Agile with Remote Teams

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Agile with Remote Teams @coxandrew Andrew Cox

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In my inbox this morning

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“[W]e have distilled our experience and advice down to the following: Don’t do it.” – Craig Larman & Bas Vodde

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The Way

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... we need to be working side- by-side. That is why it is critical that we are all present in our offices. Speed and quality are often sacrificed when we work from home. We need to be one Yahoo!, and that starts with physically being together. – Marissa Mayer, Yahoo!

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“It's 'all hands on deck' at Best Buy”

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“We don't really telecommute at Zappos.”

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That’s one of the great things about remote work, is that all the other human stuff, the B.S., fades away. – Jason Fried

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If you provide the right technology to keep in touch, maintain regular communication and get the right balance between remote and office working, people will be motivated to work responsibly, quickly and with high quality. – Richard Branson, Virgin

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Communication 1 Communication Communication

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Communication Empathy

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Communication “... we understand and truly believe that everyone did the best job they could ...” – Retrospective Prime Directive

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Communication TRUST

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Team Visits are Critical Communication

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Communication Medium choose your

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Communication •IM •Chat Rooms •Email •Phone •Meeting •Wiki

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Communication Tacticals weekly or bi-weekly

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Clarity 2

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Clarity Roles & Responsibilities

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Clarity Guiding Principles Make clear

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Clarity Simplicity over more features Quality over scope and deadlines Sustainable pace over heroic hours Customer Development over “users don’t know what they want” Emergent Design over complete API specification

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Clarity Priorities

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Clarity Visible Make everything

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Clarity Same Page Get on the

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Good Business Practices 3

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Business Practices Vision

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Business Practices Business Plan

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Business Practices Lean Canvas

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Business Practices Team Buy-in Getting

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Business Practices Good Meeting How to run a

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• Don’t have a meeting if you don’t need to • Limit the number of attendees • Distribute an agenda in advance • Meetings must result in action items • Start and end on schedule Business Practices Read this before your next meeting

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Business Practices

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Process

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Process Channels Identify your

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Process WHO Makes the call?

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Process Backlog High-Level

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Process Epic Backlog

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Process Inception Project

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Process Inception Deck

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Process Science Fairs Monthly

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Process Open Source

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Process Pull Requests Discussion Code Review Design

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Tools

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Process Individuals & Interactions over processes and tools

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Process Do you want to know? WHAT

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Status Dashboard (Radiator)

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Project Tracking (PivotalTracker)

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Open Source (GitHub Enterprise)

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Team Chat (HipChat)

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Daily Standup (Google Hangouts)

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Google Docs

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Challenges

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• Inter-team dependencies (related: Silos) • Prioritization (aka: Who’s in charge?) • Getting team buy-in • Tool unification police • Retrospectives, brainstorming • UX • Travel budget Challenges

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• “Read This Before Your Next Meeting” http://www.amazon.com/Read-This-Before-Meeting-ebook/dp/B0057ZER34/ • Tactical Meeting Template http://www.tablegroup.com/books/dbm/Weekly%20Tactical%20Meeting%20Guide.pdf • “Scaling Lean & Agile Development” http://www.amazon.com/Scaling-Lean-Agile-Development-Organizational/dp/0321480961/ • Lean Canvas http://leancanvas.com/ • How to Start a Science Fair https://agiletools.wordpress.com/tag/science-fair/ • The Agile Inception Deck http://agilewarrior.wordpress.com/2010/11/06/the-agile-inception-deck/ References

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Questions? @coxandrew Andrew Cox