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Learning to be a Failure David G. Simmons Senior DevRel, InfluxData @davidgsIoT

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@davidgsIoT Let’s All Get On The Same Page

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@davidgsIoT Empathy em·pa·thy /ˈempəTHē/ noun the ability to understand and share the feelings of another. Photo by Nick Fewings on Unsplash

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@davidgsIoT Sympathy sym·pa·thy /ˈsimpəTHē/ noun feelings of pity and sorrow for someone else's misfortune. Photo by Mat Reding on Unsplash

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@davidgsIoT Understanding un·der·stand·ing /ˌəndərˈstandiNG/ noun The ability to understand something; comprehension. adjective Sympathetically aware of other people's feelings; tolerant and forgiving. ARCHAIC Having insight or good judgment. Photo by ian dooley on Unsplash

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@davidgsIoT Impostor Syndrome How many of you know what impostor syndrome is? How many of you experience it? The rest of you are saying to yourselves: “I’m not admitting that or they’ll know I’m an impostor!”

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@davidgsIoT How do we develop these qualities? Photo by Artem Maltsev on Unsplash

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@davidgsIoT We Make Mistakes In Public Photo by Jen Theodore on Unsplash

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@davidgsIoT It’s Story Time

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@davidgsIoT It’s Story Time

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@davidgsIoT It’s Story Time

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@davidgsIoT Embarrassment em·bar·rass·ment /əmˈberəsmənt/ noun 1. a feeling of self- consciousness, shame, or awkwardness. Photo by Dmitry Ratushny on Unsplash

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@davidgsIoT But Then …

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@davidgsIoT And Also …

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@davidgsIoT And My Favorite …

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@davidgsIoT Feel What They Feel ✦ Your users are embarrassed to ask ‘stupid’ questions ✦ They feel like impostors for not already knowing the answers ✦ Your community can either shame them or have empathy for them ✦ They will take their lead from you ✦ Do the hard work of making your mistakes public ✦ Your community will support you ✦ Your users will respect you ✦ They will feel empowered to do the same

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@davidgsIoT Having the courage to share your vulnerabilities and mistakes often prompts more people to do the same, which magnifies your impact. — Laura Santamaria Photo by Stefan Gunnarsson on Unsplash

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@davidgsIoT Privilege priv·i·lege /ˈpriv(ə)lij/ noun a special right, advantage, or immunity granted or available only to a particular person or group. Photo by Lucas Sankey on Unsplash

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@davidgsIoT My Privilege: Being able to make mistakes in public Isn’t White Male Privilege Great?

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@davidgsIoT Spend Your Privilege Help PoC (and other marginalized people) reduce the burden of added labor that they spend on proving that they have the right to be there at all, before they even get to the point of doing something wrong.

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@davidgsIoT Thank You! davidgs@influxdata.com