Human-Centered DevOps - Speaker Deck

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WHY WHY WHY WHY WHY AIDAN FELDMAN

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[STORY]

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👋 👋 👋

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WHAT TO BUILD?

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SPEND TIME WITH YOUR USERS

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blog.crisp.se/2016/01/25/henrikkniberg/making-sense-of-mvp

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WATERFALL AGILE

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WATERFALL AGILE

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blog.crisp.se/2016/01/25/henrikkniberg/making-sense-of-mvp

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blog.crisp.se/2016/01/25/henrikkniberg/making-sense-of-mvp

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blog.crisp.se/2016/01/25/henrikkniberg/making-sense-of-mvp

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blog.crisp.se/2016/01/25/henrikkniberg/making-sense-of-mvp

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MVP

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blog.thepete.net/blog/2019/10/04/hello-production/

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SCALE

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ALL ESTIMATES MUST BE “DAYS,” “WEEKS,” OR “MONTHS.” Aidan NEW RULE

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INFO 📜 TEAM

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INFO 📜 TEAM

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NO DOCUMENTS OVER TEN PAGES. Aidan NEW RULE

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ONLY 6.4 PERCENT OF FEDERAL IT PROJECTS WITH $10 MILLION OR MORE IN LABOR COSTS WERE SUCCESSFUL The Standish Group BROOKINGS.EDU/BLOG/TECHTANK/2015/08/25/DOOMED-CHALLENGES-AND-SOLUTIONS-TO-GOVERNMENT-IT-PROJECTS/

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NO IT PROJECTS OVER $10 MILLION. Aidan NEW RULE

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TECHNOLOGY CHOICES

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🚫 AI 🚫 BLOCKCHAIN 🚫 RPA

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BE BORING

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MAINTENANCE

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18f.gsa.gov/2016/02/23/software-maintenance-is-an-anti-pattern/

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SOFTWARE…ALLOWED TO GROW OLD…HAS CREATED THE NEGATIVE LEGACY OF GOVERNMENT SOFTWARE SYSTEMS WE FACE TODAY. Sarah Allen

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TRUST YOUR PEOPLE

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BE VISIBLE BE VULNERABLE BE A SERVANT LEADER

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PLATFORMS “[Make a] Golden Path [that] will be fully supported by the org…Nobody HAS to use these components…but if they don’t, they’re on their own.” -Charity Majors charity.wtf/2018/12/02/software-sprawl-the-golden-path-and-scaling-teams-with-agency/

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MAKE THE RIGHT THING THE EASY THING

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WHY WHY WHY WHY WHY

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CLOUD DEVOPS CI/CD AGILE IS NOT THE POINT

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NEW RULES ▸ All estimates must be “days,” “weeks,” or “months” ▸ No documents over ten pages ▸ No IT projects over $10 million ▸ No user research? No blockchain. ▸ Make sure bike storage is covered

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