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NUX Talk Reflective Practice Imran Afzal UX Manager Otto UK - FGH @avimran

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@avimran

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@avimran www.adam-mila.com/brain-development-children-0-6-years/

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4 Stages of Competence @avimran Martin M. Broadwell, 1969 Teacher & Management Trainer

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How can you become more self aware? @avimran

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Reflective Practice Reflection enables us to process and make meaning of the experiences we’ve had. @avimran Reflective practice is the ability to reflect on our thoughts, actions and behaviours to engage in a process of continuous learning

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You are not your thoughts, but the entity observing them @avimran Self Awareness Theory Shelley Duval, Robert Wicklund, 1972

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Harvard Research @avimran A Harvard study (2014) found that people who spent 15 minutes at the end of the day reflecting about lessons they learned, performed 23 percent better compared to those who didn’t. Reflective Group: Happier, more productive and less burnt out www.hbs.edu/faculty/pages/item.aspx?num=47062

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Holmes has grown the company from seven people to one with offices around the globe. He says yoga helps him clear his head, process the information he is learning on a daily basis, and come away with a clearer perspective. Ryan Holmes - Hootsuite @avimran

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Success Through Reflection Serena Williams Lionel Messi Brené Brown @avimran

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Benefits of Reflection @avimran Perspective Clarity of Thought Appreciation Confidence Self-Awareness

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Reflection is hard, painful work @avimran

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Courage Over Comfort “You can choose courage or you can choose comfort. You cannot have both.” Brené Brown Professor/Author/Researcher @avimran

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Where do you start? @avimran

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@avimran Reflective Practice

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1. Seek Perspective Actively seek different perspectives and try to influence your current way of thinking Perspective = empathy @avimran Perspective is the fuel for reflection

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2. Downtime Do an activity that takes you away from your work Downtime = Detachment @avimran

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3. Alone Time Find time to press pause on your life and be alone with your thoughts Alone Time = Depth @avimran

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@avimran Reflective Practice

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1. Prompt Reflective Thought ● What happened? ● What feelings do I have about the situation? ● What perspectives did I not consider? ● What was good and bad about the experience? ● What was done well, that should be done again? ● What changes can I make in the future? @avimran

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2. Create an Artifact

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3. Be Brave & Experiment @avimran Be brave with your learning and experiment by pushing your personal boundaries

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Why is reflective practice important? @avimran

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Our Impact on Society www.nngroup.com/reports/user-experience-careers/

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Continuous learning is critical to the growth of UX What we create has far reaching consequences @avimran