エンジニアリングマネージャーと実行力 - 13ヶ月の組織改善から学ぶ3つのアンチパターンとチェックリスト - / Engineering Manager and Execution

by takayuki shimizu

Slide 1

Slide 1 text

ΤϯδχΞϦϯάϚωʔδϟʔͱ࣮ߦྗ ϲ݄ͷ૊৫վળ͔ΒֶͿͭͷΞϯνύλʔϯͱνΣοΫϦετ ENGINEERING MANAGER AND EXECUTION

Slide 2

Slide 2 text

Agenda Πϯτϩ ϲ݄ͷ૊৫վળʹ͍ͭͯ ͭͷΞϯνύλʔϯͱνΣοΫϦετ ·ͱΊ 2 ΤϯδχΞϦϯάϚωʔδϟʔͱઓུ

Slide 3

Slide 3 text

Agenda Πϯτϩ ϲ݄ͷ૊৫վળʹ͍ͭͯ ͭͷΞϯνύλʔϯͱνΣοΫϦετ ·ͱΊ 3 ΤϯδχΞϦϯάϚωʔδϟʔͱઓུ

Slide 4

Slide 4 text

ਗ਼ਫ ོ೭ @takayuki_shmz 'J/$5FDIOPMPHJFT ࣥߦ໾һ71PG&OHJOFFSJOH1. %F/" d ˠ4FFE4UBSUVQ d ˠ'J/$ d 4 ࣗݾ঺հ

Slide 5

Slide 5 text

No content

Slide 6

Slide 6 text

No content

Slide 7

Slide 7 text

7 ʮΧϥμͷ͢΂ͯΛɺͻͱͭͷΞϓϦͰʯ

Slide 8

Slide 8 text

No content

Slide 9

Slide 9 text

App Storeʹ͓͍ͯɺܧଓతʹ݄ؒϥϯΩϯά̍ҐΛ֫ಘ ϔϧεέΞແྉΧςΰϦͰܧଓతʹ No.1 A p p l e S t o r e Ξ ϓ Ϧ ϥ ϯ Ω ϯ ά

Slide 10

Slide 10 text

10 SLIDE TITLE ͍͍ࣸਅ͸Δɻू߹ࣸਅͱ͔ɻ FiNC TechnologiesͰ͸ ΤϯδχΞϦϯάϚωʔδϟʔΛืू͍ͯ͠·͢! 8F`SFIJSJOHͯ͠Δਓʂ͍ͨ͠ਓ΋ʂؾܰʹ੠͔͚͍ͯͩ͘͞ʂ5XJUUFS%.͍ͩ͘͞ʂ

Slide 11

Slide 11 text

2019ɺEngineering Managerͷ஫໨ςʔϚ͸ʁ 11 ಥવͰ͕͢ ಠஅͱภݟͰউखʹ༧ଌ &.ք۾Ͱ৘ใڞ༗͕ਐΜͰ͖ͨ ࣍େࣄʹͳΔͷ͸ͳΜͩΖ͏

Slide 12

Slide 12 text

कΓˠ߈Ί 12 Ωʔϫʔυ1 ҡ࣋ˠมԽ

Slide 13

Slide 13 text

ઓུ X ࣮ߦྗ 13 Ωʔϫʔυ2 มԽͷͨΊͷઓུɺมԽͷͨΊͷ࣮ߦྗ

Slide 14

Slide 14 text

ઓུ X ࣮ߦྗ 14 ͋ΒͨΊͯࠓ೔ͷ͓୊

Slide 15

Slide 15 text

TODO: @unlearned͞Μͷࠓ೔ͷࢿྉURLషΔ 15 ઓུʹ͍ͭͯ͸ ͪ͜Βͷࢿྉ͕࠷ߴͰ͢

Slide 16

Slide 16 text

2019/03/27 Engineering Manager and Strategy https://speakerdeck.com/takayukishmz/engineering-manager-and-strategy 16 ઓུʹ͍ͭͯ͸ɿ͍͓ͪ͏ͪ͜Β΋

Slide 17

Slide 17 text

EM x ࣮ߦྗͷ͓࿩ 17 ͋ΒͨΊ·ͯ͠ɿࠓ೔ͷ͓࿩ ΤϯδχΞϦϯάϚωʔδϟʔͱ࣮ߦྗ ϲ݄ͷ૊৫վળ͔ΒֶͿͭͷΞϯνύλʔϯͱνΣοΫϦετ

Slide 18

Slide 18 text

Agenda Πϯτϩ ϲ݄ͷ૊৫վળʹ͍ͭͯ ͭͷΞϯνύλʔϯͱνΣοΫϦετ ·ͱΊ 18 ΤϯδχΞϦϯάϚωʔδϟʔͱઓུ

Slide 19

Slide 19 text

ϲ݄ͷ૊৫վળʹ͍ͭͯ 19 ͞Βʹͭ·Δͱ͜Ζ

Slide 20

Slide 20 text

͸͡·Γɿ2018-03 ౰࣌Ͱ΋Λ௒͑ΔΤϯδχΞ૊৫ɻͨͩ͠ʜ ࠾༻ਓࡐϓʔϧ΄΅θϩ ొஃɾ৘ใൃ৴ͳͲ֎޲͚ͷൃ৴΄΅θϩ ΤϯδχΞͷେ൒ʹʮ༑ਓʹ঺հͰ͖ͳ͍ʯͱݴΘΕΔʢF/14 ͨͩελʔτΞοϓͰ͸كͰ͸ͳ͍ޫܠ 20

Slide 21

Slide 21 text

ࠔͬͨ 21 ·͊౰વ

Slide 22

Slide 22 text

ઓུ X ࣮ߦྗ 22 มԽ͕ඞཁ

Slide 23

Slide 23 text

ઓུΛཱͯͨ ઓུ ɹʮ&OHBHFNFOUɾ%FW3FMɾ3FDSVJUJOHͷαΠΫϧɾΤίγεςϜΛ૊৫಺ʹཱ֬͠ɺ ɹτοϓϨϕϧͷਓࡐ͕ҭͪɾू·Δ৔ʹ͢Δʯ ࡞ઓ ɹ&OHBHFNFOUվળνʔϜɺ%FW3FMνʔϜɺ3FDSVJUJOHνʔϜ ઓज़ ɹ૊৫՝୊ͷચ͍ग़͠ํ๏ɺCMPHൃ৴Λ૿΍ͨ͢ΊͷΠϯηϯςΟϒઃܭɺ ɹ࠾༻ϓʔϧΛ૿΍ͨ͢ΊͷPOͰͷϦϑΝϥϧώΞϦϯάFUD 23 ࢀߟɿ൒೥ͰeNPS͕30ϙΠϯτվળʂFiNCͷɺΤϯ ήʔδϝϯτΛߴΊΔ૊৫ͷ࡞Γํͱ͸ https://seleck.cc/1281

Slide 24

Slide 24 text

ઓུΛཱͯͨ ઓུ ɹʮ&OHBHFNFOUɾ%FW3FMɾ3FDSVJUJOHͷαΠΫϧɾΤίγεςϜΛ૊৫಺ʹཱ֬͠ɺ ɹτοϓϨϕϧͷਓࡐ͕ҭͪɾू·Δ৔ʹ͢Δʯ ࡞ઓ ɹ&OHBHFNFOUվળνʔϜɺ%FW3FMνʔϜɺ3FDSVJUJOHνʔϜ ઓज़ ɹ૊৫՝୊ͷચ͍ग़͠ํ๏ɺCMPHൃ৴Λ૿΍ͨ͢ΊͷΠϯηϯςΟϒઃܭɺ ɹ࠾༻ϓʔϧΛ૿΍ͨ͢ΊͷPOͰͷϦϑΝϥϧώΞϦϯάFUD 24 ࢀߟɿ൒೥ͰeNPS͕30ϙΠϯτվળʂFiNCͷɺΤϯ ήʔδϝϯτΛߴΊΔ૊৫ͷ࡞Γํͱ͸ https://seleck.cc/1281 ࠓ೔͸εΩοϓɻৄࡉ͸ͪ͜ΒͰɻ

Slide 25

Slide 25 text

ຊ౰ʹେมͩͬͨͷ͸࣮ߦ 25 2018/03 2018/08 2018/07 2019/01 2019/03 &OHBNFNFOU ಺෦૊৫վળʣ %FW3FM ൃ৴ϒϥϯσΟϯά 3FDSVJUJOH ࠾༻ʣ ֤ 5~7ϲ݄ ͷ௕ظϓϩδΣΫτ 5ϲ݄~ 5ϲ݄~ 7ϲ݄~

Slide 26

Slide 26 text

w ૊৫՝୊ચ͍ग़͠ w ઓུࡦఆˍམͱ͠ࠐΈ w ΦϑΟε؀ڥվળ w ձٞମݟ௚͠ˍಁ໌ੑ޲্ w ܦӦͷ৘ใγΣΞFUD֤৘ใ ڞ༗ݟ௚͠ w λεΫϑΥʔεͰͷ໰୊ղܾ 26 &OHBNFNFOU ಺෦૊৫վળʣ w ΩϟϦΞɾϩʔϧɾ+%ͷ࠶ఆٛ w εΩϧɾΩϟϦΞͷఆٛͱڭҭ w ֤छิॿ੍౓ͷࡦఆɾ࣮ߦ w ίϛϡχςΟ׆ಈͷݟ௚͠ w Ξ΢τϓοτਪਐ 5ϲ݄~

Slide 27

Slide 27 text

27 &OHBNFNFOU ಺෦૊৫վળʣ

Slide 28

Slide 28 text

w ઐଐνʔϜ૊੒ w CMPHൃ৴ͷڧԽ w εϙϯαʔ׆ಈͷ։࢝ w ձ৔ఏڙɾΠϕϯτ։࠵ͷڧԽ w ొஃࢧԉ w ࠾༻׆ಈ΁ͷ࿈ܞͱؐݩ 28 %FW3FM ൃ৴ϒϥϯσΟϯά 5ϲ݄~

Slide 29

Slide 29 text

29 3FDSVJUJOH ࠾༻ʣ w ࣗࣾͷڧΈɾັྗఆٛ w εΧ΢τ׆ಈ্ཱͪ͛ w Ϋϩʔδϯάվળ w ֎෦("1ώΞϦϯάରࡦ w ൃ৴هࣄͷڧԽ w ࠾༻ϓϩηεͷશݟ௚͠ w ΤϯδχΞ࠾༻νʔϜ૊੒ w ਓһܭը࡞੒ w ٻΊΔਓࡐ૾ͷఆٛ w +%ผϖϧιφͷ࡞੒ϫʔΫ 7ϲ݄~

Slide 30

Slide 30 text

ͦͷ݁Ռ 30

Slide 31

Slide 31 text

Before/Afterɿ2019-04 31 &OHBNFNFOU ಺෦૊৫վળʣ %FW3FM ൃ৴ϒϥϯσΟϯά 3FDSVJUJOH ࠾༻ʣ 65% ⇢ 14% 1 ⇢ 14 هࣄ/Q eNPS ൷൑ऀ (2018/03⇢2018/09) 0 ⇢ 15 ొஃ/Q ൃ৴/ొஃ (2018/1Q⇢2019/1Q) 5 ഒ શϙδγϣϯୡ੒ Ԡืऀ਺ ࠾༻໨ඪ (2019/1Q)

Slide 32

Slide 32 text

Agenda Πϯτϩ ϲ݄ͷ૊৫վળʹ͍ͭͯ ͭͷΞϯνύλʔϯͱνΣοΫϦετ ·ͱΊ 32 ΤϯδχΞϦϯάϚωʔδϟʔͱઓུ

Slide 33

Slide 33 text

ϲ݄ͷ૊৫վળࣦഊͷه࿥ 33

Slide 34

Slide 34 text

૊৫՝୊ͷόοΫϩά͚ͩ͸ࠓ͙ͭ͘͢Εɹ&OHBHFNFOU ಺֎޲͚ͷձࣾϓϩμΫτ૊৫ͷઆ໌هࣄ͕ͳ͍ͳΒࠓ͙͢ॻ͚%FW3FM ࠾༻ࢭΊΔͷ΄Μͱ/(3FDSVJUJOH ͦͯ͠ϦιʔεΛ΋ͬͱେ୲ʹৼΖ͏ʂͶʂ ͱϲ݄લͷࣗ෼ʹʜ 34 ֤࿦Ͱ͍Ζ͍Ζ͋Δࣦഊʹֶͼ

Slide 35

Slide 35 text

EM x ࣮ߦྗͷ͓࿩ 35 ͨͩࠓ೔ͷ͓୊͸ ΤϯδχΞϦϯάϚωʔδϟʔͱ࣮ߦྗ ϲ݄ͷ૊৫վળ͔ΒֶͿͭͷΞϯνύλʔϯͱνΣοΫϦετ

Slide 36

Slide 36 text

͜ΕΒ΄΅શ͕ͯɺ1ਓͰ͸Ͱ͖ͳ͔ͬͨ͜ͱ 36 2018/03 2018/08 2018/07 2019/01 2019/03 &OHBNFNFOU ಺෦૊৫վળʣ %FW3FM ൃ৴ϒϥϯσΟϯά 3FDSVJUJOH ࠾༻ʣ 5ϲ݄~ 5ϲ݄~ 7ϲ݄~ ૊৫՝୊ચ͍ग़͠ ઓུࡦఆˍམͱ͠ࠐΈ ΦϑΟε؀ڥվળ ձٞମݟ௚͠ˍಁ໌ੑ޲্ ܦӦͷ৘ใγΣΞFUD֤৘ใ ڞ༗ݟ௚͠ λεΫϑΥʔεͰͷ໰୊ղܾ FUD ઐଐνʔϜ૊੒ CMPHൃ৴ͷڧԽ εϙϯαʔ׆ಈͷ։࢝ ձ৔ఏڙɾΠϕϯτ։࠵ͷڧԽ ొஃࢧԉ ࠾༻׆ಈ΁ͷ࿈ܞͱؐݩ ࠾༻ϓϩηεͷશݟ௚͠ ΤϯδχΞ࠾༻νʔϜ૊੒ ਓһܭը࡞੒ ٻΊΔਓࡐ૾ͷఆٛ +%ผϖϧιφͷ࡞੒ϫʔΫ FUD ୭͔ʹಈ͍ͯ΋ΒͬͯॳΊ࣮ͯݱͰ͖Δ͜ͱ͹͔Γ

Slide 37

Slide 37 text

૊৫ͷύϑΥʔϚϯε࠷େԽͷͨΊʹ ਓ΍૊৫Λಈ͔͠ɺม͑Δ͜ͱ 37 &.ʹͱͬͯͷz࣮ߦzͱ͸

Slide 38

Slide 38 text

͋ΒΏΔࢪࡦͰڞ௨ʹײͨ͡นʹࣦഊύλʔϯ 38

Slide 39

Slide 39 text

࿦ཧͷϚωδϝϯτͷࣦഊ ײ৘ͷϚωδϝϯτͷࣦഊ ܧଓͷϚωδϝϯτͷࣦഊ 39 EMͷ࣮ߦྗΛ๦͛Δ3ͭͷΞϯνύλʔϯͱνΣοΫϦετ

Slide 40

Slide 40 text

FY w ܦӦͱݱ৔ͷဃ཭&OHBHFNFOU w WTͷδϟοδ΁ͷ൓ൃ&OHBHFNFOU w ࠾༻ͳͲ૊৫΁ͷߩݙͷ఍߅ײ3FDSVJUJOH ߦಈ͸ೲಘײ͔Βɻෆຬ͸ೲಘײͷܽ೗͔Βɻ 40 ࿦ཧͷϚωδϝϯτͷࣦഊ

Slide 41

Slide 41 text

ґཔͷͱ͖ʹ݁࿦͚ͩͰͳ͘എܠɾཧ༝Λৗʹ఻͍͑ͯΔ͔ Ұ෦Ͱͳؔ͘܎ऀશһ͕ೲಘ͍͘આ໌Λৗʹ༻ҙͰ͖͍ͯΔ͔ τϨʔυΦϑͷ݁Ռͷ݁࿦͸ɺͦͷܦҢɾલఏ৘ใ΋఻͍͑ͯΔ͔ 41 ࿦ཧͷϚωδϝϯτ νΣοΫϦετ

Slide 42

Slide 42 text

FY w ҙࢥܾఆऀWT։ൃݱ৔&OHBHFNFOU w ཱ৔ɾ೥ྸɾࣾྺ&OHBHFNFOU3FDSVJUJOH w ʮΘ͔Δ͚ͲͦΕࣗ෼͸ฉ͍ͯͳ͍ʯͬͯ΍ͭ&OHBHFNFOU3FDSVJUJOH ײ৘తͳϒϨʔΩͷ์ஔ͸/(ɻײ৘͸ڧ͍ෛʹͳΓ૊৫ͷมԽͷนʹɻ 42 ײ৘ͷϚωδϝϯτͷࣦഊ

Slide 43

Slide 43 text

શͯͷ૬खͷײ৘Λ૝૾ɾཧղ͠Α͏ͱ্ͨ͠Ͱ࿩͍ͤͯΔ͔ )35ݠڏɾଚܟɾ৴པΛ·ͣࣗ෼͕૬खɾ૊৫ʹର͍ͯ࣋ͯͯ͠Δ͔ 8IBU)PX͚ͩͰͳ͘ɺ8IZ΍7JTJPOΛΤϞ͘ޠΕ͍ͯΔ͔ 43 ײ৘ͷϚωδϝϯτ νΣοΫϦετ

Slide 44

Slide 44 text

FY w ઓུɾํ਑ͷܗ֚Խ&OHBHFNFOU w ޮՌ͕ݟ͑ʹ͍͘ࢪࡦͷഁ୼%FW3FM3FDSVJUJOH w ଓ͚Δෛ୲͕େ͖͗ͯ࣍͢ͷෛʹ%FW3FM3FDSVJUJOH த్൒୺͕Ұ൪ͷఢɻมԽˠఆண͠ͳ͍ͱ૊৫ࢪࡦ͸ϋΠίετɻ 44 ܧଓͷϚωδϝϯτͷࣦഊ

Slide 45

Slide 45 text

ఆظతʹඞཁͳίϛϡχέʔγϣϯΛ࢓૊ΈԽͰ͖͍ͯΔ͔ ܦա؍࡯ͷͨΊͷ,1*΍ϔϧενΣοΫΛఆٛͰ͖͍ͯΔ͔ গͳ͘ͱ΋ࡾϲ݄ɺఘΊͣҰͭͷ՝୊ʹ޲͖߹͏֮ޛ͕͋Δ͔ 45 ܧଓͷϚωδϝϯτ νΣοΫϦετ

Slide 46

Slide 46 text

Agenda Πϯτϩ ϲ݄ͷ૊৫վળʹ͍ͭͯ ͭͷΞϯνύλʔϯͱνΣοΫϦετ ·ͱΊ 46 ΤϯδχΞϦϯάϚωʔδϟʔͱઓུ

Slide 47

Slide 47 text

ࠓ೔ͷαϚϦ &.ͷେࣄͳ࢓ࣄ͸ w ૊৫ͷύϑΥʔϚϯε࠷େԽͷͨΊʹɺਓ΍૊৫Λಈ͔͠ɺม͑Δ͜ͱ w ߈Ίͷ࢓ࣄˠઓུ͇࣮ߦྗ͕ٻΊΒΕɺ྆ํେࣄʢࠓ೔͸࣮ߦྗͷ࿩ʣ w ࣮ߦྗΛ্͛ΔͨΊʹ&.ʹ͸࿦ཧɾײ৘ɾܧଓͷͭͷϚωδϝϯτྗ ͕ٻΊΒΕΔ 47