Slide 19
Slide 19 text
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JEN ROMANO: I agree with that, Nika. And maybe there is an opportunity
back to the onboarding, so when onboarding, you can establish these
norms, like when you are speaking it is preferable to have your camera
on or say hello and turn your camera off but if you're not comfortable,
take care of yourself by all means. That has come up in our company
during working at home and the burnout and being on the screen all day,
it is OK to turn off your camera while you are in a meeting. It is polite to
say "I'm here and I am just eating" or "I am here and going off camera"
so people know you are there. Maybe coaching with new people, that is a
good way to set those norms. We are quickly running out of time. This
always happens when us four get together. I will turn to some of the
questions and we have got two streams. We have the chat and the Q+A. I
will go to the Q+A because we have some questions that have been
thumbs up and have gone to the top. I encourage you to check those out
and if you want to give any of those a thumbs up, please do. I don't think
we will get to them all. There is a question about onboarding product
owners. We talked about working with stakeholders, Nika, you had a
great example of how important that is to you. How about any tips for
onboarding product owners who have a project delivery mindset and
prioritises and focuses on delivery and not discovery? Any
recommendations on how to onboard these kinds of product owners?
JULIE SCHILLER: That is a tricky one, because as UXers, regardless of
how you are practising your craft as a researcher or designer, program
manager, writer, engineer, whatever you are doing that is your take on
UX and a contribution there, I think depending on the company and the
culture and peoples' background, there can be a transactional
service-based perspective to our work. I think one thing that I have used
in the past to help combat that is the hardest word, which is "No" and if