© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Navigating the SaaS Transformation Journey Jon Topper (He/Him) C U S T O M E R T R A C K - I N N O V A T I O N Founder & CEO The Scale Factory

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© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Platform Responsibilities (ISV) App Code DB Admin App Deploys Monitoring Backups Operating System Patching Platform Security Network Design Hardware Procurement Data Centre Operations Vendor (You) Customer

© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Many unique snowflakes infrastructures

© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Enterprises are moving to the cloud.

© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. 62% of European enterprises studied are prioritising migrating more workloads to the cloud this year. (Flexera 2023 State of the Cloud Report)

© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. In business, what’s dangerous is not to evolve. Jeff Bezos Executive Chairman of Amazon (and astronaut)

© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. SaaS Transformation is Evolution.

© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. What is SaaS? • Software (usually web or app based) • Hosted in the cloud • For multiple tenants (customers) • Provided over the internet • Billed on a subscription basis

© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. How can you transform to SaaS?

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© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. AWS Services Analytics Application Integration Blockchain Business Applications Cloud Financial Management Compute Contact Center Containers Customer Enablement Database Developer Tools End User Computing Front-End Web & Mobile Games Internet of Things Machine Learning Management & Governance Media Services Migration & Transfer Networking & Content Delivery Quantum Technologies Robotics Satellite Security, Identity, & Compliance Serverless Storage VR & AR

© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Platform Responsibilities (SaaS) Security DB Admin Backups App Code App Deployment Monitoring Network Design OS Patching Data Centre Ops Vendor (You) AWS

© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. SaaS Pricing Dimensions • Bandwidth (GBps, MBps) • Data (GB, MB, TB) • Hosts x Hours • Requests (num) • Tier x Hours • Users x Hours

© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. But my customers care a lot about security! You, probably Person who’s thinking about migrating their ISV

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© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. SaaS Foundations for AWS • SaaS-oriented deployment of AWS Control Tower • Centralised management of: § AWS Accounts § Billing & Budgets § Audit Logging § Threat Detection & Alerting § Security Guardrails • Integration with external identity providers (eg. AD, Okta) • Helps meet the goals of ISO 27001, SOC 2, and others.

© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Build Compliant SaaS on AWS

© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. The Shared Responsibility Model

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© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Some SaaS transformation tips.

© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Make the most of your cloud platform • Adopt as serverless an approach as you can. • Use managed services where possible. • Take advantage of Availability Zones & Regions for DR.

© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Vend new accounts automatically • Removes human error from the deployment process • Makes it quicker and easier to create demo environments • Makes it quicker and easier to on-board new customers • Integrates with AWS marketplace

© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Sell on AWS Marketplace • No need to start new procurement agreements with your buyer • 75% reduction in onboarding effort • Build a Go To Market plan with AWS, reach 310K+ active customers • Marketplace handles metering, billing, and payments.

© 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Engage with an AWS partner • New delivery models require new skills • Partners have a great depth of knowledge with the platform • Partner funding programs can reduce project risk

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Thank you! © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Jon Topper [email protected] @scalefactory Jon Topper

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