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LEVEL Developing Developers UP @mseckington

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@mseckington

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@mseckington

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@mseckington

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@mseckington

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@mseckington

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@mseckington

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@mseckington Technical Manager at FutureLearn

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@mseckington Our Technology Team Strategy: Growing our own software engineers

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@mseckington internal Developer experience

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@mseckington Understanding Motivations, Emotions and behaviours

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@mseckington game User experience

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@mseckington lessons Game DESIGN OF 10

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@mseckington STARTING A NEW GAME A B Learning a New skill C Leveling up

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@mseckington STARTING A NEW GAME A

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@mseckington

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@mseckington

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@mseckington

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@mseckington

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@mseckington

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@mseckington

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@mseckington Lesson 1: Don’t overload new starters

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@mseckington Onboarding checklist

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@mseckington

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@mseckington

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@mseckington

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@mseckington

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@mseckington

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@mseckington

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@mseckington https://www.playstation.com/en-us/games/uncharted-4-a-thiefs-end-ps4/

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@mseckington Lesson 2: Support & guide new starters

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@mseckington Provide a mentor

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@mseckington

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@mseckington

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@mseckington Lesson 3: Make it clear what people should focus on

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@mseckington Goal setting

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@mseckington Tie in with Bigger picture career goals

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@mseckington Share with Team members

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@mseckington B Learning New skills

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@mseckington

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@mseckington

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@mseckington

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@mseckington Lesson 4: Give people direct & timely feedback

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@mseckington Encourage Direct & timely Feedback

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@mseckington Difficult conversations

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@mseckington Thanks for The feedback

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Image from: https://www.destructoid.com/opinion-why-overwatch-lost-my-interest-380341.phtml @mseckington

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@mseckington Lesson 4: Provide space to reflect and learn from the past

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@mseckington Self reflection

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@mseckington 360 feedback

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@mseckington

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@mseckington

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@mseckington Lesson 6: Provide opportunities to apply new skills

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@mseckington Identify Training

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@mseckington Learning Events

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@mseckington Talks we love Learning hours Architecture club Front end catchup Conference club Leadership study group

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@mseckington Book clubs & course clubs

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@mseckington C Leveling up

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@mseckington Strength Defence Magic 3 2 5 Melinda: Level 1

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@mseckington Strength Defence Magic 3 2 5 Melinda: Level 1

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@mseckington Strength Defence Magic 3 2 5 Melinda: Level 1

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@mseckington Strength Defence Magic 3 2 5 Melinda: Level 1

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@mseckington Strength Defence Magic 3 2 5 Melinda: Level 1

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@mseckington Strength Defence Magic 3 2 5 Melinda: Level 1 Level up!

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@mseckington Strength Defence Magic 3 2 5 Melinda: Level 1 to Level 2 Level up! +1 3 2 6

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@mseckington

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@mseckington Lesson 7: Acknowledge people’s growth

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@mseckington Regular Salary reviews

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@mseckington

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@mseckington Lesson 8: Expose basic competencies and how they’re used

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@mseckington Competencies & roles

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@mseckington Curiosity Communication Technical Skills TeamWork Skills Initiative

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@mseckington Shared competencies: Analytical & forward thinking Decisiveness Emotional Intelligence Leadership skills Resilience & Adaptability Technical architect: Technical Lead: Technical Manager: Technical depth Team management Storytelling Management skills

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@mseckington

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@mseckington

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@mseckington

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@mseckington

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@mseckington Lesson 9: Allow people to choose their own path

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@mseckington Generalise Or specialise

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@mseckington

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@mseckington

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@mseckington Lesson 10: Visualize what progression looks like

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@mseckington Career Progression Framework

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@mseckington Delivering working software Tech direction & decision making Collaboration & team management Teaching, sharing & hiring Learning & self improvement People management Technical skills Analytical & forward thinking Initiative Technical depth Decisiveness Teamwork skills Team management Emotional Intelligence Curiosity Resilience & adaptability Communication Storytelling Leadership skills Management skills TM TA TL LM TM TA TL LM TM TA TL LM TA TM TA TL LM TM TA TL LM TL TM LM SE SE SE SE SE TM Main responsibility & priority of TL Main responsibility & priority of TA Main responsibility & priority of SE Main responsibility & priority of TM Additional for LM Additional responsibility & priority of TM Tracks Levels Competencies 1 2 3 4

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@mseckington Delivering working software Tech direction & decision making Collaboration & team management Teaching, sharing & hiring Learning & self improvement People management Tracks

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@mseckington Delivering working software Tech direction & decision making Collaboration & team management Teaching, sharing & hiring Learning & self improvement People management Tracks Technical skills Analytical & forward thinking Initiative Technical depth Decisiveness Teamwork skills Team management Emotional Intelligence Curiosity Resilience & adaptability Communication Storytelling Leadership skills Management skills Competencies

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Technical skills Analytical & forward thinking Initiative Technical depth Decisiveness Teamwork skills Team management Emotional Intelligence Curiosity Resilience & adaptability Communication Storytelling Leadership skills Management skills @mseckington Delivering working software Tech direction & decision making Collaboration & team management Teaching, sharing & hiring Learning & self improvement People management Tracks Competencies TM TA TL LM TM TA TL LM TM TA TL LM TA TM TA TL LM TM TA TL LM TL TM LM SE SE SE SE SE TM

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Technical skills Analytical & forward thinking Initiative Technical depth Decisiveness Teamwork skills Team management Emotional Intelligence Curiosity Resilience & adaptability Communication Storytelling Leadership skills Management skills @mseckington Delivering working software Tech direction & decision making Collaboration & team management Teaching, sharing & hiring Learning & self improvement People management Tracks Competencies TM TA TL LM TM TA TL LM TM TA TL LM TA TM TA TL LM TM TA TL LM TL TM LM SE SE SE SE SE TM Levels 1 2 3 4

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Technical skills Analytical & forward thinking Initiative Technical depth Decisiveness Teamwork skills Team management Emotional Intelligence Curiosity Resilience & adaptability Communication Storytelling Leadership skills Management skills @mseckington Delivering working software Tech direction & decision making Collaboration & team management Teaching, sharing & hiring Learning & self improvement People management Tracks Competencies TM TA TL LM TM TA TL LM TM TA TL LM TA TM TA TL LM TM TA TL LM TL TM LM SE SE SE SE SE TM 1 2 3 4 Levels

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Technical skills Analytical & forward thinking Initiative Technical depth Decisiveness Teamwork skills Team management Emotional Intelligence Curiosity Resilience & adaptability Communication Storytelling Leadership skills Management skills @mseckington Delivering working software Tech direction & decision making Collaboration & team management Teaching, sharing & hiring Learning & self improvement People management Tracks Competencies TM TA TL LM TM TA TL LM TM TA TL LM TA TM TA TL LM TM TA TL LM TL TM LM SE SE SE SE SE TM Levels 1 2 3 4

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Technical skills Analytical & forward thinking Initiative Technical depth Decisiveness Teamwork skills Team management Emotional Intelligence Curiosity Resilience & adaptability Communication Storytelling Leadership skills Management skills @mseckington Delivering working software Tech direction & decision making Collaboration & team management Teaching, sharing & hiring Learning & self improvement People management Tracks Competencies TM TA TL LM TM TA TL LM TM TA TL LM TA TM TA TL LM TM TA TL LM TL TM LM SE SE SE SE SE TM Levels 1 2 3 4

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Technical skills Analytical & forward thinking Initiative Technical depth Decisiveness Teamwork skills Team management Emotional Intelligence Curiosity Resilience & adaptability Communication Storytelling Leadership skills Management skills @mseckington Delivering working software Tech direction & decision making Collaboration & team management Teaching, sharing & hiring Learning & self improvement People management Tracks Competencies TM TA TL LM TM TA TL LM TM TA TL LM TA TM TA TL LM TM TA TL LM TL TM LM SE SE SE SE SE TM Levels 1 2 3 4

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Technical skills Analytical & forward thinking Initiative Technical depth Decisiveness Teamwork skills Team management Emotional Intelligence Curiosity Resilience & adaptability Communication Storytelling Leadership skills Management skills @mseckington Delivering working software Tech direction & decision making Collaboration & team management Teaching, sharing & hiring Learning & self improvement People management Tracks Competencies TM TA TL LM TM TA TL LM TM TA TL LM TA TM TA TL LM TM TA TL LM TL TM LM SE SE SE SE SE TM Levels 1 2 3 4

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Technical skills Analytical & forward thinking Initiative Technical depth Decisiveness Teamwork skills Team management Emotional Intelligence Curiosity Resilience & adaptability Communication Storytelling Leadership skills Management skills @mseckington Delivering working software Tech direction & decision making Collaboration & team management Teaching, sharing & hiring Learning & self improvement People management Tracks Competencies TM TA TL LM TM TA TL LM TM TA TL LM TA TM TA TL LM TM TA TL LM TL TM LM SE SE SE SE SE TM Levels 1 2 3 4

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Technical skills Analytical & forward thinking Initiative Technical depth Decisiveness Teamwork skills Team management Emotional Intelligence Curiosity Resilience & adaptability Communication Storytelling Leadership skills Management skills @mseckington Delivering working software Tech direction & decision making Collaboration & team management Teaching, sharing & hiring Learning & self improvement People management Tracks Competencies TM TA TL LM TM TA TL LM TM TA TL LM TA TM TA TL LM TM TA TL LM TL TM LM SE SE SE SE SE TM Levels 1 2 3 4

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Technical skills Analytical & forward thinking Initiative Technical depth Decisiveness Teamwork skills Team management Emotional Intelligence Curiosity Resilience & adaptability Communication Storytelling Leadership skills Management skills @mseckington Delivering working software Tech direction & decision making Collaboration & team management Teaching, sharing & hiring Learning & self improvement People management Tracks Competencies TM TA TL LM TM TA TL LM TM TA TL LM TA TM TA TL LM TM TA TL LM TL TM LM SE SE SE SE SE TM Levels 1 2 3 4

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Technical skills Analytical & forward thinking Initiative Technical depth Decisiveness Teamwork skills Team management Emotional Intelligence Curiosity Resilience & adaptability Communication Storytelling Leadership skills Management skills @mseckington Delivering working software Tech direction & decision making Collaboration & team management Teaching, sharing & hiring Learning & self improvement People management Tracks Competencies TM TA TL LM TM TA TL LM TM TA TL LM TA TM TA TL LM TM TA TL LM TL TM LM SE SE SE SE SE TM Levels 1 2 3 4

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@mseckington Delivering working software Tech direction & decision making Collaboration & team management Teaching, sharing & hiring Learning & self improvement People management Technical skills Analytical & forward thinking Initiative Technical depth Decisiveness Teamwork skills Team management Emotional Intelligence Curiosity Resilience & adaptability Communication Storytelling Leadership skills Management skills TM TA TL LM TM TA TL LM TM TA TL LM TA TM TA TL LM TM TA TL LM TL TM LM SE SE SE SE SE TM Main responsibility & priority of TL Main responsibility & priority of TA Main responsibility & priority of SE Main responsibility & priority of TM Additional for LM Additional responsibility & priority of TM Tracks Levels Competencies 1 2 3 4

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@mseckington Delivering working software Tech direction & decision making Collaboration & team management Teaching, sharing & hiring Learning & self improvement People management Technical skills Analytical & forward thinking Initiative Technical depth Decisiveness Teamwork skills Team management Emotional Intelligence Curiosity Resilience & adaptability Communication Storytelling Leadership skills Management skills TM TA TL LM TM TA TL LM TM TA TL LM TA TM TA TL LM TM TA TL LM TL TM LM SE SE SE SE SE TM Main responsibility & priority of TL Main responsibility & priority of TA Main responsibility & priority of SE Main responsibility & priority of TM Additional for LM Additional responsibility & priority of TM Tracks Levels Competencies 1 2 3 4

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@mseckington lessons Game DESIGN OF 10

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@mseckington 1 Don’t overload new starters 2 support & guide new starters 3 make it clear what people should focus on 4 give people direct & timely feedback 5 provide space to reflect and learn from the past 6 provide opportunities to apply new skills 7 acknowledge people’s growth 8 expose basic competencies and how they’re used 9 allow people to choose their own path 10 visualize what progression looks like

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@mseckington create Developer Experiences

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@mseckington Want to know when we open new roles? https://futurelearn.typeform.com/to/JfRJJA MELINDA SECKINGTON FUTURELEARN @mseckington