Chatbots for Beginners - Speaker Deck

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Chatbots for Beginners Daxeel Soni 17th June, 2017 GDG Meetup

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What is a Chatbot? Chatbot is an automated conversational interface based on some pre-deﬁned instruction or AI to get access to data or services. Chatbots can be used for • Entertainment • Business • Marketing • Education etc.

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Chatbot Platforms Messaging Apps New Browsers Chatbots New Apps

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Chatbot Types 1. Flow Based Bots 2. AI Based Bots • No AI. • Trained to do speciﬁc tasks. • Structured Communication. • AI is the driven component here. • Automated Training • Can handle unstructured comm.

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Why Chatbots? • No need to install any other 3rd party apps. • Faster than web & mobile apps. • Consumes minimum of internet data. • Immediate answers. • Multi-channel support.

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Chatbots Growth

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Chatbots Growth

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Use Cases

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Some Use Cases • In ticket, ﬂight bookings • Food, medicine deliveries. • Customer support in business. • Search super cool destination for your next trip. • Event management and engagement. • E-commerce • Internet of Things • Alert about news, scores etc.

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Dominating Areas Retail Industry Local Services Customer Service 1 Time Use Cases Online Bookings

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Resources • https://developers.facebook.com/docs/messenger- platform • https://core.telegram.org/bots/api • https://chatbotsmagazine.com/ • https://chatbotslife.com/

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Speaker Daxeel Soni Programmer | Maker | Product Dev | Educator | Undergrad Student http://daxeel.github.io daxeelsoni daxeelsoni daxeel daxeel_soni daxeel