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Designing in the Open, Remotely

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Mark Uraine // @mapk I’m a creative technologist at Automattic contributing to the open source project, WordPress. My focus is Gutenberg Phase 2.

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Juxtaposition No one ever sees me,
 but everyone sees what I do. // Remote work // Open design

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Remote work No one ever sees me.

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Remote Distributed work No one ever sees me.

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Rita Alvez I just saw the change you made for the tooltip in the PR 14361. You might be able to optimize the code on line 37. After that, we should be good to go. @mapk 8:07 AM

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Benefits

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Cultural diversity.
 Brings together people from diverse cultures and countries.

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Categories

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Relationships

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Categories
 Broad groupings of content based on shared characteristics.
 
 WordPress 0.7 (May 2003)
 Source: https://wordpress.org/news/2003/05/wordpress-now-available/ Tags
 More specific topics that associate related content.
 
 WordPress 2.3 (Sep. 2007)
 Source: https://wordpress.org/news/2007/09/wordpress-23/ Western Eastern

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[…] diverse views should be helpful for problem solving. […] We expect that for most problems one would be better off having a mix of people from different cultures than having people all from one culture. Source: The Geography of Thought, Richard Nisbett

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Cultural diversity.
 Brings together people from diverse cultures and countries. Increased productivity.
 When people are happy, their productivity increases.

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A 2-year Stanford study shows that remote workers are more productive. Remote workers did 13% more work in the same amount of time as their peers. Source: Inc., Scott Mautz
 https://www.inc.com/scott-mautz/a-2-year-stanford-study-shows-astonishing-productivity- boost-of-working-from-home.html

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How to start

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Document everything.
 If it isn’t documented, it didn’t happen.

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Over 1600 slack channels
 Over 500 internal blogs
 Large number of Field Guides // ~86 on Making WP // ~19 on w.org // Several handbooks

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Document everything.
 If it isn’t documented, it didn’t happen. Collaborate and experiment with tools.
 Find the tools that work well for you.

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Remote work No one ever sees me.

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Open design Everyone sees what I do.

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Open design is about sharing one’s work and process with the public.

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Well have you tried ? making the logo bigger putting the sidebar on the left a different font another color adding more space what Facebook does what my friend’s site does moving that thing over there this other thing testing this with anyone making it round

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We’re upset at all this feedback about things we’ve already tried.

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We’re super excited that people seem to be interested in our work.

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How to start

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Designers can learn from math.
 ∀∈ℕ,∃1,2∈ℙ:1+2=2(+2)

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How did you come up with that solution?

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SHOW
 YOUR
 WORK

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Fall in love with the problem, 
 not the solution. Source: John Boudreau and Steven Rice
 https://hbr.org/2015/07/bright-shiny-objects-and-the-future-of-hr

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The maturity of a designer is reflected 
 in the confidence of their process.

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Let me work on this and get back to you.
 We design and experiment with our process in secret. I built some wireframes.
 We might share specific steps when we feel good about them. Let’s build it together, right now.
 We sit down and share our process and iterate.

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Be inclusive.
 Make sure you’re aware of who’s involved and gather feedback. Be accessible.
 Make sure your designs are accessible to everyone. Design in steps.
 Make sure your steps are apparent, purposeful, and accessible. Recognize others.
 Give props to others who have contributed to the work.

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Benefits

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The enemy of all bad ideas is 
 someone to talk to. Source: How to create a culture of open design, Tanner Christensen
 https://tannerchristensen.com/blog/2019/4/1/how-to-create-a-culture-of-open-design

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Community involvement.
 Diversity of ideas and user insight. Early feedback.
 Early feedback means quicker iterations. Help spotting mistakes. Less pressure.
 No BIG REVEAL relieves stress. A confidence in launch. Become a leader.
 Sharing your process and work allows others to learn from you.

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Giving back

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https://github.com/WordPress/ https://make.wordpress.org/chat/ https://core.trac.wordpress.org/ https://make.wordpress.org/

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Mobile Support Accessibility Polyglots Plugins Documentation Community Themes Core Meta Design Get involved Training Test TV Marketing Hosting CLI Tide

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Abschließend möchte ich sagen

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Embrace your fear. Be kind. Share your knowledge. Encourage others. Be constructive. Recognize the efforts of others. Have fun.

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Thank you. Twitter: @mapk WordPress.org: mapk markuraine.com