slide 13 text

Belonging Community, connection 1

Slide 14

Slide 14 text

Flickr: whisperwolf

Slide 15

Slide 15 text

Improvement/ Progress Progress towards purpose, improving the lives of others 2

Slide 16

Slide 16 text

Choice Flexibility, autonomy, decision-making 3

Slide 17

Slide 17 text

Equality/Fairness Access to resources & info, equal reciprocity 4

Slide 18

Slide 18 text

Predictability Resources, time, direction, future challenges 5

Slide 19

Slide 19 text

Significance Status, visibility, recognition 6

Slide 20

Slide 20 text

Belonging Improvement/Progress Choice Equality/Fairness Predictability Significance

Slide 21

Slide 21 text

With that same partner: Guess what BICEPS was triggered for your partner in their Hulk story Confirm if that was what they wrote down or not! (3 minutes)

Slide 22

Slide 22 text

“Why is my teammate reacting so strongly?”

Slide 23

Slide 23 text

Desk Moves #WOCinTech Chat

Slide 24

Slide 24 text

Belonging Community, connection 1

Slide 25

Slide 25 text

Improvement/ Progress Progress towards purpose, improving the lives of others 2

Slide 26

Slide 26 text

Choice Flexibility, autonomy, decision-making 3

Slide 27

Slide 27 text

Equality/Fairness Access to resources & info, equal reciprocity 4

Slide 28

Slide 28 text

Predictability Resources, time, direction, future challenges 5

Slide 29

Slide 29 text

Significance Status, visibility, recognition 6

Slide 30

Slide 30 text

Yo, what’s up?

Slide 31

Slide 31 text

Resistance → Data

Slide 32

Slide 32 text

Most common responses when a threat is detected

Slide 33

Slide 33 text

1. Doubt

Slide 34

Slide 34 text

1. Doubt 2. Avoid

Slide 35

Slide 35 text

1. Doubt 2. Avoid 3. Fight

Slide 36

Slide 36 text

1. Doubt 2. Avoid 3. Fight 4. Bond

Slide 37

Slide 37 text

1. Doubt 2. Avoid 3. Fight 4. Bond 5. Escape-route

Slide 38

Slide 38 text

1. Doubt 2. Avoid 3. Fight 4. Bond 5. Escape-route }Data

Slide 39

Slide 39 text

Ask open questions! Spot some resistance ...

Slide 40

Slide 40 text

Ask open questions! Spot some resistance Map to core need(s) Address core need(s)

Slide 41

Slide 41 text

Worksheet Think of a situation recently where you felt very triggered by someone’s behavior (90 seconds)

Slide 42

Slide 42 text

Circle 2-4 questions you would have appreciated before or after they triggered you (3 minutes)

Slide 43

Slide 43 text

Find a new partner!

Slide 44

Slide 44 text

Share with your partner just 2 questions you chose, and what made you choose them (3 minutes each)

Slide 45

Slide 45 text

How do we recover when we trigger someone?

Slide 46

Slide 46 text

“What we learned…” “What we’ll do…”

Slide 47

Slide 47 text

“I see now that when ______ happened, we messed with ______. What if next time, we instead try ___________?”