Transitive Logic of Systems Fallibility*
*(not really a thing but we should make it one!)
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Systems are built by humans
+
Humans are fallible
Systems are fallible
==
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Failure is the one constant in any system ever built
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Failure must be embraced…
…and treated as a first class construct
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Culture of transparency, blamelessness, and
accountability
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Failure induces blame
Fear of blame induces unchecked guardedness
Unchecked guardedness stifles innovation and growth
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Change the language…
…because words matter!
We are in our most vulnerable state after failing
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Focus on the problem
…not the individuals
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Coaching to help identify areas of improvement
Mentorship to help develop skillset to change
behavior
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Collective ownership of failure
+
Shared success
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Failing for the same reasons is not acceptable
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Instrument all the things…
…Your future self will thank you!
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Observability
Insight into what is and
possibly what will be
Elasticity
Autoscale in the face of
changing workload
Transparency
Advocate for visibility
across system domains
Resiliency
Responsiveness in the
face of failure
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“The greatest teacher, failure is” - Yoda
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Q2
A
TALENTED TECHNOLOGISTS
DELIVERING TODAY
a
LEADING INTO THE FUTURE