Slide 1

Slide 1 text

Building data that grows with you Sam Torres Gray Dot Company Speakerdeck.com/SamTorres @SamTorresATL

Slide 2

Slide 2 text

About Me 2 Chief Digital Officer at Gray Dot Company SEO for 13 years, previously a front-end developer Atlanta-based #brightonSEO @SamTorresATL

Slide 3

Slide 3 text

Data-driven decisions 3 #brightonSEO @SamTorresATL

Slide 4

Slide 4 text

4 Access to digital The speed that we can access data due to digital properties has made data-driven decision making easier than ever. But at what cost? #brightonSEO @SamTorresATL

Slide 5

Slide 5 text

5 #brightonSEO @SamTorresATL

Slide 6

Slide 6 text

So what are we even doing here? 6 Scaling Data Scaling Platforms Scaling Insights #brightonSEO @SamTorresATL

Slide 7

Slide 7 text

7 Scalability refers to the ability of a system to perform well under an increased or expanding workload. #brightonSEO @SamTorresATL

Slide 8

Slide 8 text

What aren’t we doing? 8 #brightonSEO @SamTorresATL

Slide 9

Slide 9 text

Scaling Data 9 #brightonSEO @SamTorresATL

Slide 10

Slide 10 text

10 Your findings are only good if you can trust the data. Data must be VALID SCALING DATA Make friends with GA4’s debug mode. #brightonSEO @SamTorresATL

Slide 11

Slide 11 text

Data must be COMPLIANT 11 SCALING DATA Find out if these apply to you: GDPR CCPA PIPEDA #brightonSEO @SamTorresATL

Slide 12

Slide 12 text

Data must be COMPLIANT 12 SCALING DATA Technical implementation matters #brightonSEO @SamTorresATL

Slide 13

Slide 13 text

13 Data should be PLANNED while also being FLEXIBLE SCALING DATA Create a measurement plan. Technical requirements and stakeholders Events and definitions Implementation documentation #brightonSEO @SamTorresATL

Slide 14

Slide 14 text

Data should PLAN TO CHANGE 14 SCALING DATA Check and re-check your assumptions. Measurement plan how-to & template #brightonSEO @SamTorresATL

Slide 15

Slide 15 text

Scaling Platforms 15 #brightonSEO @SamTorresATL

Slide 16

Slide 16 text

What we mean by platform 16 SCALING PLATFORMS Dashboarding Looker Studio Tableau Databox Warehouses / Storage BigQuery Redshift Snowflake In-house server/IT team #brightonSEO @SamTorresATL

Slide 17

Slide 17 text

Dashboards should be performative 17 SCALING PLATFORMS Stop trying to make a single dashboard be your end-all, be-all. #brightonSEO @SamTorresATL

Slide 18

Slide 18 text

Getting more from your dashboards 18 SCALING PLATFORMS Dashboards should be themed around what questions the data can answer and the audience who cares Do the heavy lifting of calculations somewhere else Google Sheets / CSV BigQuery #brightonSEO @SamTorresATL

Slide 19

Slide 19 text

19 #brightonSEO @SamTorresATL

Slide 20

Slide 20 text

Platforms have limitations 20 SCALING PLATFORMS Google Sheets Too many rows and columns Specialize/focus your data BigQuery Repeatedly querying the data and calculating = $$$ #brightonSEO @SamTorresATL

Slide 21

Slide 21 text

21 Do NOT directly query BigQuery in Looker Studio, use preset (made by you) query results instead. Avoiding BigQuery sticker shock SCALING DATA Guide on cost & query build tools #brightonSEO @SamTorresATL

Slide 22

Slide 22 text

Scaling Insights 22 #brightonSEO @SamTorresATL

Slide 23

Slide 23 text

Use meaningful visualizations 23 SCALING INSIGHTS Focus on trends over element quantity Benefit from color psychology #brightonSEO @SamTorresATL

Slide 24

Slide 24 text

Focus on trends 24 SCALING INSIGHTS MoM #brightonSEO @SamTorresATL

Slide 25

Slide 25 text

Lean on the psychology of color 25 SCALING INSIGHTS Avoid red – it steals the show and is often not accessible Primer on color #brightonSEO @SamTorresATL

Slide 26

Slide 26 text

26 #brightonSEO @SamTorresATL

Slide 27

Slide 27 text

Customize your comms 27 SCALING INSIGHTS Right size reporting to your audience Consider business KPIs, and the KPIs for each team #brightonSEO @SamTorresATL

Slide 28

Slide 28 text

Thank You! 28 #brightonSEO @SamTorresATL