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2 | Copyright © 2022
Let’s start with a few customer stories…
US Retail
2600 Stores
● COVID preventeded in-store visitors
● Mobile app orders skyrocketed (more API calls)
● Need more flexible API-GW (cloud, scale,
innovation)
● New customer engagement model (digital)
● Completely retro-fitted all their stores
US Retail
300,000 Shipt Shoppers
● Acquired by Target (Fortune #32, in 2017)
● Enables new business insights for Target
● Compete vs. Amazon Prime (deliveries)
● Need to build new services faster
● Need more flexible API-GW and Service Mesh