Creating Your Culture @Erik Reagan

Creating Your Culture @ERIKREAGAN Culture is a feeling.

Creating Your Culture @ERIKREAGAN Your culture is the combination of what you create and what you allow.

Creating Your Culture @ERIKREAGAN COMMUNICATION

Creating Your Culture @ERIKREAGAN George Bernard Shaw “The single biggest problem in communication is the illusion that it has taken place.”

Creating Your Culture @ERIKREAGAN DISC PROFILES image source: discinsights.com

Creating Your Culture @ERIKREAGAN THINGS TO DO • Use a thoughtful and logical approach to discussing ideas and options. • Do your homework, because others will have already done their share of it. • Assure others that there won't be unexpected surprises. • Ask 'how' oriented questions to explore opinions. • Be certain that the information you have is credible. • Make an organized appeal for support and contributions. • Keep on task with the business agenda.

Creating Your Culture @ERIKREAGAN THINGS TO AVOID • Provide some time to warm up to the ideas and for mutual ownership. • Don't be rude, abrupt, or too fast-paced in your delivery. • Don't fail to follow through. If you say you're going to do something, do it. • Don't rush into business or the agenda; provide some time to break the ice. • Don't be domineering or demanding. • If you disagree don't let it reflect on others personally, and don't let it affect the relationship.

Creating Your Culture @ERIKREAGAN focuslabllc.com/eeconf-disc

Creating Your Culture @ERIKREAGAN Miscommunication happens more often than you may realize.

Creating Your Culture @ERIKREAGAN erikreagan ExpressionEngine is going open source!

Creating Your Culture @ERIKREAGAN erikreagan ExpressionEngine is going open source!

Creating Your Culture @ERIKREAGAN erikreagan ExpressionEngine is going open source!

Creating Your Culture @ERIKREAGAN erikreagan ExpressionEngine is going open source! #

Creating Your Culture @ERIKREAGAN erikreagan ExpressionEngine is going open source!

Creating Your Culture @ERIKREAGAN Know yourself. Know your team.

Creating Your Culture @ERIKREAGAN Brian Tracy “Communication is a skill that you can learn. It's like riding a bicycle or typing. If you're willing to work at it, you can rapidly improve the quality of every part of your life.”

Creating Your Culture @ERIKREAGAN TRUST

Creating Your Culture @ERIKREAGAN Peter Drucker “Organizations are no longer built on force, but on trust.”

Creating Your Culture @ERIKREAGAN 5 DYSFUNCTIONS OF A TEAM source: tablegroup.com

Creating Your Culture @ERIKREAGAN ABSENCE OF TRUST • Conceal weaknesses and mistakes • Hesitate to ask for help or provide constructive feedback • Jump to conclusions about the intentions • Waste time/energy managing their behaviors for effect • Hold grudges • Dread meetings and find reasons to avoid spending time together

Creating Your Culture @ERIKREAGAN PRESENCE OF TRUST • Admit weaknesses/mistakes • Ask for help • Give one another benefit of the doubt • Take risks in offering feedback and assistance • Offer and accept apologies without hesitation • Look forward to meetings and opportunities to work as a group

Creating Your Culture @ERIKREAGAN BUILDING TRUST • Requires shared experiences, over time • Share stories from your personal history; get vulnerable • Do what you say you’re going to do • Respond in tough moments rather than react

Creating Your Culture @ERIKREAGAN SHARED VALUES

Creating Your Culture @ERIKREAGAN OUR CORE STANDARDS Make it Better Keep it Real Keep it Simple People over Profits Never Stop Learning Quality over Quantity Work to Live Ask More Questions Craft Isn’t Enough focuslabllc.com/standards

Creating Your Culture @ERIKREAGAN The Culture Engine “Announcing values, definitions, and behaviors but not holding everyone accountable will erode the trust and integrity of your team, company, and leaders.”

Creating Your Culture @ERIKREAGAN The Culture Engine “Everything a leader does either helps, hurts, or hinders the creation of a great team culture.”

Creating Your Culture @ERIKREAGAN Your culture is the combination of what you create and what you allow.

Q&A @Erik Reagan (912) 421-1227 erik@focuslabllc.com What should you work to change or add in your culture?

Creating Your Culture @Erik Reagan https://eeconf.com/speaker-feedback