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Towards Sustainable Learning,
Designing and Decision-making
Eduardo da Silva, PhD
Independent consultant on sociotechnical systems, architecture & leadership modernization
(esilva.net consulting | [email protected])
Craft-Conf 2024, 2024/05/30
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Sustainable Fast Flow of Change
Photo by Ronaldo de Oliveira on Unsplash
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Sustainable Fast Flow of Change
Photo by Ronaldo de Oliveira on Unsplash
Ability to respond
fast & sustainably to
the environment
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Sustainable Fast Flow of Change
❤
Sustainable Learning, Designing and Decision-making
Photo by Ronaldo de Oliveira on Unsplash
Ability to respond
fast & sustainably to
the environment
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Photo by Simon Berger on Unsplash
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Photo by Simon Berger on Unsplash
Learning:
“learning about
the problems &
opportunities in
the environment”
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Photo by Simon Berger on Unsplash
Learning:
“learning about
the problems &
opportunities in
the environment”
Designing:
“explore and
design options to
address the
problem or
opportunity”
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Photo by Simon Berger on Unsplash
Learning:
“learning about
the problems &
opportunities in
the environment”
Designing:
“explore and
design options to
address the
problem or
opportunity”
Decision-Making:
“decide on designs
and take action to
make things
happen”
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In our lives, we are continuously
Learning, designing and deciding
…to respond to unexpected events
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Strange
burning
smell…
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Learning…
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Designing
&
Deciding…
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Learning…
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Designing
&
Deciding…
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4:32 AM
(first coffee)
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9:14 AM
(workshop
starts at
9:30)
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I made it
(~20 min
late)
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Photo by Simon Berger on Unsplash
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‼ Modern orgs that are not nurturing conditions for
sustainable Learning, designing and decision-making
will struggle to respond to their environment
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Photo by Cole Patrick on Unsplash
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Inspired by: Reflections: Sociotechnical Systems Design and Organization Change
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💡Move towards org cultures, structures and incentives
that allow us (particular people close to problems) to
navigate and respond to the uncertain & fast changing
environments we “live in”
Photo by Ronaldo de Oliveira on Unsplash
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🎯 Sustainable Fast Flow of Change Operating Models 🌳
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Sociotechnical Systems Evolution & Architecture, Eduardo da Silva
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🎯 Sustainable Fast Flow of Change Operating Models 🌳
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Sociotechnical Systems Evolution & Architecture, Eduardo da Silva
Learning
Designing
Decision-
making
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🎯 Sustainable Fast Flow of Change Operating Models 🌳
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Sociotechnical Systems Evolution & Architecture, Eduardo da Silva
Learning
Designing
Decision-
making
🎯We want to
continuously
go fast &
sustainably
over this
“cycle”
(from ideas
to value in
front of the
customer)
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🎯 Sustainable Fast Flow of Change Operating Models 🌳
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Sociotechnical Systems Evolution & Architecture, Eduardo da Silva
Learning
Designing
Decision-
making
🎯We want to
continuously
go fast &
sustainably
over this
“cycle”
(from ideas
to value in
front of the
customer)
How can we do that?
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🎯 Sustainable Fast Flow of Change Operating Models 🌳
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Sociotechnical Systems Evolution & Architecture, Eduardo da Silva
“Language” to help us
discuss how we
organize and evolve
our teams (& org) to
support sustainable
fast flow of change
Learning
Designing
Decision-
making
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❓But, how are we understanding, discussing and improving our
approaches to Learning, Designing and Decision-making (architecture)?
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In the teams
Across teams
Across the org
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Architecture Topologies
🎯 Thinking models and practices to
understand and evolve the approach
to Architecture (Learning, Designing
and Decision-making) in the
different scopes of the organization
🔗 esilva.net/architecture-topologies
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“Language” to
understand and
improve our
approach to
architecture
Architecture Topologies ❤ Team Topologies
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“Language”
to organize
and evolve
our teams (&
org)
…towards a Sustainable Fast Flow
of Change Operating Models
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Architecture Topologies (ATs) Map
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💡 example of
visualization we
can use to discuss
& understand
existing approaches
and points for
improvement
ℹ this is just one
example of visualization,
we can use other
practices, such as Team
Topologies Interaction
Modeling, and other things
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Architecture Topologies (ATs) Map
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Maturity of
Architecture
Capability
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*Would you like architects with your architecture? | images credits: Gregor Hohpe
Some Categories of Approaches to Architecture*
(Stefan Toth)
💡this is a
gradual
evolution…
which will
take years
to develop,
and will
vary from
team to team
(Architecture Capability
for Sustainable Fast Flow of Change)
💡does not
mean there
is no clear
ownership!
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❓what about “architecture” across teams, or across the org?
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In the teams
Across teams
Across the org
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Architecture Topologies (ATs) Map
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How are we
approaching
Architecture on the
different scopes of
the org (and across
them)?
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Architecture Topologies (ATs) Map
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💡people involved in these
different scopes can use this
sort of model to understand,
discuss and identify
opportunities to improve our
approach to architecture
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Architecture Topologies (ATs) Map
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⚠Architecture
from outside the
scope
Architecture
Approach
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Architecture Topologies (ATs) Map
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⚠Architecture
from outside the
scope
Architecture
Approach
Learning
Designing
Decision-making
“learning about
the problems &
opportunities in
the environment”
“explore and design
options to address
the problem or
opportunity”
“decide on designs
and take action to
make things happen”
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Architecture
Approach
Learning
Designing
Decision-making
ℹ example of a mapping from
a big org, with many teams
and architects working with
multiple teams
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Architecture
Approach
Learning Designing Decision-making
💡different
parts of the
same
organization
have different
ways of
approaching
architecture…
and different
challenges
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Architecture
Approach
Learning Designing Decision-making
Outcome of this collaborative mapping:
⇢ Identification of important constraints 🚫
After this, we have more conditions to:
⇢ Explore options to address constraints 📈
⇢ Define how to continue doing this 🔁
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💡having ways of improving how we approach
Architecture is key… as it will be changing, as things in
and around the org are changing
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bol.com 1999 - 2019
Things sold
Services
Significant events
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Tech
Arch
Org
(&
Way
of
Work)
Prod
&
Events
Tech
Org
(&
Way
of
Work)
bol.com 1999 - 2019 (Org + Tech + Architecture evolution)
Arch.
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Tech
Arch
Org
(&
Way
of
Work)
Monoliths
Tech
Org
(&
Way
of
Work)
Waterfall
Phase 1 (1999 - ~2010): Waterfall, monoliths & centralized arch
Arch. Centralized (by Architects)
Prod
&
Events
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Tech
Arch
Org
(&
Way
of
Work)
Monoliths
Tech
Org
(&
Way
of
Work)
Waterfall
Phase 1 (1999 - ~2010): Waterfall, monoliths & centralized arch
Arch. Centralized (by Architects)
⚠
“need for scaling
& going faster”
Prod
&
Events
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Architects
doing all
the design
& decision
making
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Tech
Arch
Org
(&
Way
of
Work)
Monoliths
Tech
Org
(&
Way
of
Work)
Waterfall
Phase 1 (1999 - ~2010): Waterfall, monoliths & centralized arch
Arch. Centralized (by Architects)
⚠
“need for scaling
& going faster”
Prod
&
Events
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Tech
Arch
Org
(&
Way
of
Work)
Monoliths
Tech
Org
(&
Way
of
Work)
Waterfall Agile DevOps Teams
(Micro)services
~30
~10
Phase 2 (~2010 - ~2018): Autonomous Teams
Arch. Centralized (by Architects) Teams + Archs
“need for scaling
& going faster”
Prod
&
Events
⭐ these are structural
changes - org + tech +
arch (supported by
leadership). It is not
just introducing yet
another process!
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Architecture
in teams
done by the
teams;
architects
doing
architecture
around teams
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Architecture
in teams
done by the
teams;
architects
doing
architecture
around teams
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Tech
Arch
Org
(&
Way
of
Work)
Monoliths
Tech
Org
(&
Way
of
Work)
Waterfall Agile DevOps Teams
(Micro)services
~30
~10
Phase 2 (~2010 - ~2018): Autonomous Teams
Arch. Centralized (by Architects) Teams + Archs
“need for scaling
& going faster”
Prod
&
Events
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Tech
Arch
Org
(&
Way
of
Work)
Monoliths
Tech
Org
(&
Way
of
Work)
Waterfall Agile DevOps Teams
(Micro)services
~30
~10
Phase 2 (~2010 - ~2018): Autonomous Teams
Arch. Centralized (by Architects) Teams + Archs
“need for scaling
& going faster”
Teams capable of
iterating
quickly on their
scope
Prod
&
Events
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Tech
Arch
Org
(&
Way
of
Work)
Monoliths
Tech
Org
(&
Way
of
Work)
Waterfall Agile DevOps Teams
(Micro)services
~30
~10
Phase 2 (~2010 - ~2018): Autonomous Teams
Arch. Centralized (by Architects) Teams + Archs
“need for scaling
& going faster”
Teams capable of
iterating
quickly on their
scope
Able to deploy
quickly and
independently
Prod
&
Events
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Tech
Arch
Org
(&
Way
of
Work)
Monoliths
Tech
Org
(&
Way
of
Work)
Waterfall Agile DevOps Teams
(Micro)services
~30
~10
Phase 2 (~2010 - ~2018): Autonomous Teams
Arch. Centralized (by Architects) Teams + Archs
“need for scaling
& going faster”
Teams capable of
iterating
quickly on their
scope
Able to deploy
quickly and
independently
Teams able to
design and
decide things
on their scope
Prod
&
Events
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Tech
Arch
Org
(&
Way
of
Work)
Monoliths
Tech
Org
(&
Way
of
Work)
Waterfall Agile DevOps Teams
(Micro)services
~30
~10
Phase 2 (~2010 - ~2018): Autonomous Teams
Arch. Centralized (by Architects) Teams + Archs
“need for scaling
& going faster”
Many
teams
Prod
&
Tech
Silos
Prod
&
Events
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Tech
Arch
Org
(&
Way
of
Work)
Monoliths
Tech
Org
(&
Way
of
Work)
Waterfall Agile DevOps Teams
(Micro)services
~30
~10
Phase 2 (~2010 - ~2018): Autonomous Teams
Arch. Centralized (by Architects) Teams + Archs
“need for scaling
& going faster”
Many
teams
Prod
&
Tech
Silos
Organic net of
Microservices
Prod
&
Events
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Tech
Arch
Org
(&
Way
of
Work)
Monoliths
Tech
Org
(&
Way
of
Work)
Waterfall Agile DevOps Teams
(Micro)services
~30
~10
Phase 2 (~2010 - ~2018): Autonomous Teams
Arch. Centralized (by Architects) Teams + Archs
“need for scaling
& going faster”
Many
teams
Prod
&
Tech
Silos
Organic net of
Microservices
Architects
overwhelmed &
teams working
on their
“isolated but
dependent
islands”
Prod
&
Events
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Tech
Arch
Org
(&
Way
of
Work)
Monoliths
Tech
Org
(&
Way
of
Work)
Waterfall Agile DevOps Teams
(Micro)services
~30
~100
~10 ~600
Phase 2 (~2010 - ~2018): Autonomous Teams
Arch. Centralized (by Architects) Teams + Architects (anything around teams)
⚠
⚠
⚠
⚠
“need for sustainable
fast flow of change
across teams and org”
Prod
&
Events
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Architects
managing a
lot of the
“things”
around the
teams &
teams being
“isolated
but
dependent
islands”
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● Team scope has all
disciplines needed
(⭐including “product” and
“tech” => NO SILOS!)
● Product scope groups teams
working on related value
streams (e.g., Inspire to
Buy has Recommendation and
Search Teams), with
Enabling Product Leadership
Improving Organization Structure & Architecture
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Product Taxonomy, Ross Clanton, Amy Walters, Jason Zubrick, Pat Birkeland, Mik Kersten, Alan Nance, and Anders Wallgren
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Teams owning
architecture
on their
scope with
clearer
alignment to
the
multi-team
scope they
are part of
(with
Enabling
Architects,
PMs & EMs)
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Teams owning
architecture
on their
scope with
clearer
alignment to
the
multi-team
scope they
are part of
(with
Enabling
Architects,
PMs & EMs)
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Tech
Arch
Org
(&
Way
of
Work)
Monoliths
Products
Tech
Org
(&
Way
of
Work)
Waterfall Agile
Product Teams
DevOps Teams
(Micro)services
~30
~100
~10 ~600 ~50
Phase 3 (~2017 - ??): Product organization
Arch. Centralized (by Architects) Teams + Architects (anything around teams)
Teams (+ Enabling Product Architects)
Prod
&
Events
“need for sustainable
fast flow of change
across teams and org”
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Products
Waterfall Agile
Product Teams
DevOps Teams
~30
~100
bol.com 1999 - 2019
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“need for scaling
& going faster”
💡change is
continuous and
takes time and
support from
leadership
“need for sustainable fast flow of
change across teams and org”
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⭐ Our business changes, and so is the way we organize
our teams and systems and how we approach architecture
(learning, designing and decision-making)
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⚠ Change & Uncertainty will not stop
✅ Embrace it & listen to it, and make sure you evolve
your organization structures & approach Architecture to
address that (▶ Sustainable Fast Flow Operating models)
Photo by Ronaldo de Oliveira on Unsplash
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Thank you!
Eduardo da Silva, PhD
Independent consultant on sociotechnical systems, architecture & leadership modernization
Team Topologies Valued Practitioner (TTVP)
# esilva.net consulting
# [email protected] | emgsilva
esilva.net/products ⬇
ℹmore products
coming soon
ℹthe topic of this talk is
covered in these workshops &
sessions:
https://esilva.net/products/effe
ctive-architecture-topologies
https://academy.teamtopologies.com/
courses/effective-enabling-teams