Beyond Copy Paste Agile

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@cli ff hazell Lean Agile London - 24 May 2022 Beyond Copy Paste Agile Building your missing links between Strategy and Operational Agility Cliff Hazell Flight Levels Academy [email protected]

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@cli ff hazell @cli ff hazell

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@cli ff hazell @cli ff hazell

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@cli ff hazell @cli ff hazell

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@cli ff hazell Perception?

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@cli ff hazell @cli ff hazell Perception? @cli ff hazell

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@cli ff hazell What if…

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@cli ff hazell @cli ff hazell @cli ff hazell

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Why is our Perception important? @cli ff hazell

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@cli ff hazell @cli ff hazell

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How do we move Beyond Copy Paste Agile? @cli ff hazell

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3 Lenses @cli ff hazell Systems Science Sapiens

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Systems The Interactions, between Flight Levels @cli ff hazell

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www.FlightLevels.io - hello@ fl ightlevels.io Your Reality?

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@cli ff hazell @cli ff hazell

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@cli ff hazell NEXT DONE DEVELOP BACKLOG a typical team board EXTERNAL WAITING

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@cli ff hazell NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION EXTERNAL WAITING

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@cli ff hazell NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE EXTERNAL WAITING

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@cli ff hazell NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE quarterly monthly EXTERNAL WAITING

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@cli ff hazell NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE quarterly monthly EXTERNAL WAITING

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@cli ff hazell NEXT DON DEVELOP WAITING BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE ANALYZE DEVELOPMENT PRODUCT BACKLOG WAITING

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@cli ff hazell NEXT BACKLOG ANALYZE DEVELOPMENT PRODUCT BACKLOG WAITING DETAIL CONCEPT ROUGH CONCEPT WAITING 4 APPROVAL WAITING 4 STEERING   COMMITTEE WAITING WAITING IDEA TRIAGE POOL OF NEW IDEAS

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@cli ff hazell NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE ANALYZE DEVELOPMENT PRODUCT BACKLOG DETAIL CONCEPT ROUGH CONCEPT WAITING 4 APPROVAL WAITING 4 STEERING   COMMITTEE WAITING IDEA TRIAGE POOL OF NEW IDEAS WAITING WAITING WAITING we are so fucking AGILE, yay!! monthly quarterly yearly quarterly monthly …………………………………….……………………………………….…………………………………………………………………… we are working, yay!!

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Visualise your End-to-end Flows @cli ff hazell Vision to value and concept to cash

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@cli ff hazell team 1 team 2 team 3 team 4 customer wish: write a love letter

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@cli ff hazell customer wish: write a love letter

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@cli ff hazell

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@cli ff hazell Strategy Coordination Operations @cli ff hazell

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@cli ff hazell Flight Level 2 coordination level Flight Level 3 strategic level Flight Level 1 operational level FLIGHt levels

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Go Beyond the Team Level @cli ff hazell Connect Strategy to Operations

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Visualise your End-to-End Flows Connect Strategy and Operations @cli ff hazell

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@cli ff hazell Good reads Leverage Points: Places to Intervene in a System bit.ly/LeveragePoints

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Science Observation and Experimentation @cli ff hazell

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@cli ff hazell NEXT DONE DEVELOP BACKLOG What happens here?

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Output or Outcome? @cli ff hazell

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@cli ff hazell

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@cli ff hazell @cli ff hazell Credit: xkcd

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@cli ff hazell @cli ff hazell

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@cli ff hazell “The human mind is a story processor, not a logic processor.” “Intuitions come fi rst, strategic reasoning second.” @cli ff hazell

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@cli ff hazell “What makes a decision great is not that it has a great outcome. A great decision is the result of a good process, and that process must include an attempt to accurately represent our own state of knowledge” @cli ff hazell

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Write your Hypothesis. Reflect. @cli ff hazell

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If we had this today, what would the benefit be? @cli ff hazell

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What (assumptions) would need to be true for this to work? @cli ff hazell

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Quantify your Hypothesis @cli ff hazell Before you start, reflect as you go

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@cli ff hazell @cli ff hazell But there is still space! (Despite the evidence)

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Don’t let #3 block #1 @cli ff hazell Avoid making traffic jams

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@cli ff hazell @cli ff hazell

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Quantify Hypothesis. Write, Reflect and Learn Don’t let #3 block #1 Avoid traffic jams @cli ff hazell

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@cli ff hazell Good reads

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Sapiens. The wonderful diversity of Humans @cli ff hazell

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“Won’t work unless we tell them” @cli ff hazell “People resist change”

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“If you have dead wood in your company, either you hired dead wood. Or you hired live wood, and killed it” @cli ff hazell

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@cli ff hazell @cli ff hazell

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@cli ff hazell @cli ff hazell

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@cli ff hazell @cli ff hazell

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@cli ff hazell @cli ff hazell

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@cli ff hazell @cli ff hazell

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Intentionally design around our Bias @cli ff hazell

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@cli ff hazell Strategy Coordination Operations @cli ff hazell

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@cli ff hazell When you’re all … Invite some… @cli ff hazell

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@cli ff hazell Meeting a Leader? @cli ff hazell

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@cli ff hazell Making Suggestions? @cli ff hazell

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@cli ff hazell Retrospective? @cli ff hazell

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@cli ff hazell Restructure? @cli ff hazell

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@cli ff hazell Performance Review? @cli ff hazell

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@cli ff hazell Strategy Coordination Operations @cli ff hazell

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Diversity is being invited to the party. Inclusion is choosing the music. @cli ff hazell

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1 Achieved + Learned 2 Planned next 3 On our minds 4 Stressed by 5 Need help @cli ff hazell

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Written vs Verbal @cli ff hazell Pre-reading. Time to Think. Follow up.

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@cli ff hazell Good reads

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How do we move Beyond Copy Paste Agile? @cli ff hazell

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Sapiens @cli ff hazell Design around your Bias to Leverage diverse perspectives. Shift from Output to Outcome. Quantify, Reflect and Learn Science Interactions and Feedback Loops. End to end across all Flight Levels Systems

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between Strategy and Operational Agility @cli ff hazell The missing links

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www.FlightLevels.io - hello@ fl ightlevels.io Tired of this?

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www.FlightLevels.io - hello@ fl ightlevels.io Flight Levels can help you! http://bit.ly/FLIN22 Check your Self-paced “Introduction to Flight Levels” Signup Here LAL22 Use Discount Code: * Don’t wait! code works until May 31st Plus! Community Access and Events

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@cli ff hazell Find us on bit.ly/FlightClubLive

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“Coaching and Teaching and investing in our people is too expensive!” @cli ff hazell

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What if you don’t and they stay. @cli ff hazell “What if we train them and they leave!”

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@cli ff hazell Thank you! Please connect on LinkedIn @cli ff hazell Love to say Hi and chat more