Slide 1
Slide 1 text
Transcribed by https://otter.ai
- 1 -
Step 6 – How to Outsource
SUMMARY KEYWORDS
resources, task, note, person, loom, expect, folder, talk, phone, folded, rewatch, feel, extra expense,
screen share, running, refer, listen, jot, shareable, video
SPEAKERS
Patricia Sung
Patricia Sung 00:00
In case excess armor, even though you don't have somebody hired yet, actually want you to start doing
this now, when you are doing the task that the person hopefully will take over for you, this is a time to
actually make the notes on how you want them to do those things. How does that look?
Patricia Sung 00:18
For example, if it's somebody who is your cleaning person, while you're cleaning something, jot down
on your phone real quick, here's what I expect out of that. If you want your socks folded a certain way,
make a little note of that. So that way, when you are training them later, you already have a list of notes
of things that you know, you want to tell them when you're getting ready.
Patricia Sung 00:36
If you are doing computer tasks, like say this is for like a VA for your company, you can screen record
yourself as you do it and explain it so that you're getting like double duty out of it, you're not having to
like re explain things to them. As you are doing that task. You can I use loom you can also use Zoom,
and do a screen share and then talk through what you're doing as you go, what matters, what are the
details to look for. The great part about having that screen record or if you're doing it on your phone, the
you can like do a voice recording and just talk while you're doing something talk it out is that you can
save that document, you can have a transcription of it if you like, but you have that already saved in the
person can have that to refer back to. So when they're confused later, like, Oh, what did I What was I
supposed to do with this, they can go back to that video and watch it again or to that audio and listen to
it again, and have that as a reference point. So they're not always coming back to you with the
questions. They can go to their resources, multiple teachers determine their user resources, they can
go to the resources and say, Okay, what did she say about this? What did she mean by this and they
can rewatch it or re listen to it, and catch those details so that you're not the one repeating yourself all
the time. And then you're just feeling the questions that you didn't explain in that video. And it makes
both, you feel confident that they know exactly how you want that thing done. And also they feel
confident knowing I know exactly how she wants this done, because that's one of the hardest parts of
having someone take over part of your business is feeling like what if they don't do it as I wanted it.
Patricia Sung 02:11