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PERSONAS
➤ What is a persona?
Personas are fictional, but realistic representations of your main user types.
➤ How are they created?
While fictional, they are created based on qualitative and quantitative data (e.g., web
site analytics, surveys, user interviews).
➤ Why are they important?
Personas help designers and other teammates think through challenges and
solutions with focus on a general population than serving individual users.
Reference: usability.gov